Founder & CEO at Technomatters
Reseller
Top 10
Very user-friendly but lacks support for certain plugins
Pros and Cons
  • "Graphically, it's very user interactive. It's got a very nice interface."
  • "It lacks support for certain plugins, like SAP HANA, for example."

What is our primary use case?

My customer has a huge virtual environment — vCenter and VMware. They need images backed up, they have different workloads like Oracle, SAP, and NetWorker. They have a compliance policy that they have to tape out but Avamar, out of the box, cannot do the tape out. That's why I had to introduce NetWorker into the picture.

What is most valuable?

Graphically, it's very user interactive. It's got a very nice interface. Compared to NetWorker, although Avamar is more user-friendly, it lacks support for certain plugins, like SAP HANA, for example. In this particular project that I'm working on, they need to back up SAP HANA but Avamar does not support that. Also, regarding compliance, they need to tape out. Avamar does not support that out of the box. 

For how long have I used the solution?

I have been using this solution for over six years. 

What do I think about the scalability of the solution?

For the project that I am currently working on, I will be using Avamar to migrate their old historical data to the new environment because this new environment is attached to Data Domain. Scalability-wise and stability-wise, I don't see any issues.

Buyer's Guide
Dell Avamar
April 2024
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How are customer service and support?

I haven't had to contact support as of yet. 

How was the initial setup?

The initial setup is pretty straightforward. It's good that Dell EMC provides the virtual additions of these appliances for people to practice beforehand. Otherwise, you might be familiar with a certain version but not understand the subsequent versions. You would never know unless you could get a production set up, which is not possible. You can't go and play with the client setup. For this reason, Dell EMC, like other good vendors, offers virtual additions. Data Domain, NetWorker, Avamar, everything you can practice.

What's my experience with pricing, setup cost, and licensing?

The client has directly bought this solution from another partner. I've been subcontracted for this. I don't know anything about the pricing.

What other advice do I have?

Regarding end-users, I would say stick with disk-based backup. Avamar does it very well with the VMware virtual environments, even Hyper-V for that reason.

Overall, on a scale from one to ten, I would give Dell EMC Avamar a rating of seven.

The reason I am giving it a rating of seven is because of the plugin issues and the inability to tape out. Frankly, there are still a lot of clients in this region who need to be in compliance — they need the tape out. It's really a nightmare if you want to tape out with Avamar. There's a way to work around this but you've got to install an ADME node, which is actually a small brother of NetWorker. Still, it's a really painful process.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Director at F1 INFOTECH
Real User
Great deduplication, excellent features added yearly, and very stable
Pros and Cons
  • "The deduplication feature is the best aspect of the solution."
  • "The solution is not very strong on the Cloud. They should work out how they can use this as a backup as a service."

What is most valuable?

The deduplication feature is the best aspect of the solution.

The solution is always coming up with new features year over year. They are consistently updating their offering to continuously offer better and broader functionality in their product.

By using a single software you can do a back up of all of your servers as their products have several virtual servers. That's the benefit of going with the Dell EMC set up.

The solution is very stable.

The scalability of the solution is very good.

Technical support has always been very helpful.

What needs improvement?

The solution is not very strong on the Cloud. They should work out how they can use this as a backup as a service.

For how long have I used the solution?

I've been using the solution for seven years now.

What do I think about the stability of the solution?

The solution is quite reliable. The stability is good. We haven't had any issues with bugs or glitches. It doesn't seem to crash or freeze.

What do I think about the scalability of the solution?

The solution is very scalable. It's not a problem to grow the solution out if you need to.

Multiple people in our firm are using it.

How are customer service and technical support?

Technical support is excellent. We're very satisfied with the level of support we get. They're great at responding.

Which solution did I use previously and why did I switch?

We previously used a variety of other solutions before landing on EMC.

How was the initial setup?

The initial setup is not complex. It's very straightforward. I'd describe the process as simple. It doesn't take to long to set up.

What other advice do I have?

We're partners with Dell EMC.

We are using the latest version of the solution, although I don't know what the version number is.

I would recommend the solution. The solution is great. There are very little improvements needed on the solution, aside from better cloud improvements. I'd rate it nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Buyer's Guide
Dell Avamar
April 2024
Learn what your peers think about Dell Avamar. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,886 professionals have used our research since 2012.
Responsable des Systèmes Départementaux at CIH BANK
Real User
A powerful solution for protecting virtual machines that's very stable and easy to implement
Pros and Cons
  • "We love the instant recovery functionality. It's very useful."
  • "The licensing model is not very flexible. Every time we upgrade our storage size, we need to upgrade the Avamar license."

What is our primary use case?

We use the solution to protect our virtual machine.

What is most valuable?

We love the instant recovery functionality. It's very useful. 

What needs improvement?

We found some difficulty around co-locating with restructuring. I think the co-location between Avamar and vCenter, in my opinion, is not the best.

