We performed a comparison between Arcserve UDP and Zerto based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product's deployment process was straightforward."
"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."
"The solution has no limitations because it does backup for Linux and Windows."
"I like the tool's speed."
"The product provides instant and virtual standbys."
"Instant recovery is the most valuable feature of Arcserve UDP."
"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."
"It's simple to set up."
"The continuation to the public cloud has been especially helpful where I can pretty much work with things like hosts and clusters as part of the data center."
"The Zerto university for training staff is very useful."
"Moving the VPGs from one location to another is a valuable feature. You just click on it and move it and it's done."
"Another big attraction is the near zero RPO. A lot of other products have minutes, half-hour, or an hour RPO. We have proof indicating that Zerto is near zero, or a matter of minutes, as far as the RTO is concerned. So again, that's another attractive offering where you can actually fail something over and bring that back up in a target location in a matter of minutes. Meaning very little data loss as far as recovery time. It's fantastic."
"The most valuable feature of Zerto for us is its DR capability."
"Managing the system is easy and reliable, you can choose any VM you want to replicate to your DR Site in Combination with other VM's."
"Continuous replication is the primary feature we use now because we originally purchased Zerto. I'm starting to utilize the long-term retention and instantaneous file restoration features, which have been introduced since the original purchase in 2015. Initially, we deployed Zerto as a second data storage point, but ultimately it will probably facilitate some of the migration of my workloads up to the cloud. It's evolving with the network and how we deliver computation."
"Zerto's user-friendliness is valuable."
"It takes much time to verify and consolidate images for backups."
"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."
"The technical support of the product is an area of concern where improvements are required."
"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."
"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."
"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."
"The solution's reporting could be improved and should provide customized reports."
"The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week."
"Migration of complex VMware and Hyper-V solution. Using Zerto to replicate to azure and S3."
"The setup process is time-consuming."
"The monitoring and alerting functionality need to be improved."
"In Azure... We have to make sure that every resource group is tagged correctly, with the correct team and department because we have to bill them at the end of the month. The problem is that Zerto does not have that ability. When the product fails over or migrates a VM from on-prem, or even within Azure, to another site, it does not give you the option of selecting an existing resource group."
"It has a file restore feature, which we have tried to use. We have had some issues with that, because the drives are compressed in our main file system. It is a Windows-based file server. So, it compresses the shares and can't restore those by default."
"Their offsite backup is a bit clunky, but it will probably improve."
"We would like some of the real fine or granular things. We've submitted a few minor things for enhancements such as being able to control bandwidth utilization for each facility you replicate to versus overall. We just need a little bit more granularity on some of the things, but there is not a whole bunch that is in need of tweaking."
"The technical support is hit or miss."
Arcserve UDP is ranked 18th in Backup and Recovery with 41 reviews while Zerto is ranked 2nd in Backup and Recovery with 235 reviews. Arcserve UDP is rated 7.6, while Zerto is rated 9.0. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". Arcserve UDP is most compared with Veeam Backup & Replication, Acronis Cyber Protect, Dell PowerProtect DD (Data Domain), Veritas Backup Exec and NAKIVO Backup & Replication, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Dell RecoverPoint for Virtual Machines and Commvault Cloud. See our Arcserve UDP vs. Zerto report.
See our list of best Backup and Recovery vendors and best Disaster Recovery (DR) Software vendors.
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