Ahmed-DawoodCEO at Oriental Weavers
Anonymous UserDy General Manager at a real estate/law firm
Kishor AwasthiAdmin IT infrastructure at Ajanta Pharma Ltd
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"For the initial first level of support, we provide it from our side. If there's escalation required, we use Cisco tech for the AMP. And again, they are perfect. I mean, one of the best, compared to any other vendors."
"The most valuable features of this solution are the IPS and the integration with ISE."
"The simplicity of use is its most valuable feature. You can very clearly see things."
"The stability of the solution is perfect. I believe it's the most stable solution on the market right now."
"I am really satisfied with the technical support."
"It is a very stable program."
"The solution's integration capabilities are excellent. It's one of the best features."
"It doesn't impact the devices. It is an agent-based solution, and we see no performance knock on cell phones. That was a big thing for us, especially in the mobile world. We don't see battery degradation like you do with other solutions which really drain the battery, as they're constantly doing things. That can shorten the useful life of a device."
"Threat protection has always worked well."
"This solution has helped us because it is really useful for blocking all kinds of viruses."
"The most valuable feature is the virus and malware detection capability."
"The most valuable feature for our organization is the antivirus, as our staff is the target of zero-day malware and viruses."
"With Symantec, I always know this tool will be reliable and with the latest protection."
"The feature I find most useful is the console for reporting."
"I like the firewall and the intrusion prevention features, and just the basic anti-malware and anti-virus seems to be pretty effective as well."
"The features I find the most valuable are the protection, the encryption, and the DLP."
"We haven't had any compatibility issues. It's quite stable and it's a good tool in preventing actual viruses or malware."
"The most valuable aspect of the solution is that it also protects our smartphones. It's one of the reasons we use Trend Micro specifically."
"The most valuable features are the behavior monitoring, behavior analysis, and web reputation service."
"What I like the most is the customer pricing because it's a great value."
"The solution integrates well with other Trend Micro products."
"The solution gives users peace of mind that, form an endpoint perspective, they are protected once it is installed."
"Your workstation doesn't slow down, unlike when you use Symantec, for example."
"The sandboxing is more proactive and more reliable than any of the other endpoint protection solutions."
"The solution needs more in-depth analytics."
"In the next version of this solution, I would like to see the addition of local authentication."
"The initial setup is a bit complex because you need to execute existing antiviruses or security software that you have on your device."
"In the next release, I would for it to have back up abilities. I would like the ability to go back to a point in time to when my PC was uninfected and to the moment of when the infection happened."
"The reporting and analytics areas of the solution need to be improved."
"I would like more seamless integration."
"The technical support is very slow."
"I would recommend that the solution offer more availability in terms of the product portfolio and integration with third-party products."
"This latest version has proven unreliable for management and installation."
"Sometimes, when we are creating a new policy, some of the clients are not being updated with the latest policy."
"This solution needs better compatibility with services and applications."
"I would like to see a hybrid version of this solution that covers both in-house and cloud-based servers."
"If Symantec wants to improve, they should have a single event for all their products."
"The overall quality of the product needs to be improved because with the last session we had several issues with new versions. Also, the solution needs better protections."
"If you're not charged with administering the product and you don't do it every day it can sometimes be difficult to remember how to do the simple basic things, so some type of help or guidance for your most regular or frequent tasks would be good."
"The detection and response can always be improved."
"The solution should improve its mobile management solution."
"We were considering switching to SentinalOne because it has pre-detection, and Trend Micro does not offer this; it's something the solution should add."
"The only drawback to this solution is that it needs different products for different types of clients, and it would be better to have a single agent for all of the products."
"In the next release, I would like to see a combination of the different features from Apex One and OfficeScan in Trend Micro Smart, rather than as upgraded features."
"The threat response could be a bit better."
"The solution needs to improve the deployment so it aligns with the latest Microsoft patches and upgrades. It makes the deployment process lengthy and painful."
"I've not explored all of the features up to now. I still need to see all of the features implemented first to be able to see if anything is missing. However, as of right now, it's working very well for us."
"This product is not very simple and in fact, kind of hard for some people to understand."
"The costs of 50 licenses of AMP for three years is around $9,360."
"The price is very good."
"The visibility that we have into the endpoint and the forensics that we're able to collect give us value for the price. This is not an overly expensive solution, considering all the things that are provided. You get great performance and value for the cost."
