CyberArk Identity Reviews

The tool helps with authentication. It acts as an MFA for any kind of privileged access that occurs in our organization.

The tool has issues with the third-party SMS gateway. The solution has its own SMS gateway. Integration support is a challenge when we don’t use their SMS gateway. The tool also needs to improve its scalability.

I have been working with the solution for two years. I use the tool’s latest version.

The solution is stable. You can expect one ticket every three months.

I would rate the tool’s scalability a seven out of ten.

The tool’s support is neither good nor bad. You need to wait a long time to get to the support.

Neutral

I would rate the tool’s setup a seven out of ten. The solution’s setup is easy if you have the right person for it. A person who is inexperienced with the deployment process should go through a lot of documentation to install the solution.

The deployment will take around three to four weeks to complete if the servers are configured properly. Our deployment took about two weeks to complete. You need only one person to deploy the product.

I would rate the tool’s pricing a seven out of ten. The product’s pricing is expensive and is on a yearly basis. You will need to pay around 10,000 GBP for 500 users.

I would rate the solution a seven out of ten. We have enterprise-based customers for the solution. I think Okta is a good solution compared to CyberArk.

The solution could be easier to use and I found it to be very complex involving many steps.

I have used the solution for approximately three years. 

I found the solution to be stable.

The solution has good technical support.

The solution's initial setup was straightforward. 

We used a vendor team to implement the solution. 

I rate CyberArk Identity an eight out of ten. 

We use CyberArk for security purposes.

If anyone makes an error, or if an incident occurs by accident, the business will not be harmed as a result of this activity.

The user interface could be improved.

I am not familiar with the CyberArk tool, but we're working on vulnerability management, as well as some other functions, to ensure that the asset, software, and other applications are installed on the servers. We engage in this type of activity on a daily basis.

I have more than 15 years of experience in information technology. I've spent the last five years primarily working in a project team. I'm working on this type of activity and the tools for the customers or the business's needs.

CyberArk Identity is a stable solution.

We are currently using Qualys for vulnerability management. And we are only using AD Connect for that privileged access.

With CyberArk the initial setup is straightforward, we login into the servers to give the users access to that directory.

I have not seen a return on investment, but I am not familiar with this area.

I'm a member of the project team, we primarily use this tool whenever we need to work on this. Otherwise, we don't use it on a daily basis.

In terms of the customer requirement, we use it whenever we are required to work on these tools.

I am an employee, and my company is a partner with CyberArk.

I would rate CyberArk Identity a nine out of ten.

I use CyberArk Identity for filling out demonstration environments for clients that have it installed on their premise or they're using the cloud version. I just create it for a proof of value demonstration.

More integrations would be better.

I have been using CyberArk Identity on and off for about a year. 

I don't really worry about stability. I just have to get it up and running. Then I move on after that.

I'm sure it's scalable. I haven't had a chance to test it.

I've not had to use it, had no experience with it.

The initial setup is straightforward. It takes me up to an hour and a half. 

I do it all myself. I am in the sales side of the house. I do the initial consulting work for the client and then deploy.

I would rate CyberArk Identity with a nine out of ten. 

We are using CyberArk Identity to consolidate all the applications and demo tenants that we have in the same panel and to apply features, such as MFA and single sign-on.

CyberArk Identity has helped me a lot to optimize processes and provide access.

The most valuable feature of CyberArk Identity is the adaptive interface.

The OpenID features could improve in CyberArk Identity.

I have been using CyberArk Identity for approximately two years.

CyberArk Identity is a stable solution.

I rate the stability of CyberArk Identity a nine out of ten.

The scalability of CyberArk Identity is great. It is built with scalability in mind.

I plan to increase the usage of the solution.

I rate the scalability of CyberArk Identity a nine out of ten.

I rate the support of CyberArk Identity a seven out of ten.

Neutral

The initial setup of CyberArk Identity is straightforward. After 20 to 30 hours we finished the process.

I have received a good return on investment using CyberArk Identity.

The pricing of CyberArk Identity is competitive.

I rate the price of CyberArk Identity a ten out of ten.

I rate CyberArk Identity an eight out of ten.

We've used the product for some single sign-on use cases. 

The features are really powerful. They provide really good SSO & MFA features and implementation capability.

They're also providing some kind of MDM solution, which is the IDA solution. It is the plus actually in this context.

It is stable. 

The setup, via cloud, is simple. 

You can scale the product. 

They could improve their UI and make everything more user-friendly. 

They're providing artificial intelligence and they're using the UBA. However, this part can be more effective.

I've used the solution for one year. It has been a very short time. 

It is very stable. It's reliable. There are no bugs or glitches. It doesn't crash or freeze. 

It's scalable on the AWS provider.

I've never escalated any questions to technical support yet.

Positive

I always prefer CyberArk.

If you talk about the Turkish market, CyberArk has an excellent reputation in Turkey. And Other SSO providers and CyberArk Identity are very similar solutions. They are providing the same thing. That said, CyberArk has a really good reputation in Turkey. That's why customers always prefer CyberArk in this 4D market.

It is on the cloud. There is not any infrastructure to deal with. That's why it's actually very easy.

The maintenance is provided by CyberArk. It's a cloud solution, so maintenance is easy. Just you should review your integrations.

We're an implementor. We can set up the solution for clients. 

They have flexible licenses based on use-cases.

I am an implementer.

We're using a cloud-based version and therefore, I'm always on the latest version.

CyberArk is very easy. New users can use it in their environment as an MFA provider or a single sign-on provider. If you check the competition between other solutions, CyberArk is providing the identity security with more quality.

Customers primarily use the solution for multi-factor authentication and single sign on. It's good for source authentication. I do not use it personally.

We show the option to our clients. It helps them with security. It helps me with sales. 

It helps with cyber identity and security.

The authentication is very good. It has good MFA. It has machine learning and can help clients to learn the environment and understand what is happening.

I'm not sure what needs improvement. It is a good platform.

I've used the solution for a while with a client.

I'm in sales.

I'm not sure which version of the solution is being used.

I'd rate the solution eight out of ten.

We are still testing this solution, but our main use case is for integrating multiple IDs for the on-premise Active Directory.

We have been testing this solution for approximately one year, but it is not yet in production. 

The feature that we find most valuable is the ability to integrate multiple IDs for on-premise Active Directory.

This solution has MDM (Mobile Device Management) features, but they are weak. We would like to see an improvement in the ability to manage mobile devices. 

I think that there is a weak point in the Japanese market because they currently do not have a service person in Japan.

We haven't encountered any problems with respect to the stability of this solution. It is very stable.

I do not think that scalability is a problem, but I have not had experience with a very large scale implementation.

Their technical support is very good. The response time is not too great, although they can respond in a very short time by email.

We used to use another product, but it did not have the necessary features. This is why we switched to using and selling Idaptive.

The initial setup for this solution was very straightforward. It only took one day to deploy.

We find that the pricing and licensing of this solution is adequate, as compared to the other competitors in the market.

The product is good, but they have a weakness in the Japanese market without a service person.

I would rate this solution eight out of ten.