We performed a comparison between ShieldX and Untangle NG Firewall based on real PeerSpot user reviews.
Find out what your peers are saying about Netgate, Fortinet, OPNsense and others in Firewalls."The pricing is excellent. It's much less expensive than Cisco."
"The solution is stable."
"Offers good security and filtering."
"The solution is very user friendly. The user interface in particular is quite nice."
"The most valuable feature is the web filter."
"The most valuable feature is the interface, which is very user friendly. We are utilizing most of the features, like content filtering. The firewall is powerful."
"UTM/NGFW features and FortiCloud for logs and backups are awesome."
"The VPN is the most valuable feature."
"The UI was also one of the huge selling points. My web development manager was blown away with the detail and the granularity that you can get out of the UI. It is a very strong and informative UI, with the amount of data it provides."
"...It takes the exact same policies that you would apply to your on-premise environment and enables you to simply apply them to the cloud. It becomes one policy for both on-prem and for the cloud."
"It has helped us tighten our security posture. Now, staff can only access things that they should be accessing."
"The most valuable feature is the automatic scaling. With its microservices, it scales both up and down, depending on traffic and throughput."
"The Adaptive Intention Engine is fantastic. It allows us to develop security policies using the language of our internal customers. It's machine-learning applied to security workflows. That allows us to much more easily construct the policies that will protect those workflows."
"We were able to see what devices are talking to each other, giving us more visibility."
"ShieldX has been designed from the very beginning to work well in cloud environments. It understands autoscaling, automation, and auto-configuration. These are the things which are important in today's operating environment."
"The web blocking for my clients and the application control are valuable."
"They have a command center that makes it easy to log into and see all of your appliances nationwide."
"The majority of our clients are very small businesses, and Untangle devices have been fantastic for these small clients. We've basically standardized our stack to just simply use Untangle. We include the hardware and the service option, which makes it very easy and affordable for us to just simply push that into the monthly per-user costing that we provide as a managed services provider. It's really a no-brainer. They're easy to use, and they're easy to set up and configure. Support is generally good about resolving any issues that we have. We haven't had any real complaints."
"All features are useful. We are using premium features such as bandwidth sharing, failover, web filters, SSL controls, antivirus, and VPN. We use these features to the fullest. These features are available in the paid firewall license, not the free one."
"The initial setup is very easy."
"Easy to set up and easy to integrate."
"The interface is very good."
"Application Control and filtering features are valuable."
"The reports are very basic."
"It should provide better visibility over the network and more information in the form of reports for the end users. Its installation should also be easier."
"Fortinet should focus on enhancing the capabilities of FortiGate by consolidating its various products, such as FortiGate Cloud, FortiManager, and FortiAnalyzer."
"Performance and technical support are the main issues with this solution."
"The platform's interface could improve."
"Scalability for Fortinet FortiGate needs to be improved. SD-WAN security for this solution also needs some improvement."
"The user interface could be improved."
"I would like some automated custom reporting."
"We are having some issues with their LDAP and integrating it with the Active Directory. We can't seem to set it up."
"They need to be consistent in performance and capabilities over time, given the fact that this is new and I want to see where this goes in the next year or so. As the vendor continues to evolve and add future functionality, we want to make sure that we are still keeping up with the integrations, etc. Time will be the key factor here. The proper support for some of the latest technologies, Docker containers, etc. They need to keep up with threat landscape, so we will see how the security get layered. This is what we are going to be keeping an eye on."
"With any kind of tool like ShieldX, where you're in the cloud instead of a traditional firewall, you're using CPU resources in those environments to provide the protection. So there's a cost associated with CPU resources. I'm pressing upon them to make the product much more efficient and use less CPUs to do the same thing."
"I would like better reports and in-depth reporting."
"There should be a bit more customer care, with regular review meetings on it or regular reports. It would be nice to have a quarterly or biannual review of what ShieldX has blocked."
"The management console for partners is a bit tricky (buggy)."
"The product must improve its reporting features."
"The product needs to have a better support group for its online support, specifically for its help desk."
"The product needs to improve its mobile application."
"We seek the availability of the hardware in our region. The hardware-based firewall from Untangle is currently not available in our region. It should have threat protection on a real-time basis. This feature, available in Check Point and Sandstorm kind of scenario, is currently missing in Untangle NG Firewall."
"For the web filter, I think they can do better especially on the free model."
"We have a minor issue when assigning IP addresses in the ARP tables. You should be able to go into the ARP tables, look at the IP address and say, "Nope, they need to be on this side on this IP address." The ability to set a DHP reservation from the ARP tables would be great. It's no big deal, but it would be nice to have."
"The storage is minimal, so we have to set the system to delete data after seven days."
Earn 20 points
ShieldX is ranked 46th in Firewalls while Untangle NG Firewall is ranked 23rd in Firewalls with 22 reviews. ShieldX is rated 9.2, while Untangle NG Firewall is rated 8.6. The top reviewer of ShieldX writes "Proactively monitors, blocks, and reports what it has blocked; and self-updates meaning there is zero maintenance". On the other hand, the top reviewer of Untangle NG Firewall writes "Its simplicity, variety of features, and low pricing have enabled us to improve the security for our small business clients at a price that they are happy to pay for". ShieldX is most compared with , whereas Untangle NG Firewall is most compared with OPNsense, Netgate pfSense, Sophos XG, Sophos UTM and SonicWall TZ.
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