"Whenever you are doing the licensing process, I would highly advise to look at what other Cisco solutions you have in your organization, then evaluate if an Enterprise Agreement is the best way to go. In our case, it was the best way to go. Since we had so many other Cisco products, we were able to tie those in. We were actually able to get several Cisco security solutions for less than if we had bought three or four Cisco security solutions independently or ad hoc."
"In our case, it is a straightforward annual payment through our Enterprise Agreement."
"Our company was very happy with the price of Cisco AMP. It was about a third of what we were paying for System Center Endpoint Protection."
"There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization."
"The Enterprise Agreement is like an all-you-can-eat buffet of Cisco products. In that vein, it was very affordable."
"We receive a discounted price for this solution because we are a non-profit organization."
"The problem is Symantec is more expensive than other vendors."
"The pricing is a little bit more expensive than other competitors, if you compare it to Kaspersky, for example, or McAfee."
"We pay our licensing fees on a yearly basis, and everything is included in that price."
"Its price should be reasonable."
"There are subscription costs, we typically purchase the annual subscription. There can be other expenses too, for example, we use CrowdStrike also as part of our policy."
"The prices fluctuate, but this year I think it was maybe around $12,000."
"The EDR options are costlier than other products."
"We pay for the solution on a yearly basis. We pay approximately 100 Euros a year per user. There are no additional fees above this."
"This solution provides good value for the price."
"The licensing is on a yearly basis and I believe our organization paid about $2,000/year. However, it's been a while since I looked at the pricing and we no longer use the solution."
"Our organization has paid licensing for three years, which averaged about $4.00 USD per user. We've been satisfied with the licensing. It's quite reasonable."
"Its price is fine. Price-wise, it is competitive with any other vendor."
"If I'm not mistaken, for three years, for 400 licenses, we paid nearly 15,000 euros. We don't have any additional costs that we have to pay on top of that."
"The pricing is good compared to Symantec and McAfee."
"The cost seems competitive."
Advanced Malware Protection (AMP) is subscription-based, managed through a web-based management console, and deployed on a variety of platforms that protects endpoints, network, email and web Traffic. AMP key features include the following: Global threat intelligence to proactively defend against known and emerging threats, Advanced sandboxing that performs automated static and dynamic analysis of files against more than 700 behavioral indicators, Point-in-time malware detection and blocking in real time and Continuous analysis and retrospective security regardless of the file's disposition and Continuous analysis and retrospective security.
Unmatched Endpoint Safety for Your OrganizationAs an on-premises, hybrid, or cloud-based solution, the single-agent Symantec platform protects all your traditional and mobile endpoint devices, and uses artificial intelligence (AI) to optimize security decisions.
Traditional security solutions can’t keep up with your users. Turning to multiple point products to address the myriad of challenges only increases complexity and may leave gaps in your security. Plus, you need a flexible solution that can grow and change with you as you migrate from on-premises to the cloud. To effectively counter today’s evolving threat landscape, you need integrated security that consolidates your view across all layers of protection and all deployment models.
Trend Micro™ Smart Protection Complete is a connected suite of security capabilities that protects
your users no matter where they go or what they do. This modern security delivers the best protection at multiple layers: endpoint, application, and network, using the broadest range of threat protection techniques available. Plus, you can evolve your protection along with your business using flexible on-premises, cloud, and hybrid deployment models that fit your IT environment today and tomorrow. In addition, you can manage users across multiple threat vectors from a single “pane of glass,” giving you complete visibility of the security of your environment.
Symantec End-User Endpoint Security is ranked 3rd in Endpoint Protection (EPP) for Business with 40 reviews while Trend Micro Smart Protection is ranked 17th in Endpoint Protection (EPP) for Business with 13 reviews. Symantec End-User Endpoint Security is rated 7.4, while Trend Micro Smart Protection is rated 8.2. The top reviewer of Symantec End-User Endpoint Security writes "Lacks next-generation behaviour-based detection, offers terrible technical support, and not as robust as competitors". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Straightforward to use with good licensing options and doesn't consume too many resources". Symantec End-User Endpoint Security is most compared with Microsoft Defender Antivirus, Cortex XDR by Palo Alto Networks, Trend Micro Deep Security, Kaspersky Endpoint Security and Symantec Data Center Security, whereas Trend Micro Smart Protection is most compared with Microsoft Defender Antivirus, Trend Micro Apex One, Cortex XDR by Palo Alto Networks, McAfee Endpoint Security and Sophos Intercept X. See our Symantec End-User Endpoint Security vs. Trend Micro Smart Protection report.
See our list of best Endpoint Protection (EPP) for Business vendors.
We monitor all Endpoint Protection (EPP) for Business reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.