We performed a comparison between Untangle NG Firewall and WatchGuard XTM [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about Netgate, Fortinet, OPNsense and others in Firewalls."It is a safe product."
"One of the valuable features is a standardized OS."
"It's inexpensive compared to some of the other technology out there."
"Provides good firewall security and has great VPN features."
"Our security improved from being able to put in rules and close off unwanted traffic."
"It does a lot for you for intrusion protection and as an antivirus. The threat management bundle is worth the money. You don't need another company to monitor your web traffic for you. You can do everything yourself on the firewall. You restrict your own black list for people on the firewall. You don't need to pay some other company for another product to do that for you. The firewall can do that for you. So, it's an easy-to-use product for people to be independent. They don't need to rely on other vendors to do what the firewall can do. They can do everything."
"The most valuable feature of FortiGate is FortiView which provides proactive monitoring."
"I like that you are able to manage FortiGate from the FortiManager to create a more centralized environment."
"The product is easy to implement."
"Web filtering is very reliable."
"NG Firewalls allow us to permit or deny applications we don't want to run. We also use content filtering, SSL inspection, and all the other things we run on the firewall to keep our clients protected and ensure they're not going where they shouldn't. It's a great firewall that works as intended."
"The Untangle firewall is a software firewall, so it runs on generic hardware. We found that was probably the best feature, and it's why we chose it when we started using it three years ago."
"What I like about this product, which is the reason that we continue to use it, is that you can install the software version on your own hardware. In case there is a problem with the hardware, we can just install the firewall in another machine and restore the configuration."
"The interface is very good."
"None of my clients has had a ransom or breach using Untangle."
"The majority of our clients are very small businesses, and Untangle devices have been fantastic for these small clients. We've basically standardized our stack to just simply use Untangle. We include the hardware and the service option, which makes it very easy and affordable for us to just simply push that into the monthly per-user costing that we provide as a managed services provider. It's really a no-brainer. They're easy to use, and they're easy to set up and configure. Support is generally good about resolving any issues that we have. We haven't had any real complaints."
"Reputation Enabled Defense indicates that some websites are so infested that it's not even worth visiting them, and therefore saving the bandwidth of going through the detection process."
"We have used technical support for WatchGuard many times and overall, we are satisfied with it. They are always listening and there is a good reaction time to our findings. When there are issues, they really try to resolve them."
"WatchGuard XTM is fairly basic. We use it as the perimeter firewall. The main point is to protect from attack software and hacking."
"After installing the product, we achieved awareness of our data protection needs and email misuse."
"There is a site-to-site VPN configuration between others people."
"Monitoring of network activity is included in the box."
"It is stable and does not require you to reboot all the time."
"They have a reporting system which can store data over a very long period of time. Not many other firewall vendors provide a reporting system, but if they do, like Fortinet does, then you've got buy that as an additional product and that can be more than twice as expensive as the initial investment in the firewall. And without reporting over a long-term period, you're just about wasting your time."
"Fortinet FortiGate could improve by having a frequent ask questions(FAQ) area for people to receive quick answers to popular questions. Additionally, it would be beneficial to have an SMS notification feature. For example, if you cannot access your email you could receive an SMS message."
"The solution lacks sufficient filtering."
"The Wi-Fi controller needs a lot of improvement."
"One issue that I have had is that sometimes I need to monitor the traffic, so I need to filter it according to the user and which user is using it the most. I experience a bottleneck most of the time, particularly at the peak time when the number of contracts and users are at maximum."
"Palo Alto has a feature called WildFire Analysis that is unavailable in FortiGate. WildFire is better than a sandbox because it can address zero-day threats and vulnerabilities. It can immediately identify zero-day threats from the cloud."
"Fortinet FortiGate could improve by adding enhancements to FortiMail, FortiSOAR, and FortiDeceptor."
"I would like to have logs, monitoring, and reporting for a month without extra fees."
"We have an issue with hotel guest vouchers."
"We have a minor issue when assigning IP addresses in the ARP tables. You should be able to go into the ARP tables, look at the IP address and say, "Nope, they need to be on this side on this IP address." The ability to set a DHP reservation from the ARP tables would be great. It's no big deal, but it would be nice to have."
"We seek the availability of the hardware in our region. The hardware-based firewall from Untangle is currently not available in our region. It should have threat protection on a real-time basis. This feature, available in Check Point and Sandstorm kind of scenario, is currently missing in Untangle NG Firewall."
"The biggest challenge that we have with this solution is local support. The local support is a problem in our area."
"The product needs to have a better support group for its online support, specifically for its help desk."
"The hardware can be improved."
"The storage is minimal, so we have to set the system to delete data after seven days."
"It would be much easier if there was a mobile app."
"It does have multi-factor authentication in some areas, but I would love to see a more widely implemented version of that on the devices themselves."
"WatchGuard doesn't have a product that allows them to get into the data center. And that's just because there is no hardware to do the job. The software could do it, but there's no hardware that allows that to happen at the moment. So it doesn't scale as well as some other products, that's for sure."
"The setting policies need improvement. It needs an easier way to do static NAT and check on what policy is being used for that specific traffic."
"Syslog (Dimension) is focused on presentation, but needs more focus on utility like SonicWall syslog (GMS/Analyzer)."
"One huge issue with WatchGuard XTM is that I'm not getting reports in a readable format. Readable means, I don't want Excel online. We repeat auditing when we trigger the report or setup calendar. That functionality is what we are looking for from WatchGuard XTM here."
"I would like them to improve the product's overall protections. This would be good for all product users."
"Sometimes we have had issues with stability of the product."
"The initial setup is neither simple nor complex. If you know the base in networking and how the firewall works, you will be able to figure it out."
"The VPN errors are not helpful when troubleshooting."
Earn 20 points
Untangle NG Firewall is ranked 23rd in Firewalls with 22 reviews while WatchGuard XTM [EOL] doesn't meet the minimum requirements to be ranked in Firewalls. Untangle NG Firewall is rated 8.6, while WatchGuard XTM [EOL] is rated 8.0. The top reviewer of Untangle NG Firewall writes "Its simplicity, variety of features, and low pricing have enabled us to improve the security for our small business clients at a price that they are happy to pay for". On the other hand, the top reviewer of WatchGuard XTM [EOL] writes "The multi-layer security of the products are the primary reason we use these appliances, however, the gateway wireless functionality for managing access points leaves much to be desired". Untangle NG Firewall is most compared with OPNsense, Netgate pfSense, Sophos XG, Sophos UTM and SonicWall TZ, whereas WatchGuard XTM [EOL] is most compared with .
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