We performed a comparison between ShieldX and Zscaler Internet Access based on real PeerSpot user reviews.
Find out in this report how the two Cloud and Data Center Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."ShieldX has been designed from the very beginning to work well in cloud environments. It understands autoscaling, automation, and auto-configuration. These are the things which are important in today's operating environment."
"We were able to see what devices are talking to each other, giving us more visibility."
"The UI was also one of the huge selling points. My web development manager was blown away with the detail and the granularity that you can get out of the UI. It is a very strong and informative UI, with the amount of data it provides."
"The Adaptive Intention Engine is fantastic. It allows us to develop security policies using the language of our internal customers. It's machine-learning applied to security workflows. That allows us to much more easily construct the policies that will protect those workflows."
"It has helped us tighten our security posture. Now, staff can only access things that they should be accessing."
"...It takes the exact same policies that you would apply to your on-premise environment and enables you to simply apply them to the cloud. It becomes one policy for both on-prem and for the cloud."
"The most valuable feature is the automatic scaling. With its microservices, it scales both up and down, depending on traffic and throughput."
"The security is excellent."
"The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go."
"The solution’s customer service is good."
"The initial setup is very straightforward."
"Zscaler excels in security protection and the cloud is always up-to-date. It does not matter if you are a small or big organisation, you will receive the same security quality."
"The most valuable feature of Zscaler Internet Access is that it is a consolidated solution, it comes with many features, such as DLP."
"Whether you are in a hotel somewhere, or in Africa, it does not matter. You will get the Zscaler protection presence anywhere."
"Zscaler Internet Access's roaming user feature is most valuable and is much better compared to other secure web gateways."
"There should be a bit more customer care, with regular review meetings on it or regular reports. It would be nice to have a quarterly or biannual review of what ShieldX has blocked."
"With any kind of tool like ShieldX, where you're in the cloud instead of a traditional firewall, you're using CPU resources in those environments to provide the protection. So there's a cost associated with CPU resources. I'm pressing upon them to make the product much more efficient and use less CPUs to do the same thing."
"We are having some issues with their LDAP and integrating it with the Active Directory. We can't seem to set it up."
"I would like better reports and in-depth reporting."
"They need to be consistent in performance and capabilities over time, given the fact that this is new and I want to see where this goes in the next year or so. As the vendor continues to evolve and add future functionality, we want to make sure that we are still keeping up with the integrations, etc. Time will be the key factor here. The proper support for some of the latest technologies, Docker containers, etc. They need to keep up with threat landscape, so we will see how the security get layered. This is what we are going to be keeping an eye on."
"Zscaler Internet Access needs to integrate more ISPs. It is good to have more than three ISPs."
"I would like to see more training and video documentation."
"Another thing that I would like to see is if Zscaler could have a separate product for direct access. I looked at a private access solution, but I understand there's a separate product that isn't integrated with this."
"Zscaler Internet Access could improve by adding a VPN feature."
"The solution can be improved by advancing some of the newer technologies such as the DLP feature, and adding email security."
"Cloud App’s database should be improved."
"The performance needs improvement. Some areas create performance issues and, depending on the use cases, require reconfiguration to perform again."
"The price of the solution could be improved."
Earn 20 points
ShieldX is ranked 17th in Cloud and Data Center Security while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. ShieldX is rated 9.2, while Zscaler Internet Access is rated 8.2. The top reviewer of ShieldX writes "Proactively monitors, blocks, and reports what it has blocked; and self-updates meaning there is zero maintenance". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". ShieldX is most compared with , whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and FortiSASE . See our ShieldX vs. Zscaler Internet Access report.
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