We like the easy integration with VMware and vCenter, but we'd like to click a button for any kind of virtual machine and then click on backup and restore. It would make things easier if this could be done in a few clicks. Right now, it's a bit more in-depth.  

For how long have I used the solution?

I've been using the solution for about three years.

How are customer service and technical support?

Technical support does a very good job. They are very reactive when we come to them with issues.

How was the initial setup?

The initial setup was straightforward. It was very easy to deploy the solution.

What's my experience with pricing, setup cost, and licensing?

The licensing model is not very flexible. Every time we upgrade our storage size, we need to upgrade the Avamar license.

What other advice do I have?

We use the on-premises deployment model.

I think it is a powerful tool. We use it on both our production and disaster sites.

I would rate the solution nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Analista de Sistemas SR at a tech services company with 1,001-5,000 employees
MSP
User-friendly, good technical support, but functionality issues
Pros and Cons
  • "Dell EMC Avamar is easy to work with and is user-friendly."
  • "We have had a lot of problems with the Dell EMC Avamar solution. The snapshots are not being erased after backup."

What is our primary use case?

When I was working for a company we used Dell EMC Avamar to backups of the system's data.

What is most valuable?

Dell EMC Avamar is easy to work with and is user-friendly.

What needs improvement?

We have had a lot of problems with the Dell EMC Avamar solution. The snapshots are not being erased after backup.

The solution could improve by having better reports about the errors in the software.

For how long have I used the solution?

I have been using Dell EMC Avamar for approximately nine years.

How are customer service and support?

The support from Dell EMC Avamar is good.

Which solution did I use previously and why did I switch?

I have previously used Veritas NetBackup which I found to be a better solution. However, we were using Dell EMC Avamar because of the work circumstances.

How was the initial setup?

The initial implementation was simple.

What about the implementation team?

Dell EMC did the implementation of the solution for us.

Which other solutions did I evaluate?

I have evaluated Dell EMC Integrated Data Protection and it has Avamar, Data Domain, and DPA in one solution. It is impressive.

What other advice do I have?

I rate Dell EMC Avamar a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Trainer, storage consultant at Oxon
Real User
Good documentation, a nice interface, and very reasonably priced
Pros and Cons
  • "I have found the product to be scalable."
  • "The solution, in the future, should offer support for mobile."

What is most valuable?

The solution offers good storage.

The product is very stable.

I have found the product to be scalable. 

The pricing of the solution is pretty good and not too expensive. 

The interface is great.

The documentation on offer is very helpful and thorough. 

What needs improvement?

Overall, the solution is good right now. I can't think of where I have seen any missing features. 

The solution, in the future, should offer support for mobile. 

For how long have I used the solution?

I've been using the solution for more than 10 years.

What do I think about the stability of the solution?

The stability, in general, has been great. There are no bugs or glitches. It does not crash or freeze. It's reliable and the performance is good. 

What do I think about the scalability of the solution?

The scalability of the product is good. If a company needs to expand it, it can do so. 

How are customer service and support?

I don't directly use the support services on offer. If I have questions, I tend to direct that to the developers, and not Dell.

Which solution did I use previously and why did I switch?

I'm also familiar with Dell DataDomian, which I also work with. 

How was the initial setup?

As long as you follow the implementation directions, it's not too bad. 

What's my experience with pricing, setup cost, and licensing?

While I didn't directly purchase it myself and was not involved in the licensing process, it's my understanding that the cost is reasonable and the pricing is good.

What other advice do I have?

I'm a freelancer and an EMC instructor.

I'm not an expert in the solution, however, for me, it's been a very positive experience. 

I'd advise potential new users to pay attention to the details and to follow the implementation instructions. If you do that, you'll be fine.

I'd rate the solution at an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
System Operation Engineer at Stayfit
Real User
A very reliable back up with good technical support and excellent stability
Pros and Cons
  • "The backup is the solution's most valuable feature. It's very reliable."
  • "The configuration and expansion aspects of the solution need improvement. They're complicated and don't really integrate well."

What is our primary use case?

We primarily use the solution as a backup.

What is most valuable?

The backup is the solution's most valuable feature. It's very reliable.

What needs improvement?

The configuration and expansion aspects of the solution need improvement. They're complicated and don't really integrate well.

The solution requires a remote site application in a future release. I believe they are currently working on this. 

For how long have I used the solution?

I've been using the solution for six months.

What do I think about the stability of the solution?

The solution is very stable. It's really reliable.

How are customer service and technical support?

Technical support is very good.

How was the initial setup?

The initial setup is very complex.

What about the implementation team?

We handled the implementation ourselves.

What's my experience with pricing, setup cost, and licensing?

We were lucky to receive the solution as part of a bundle. It was actually a relatively good price, but there are better solutions, like Veem. However, they can be expensive.

What other advice do I have?

We are using the on-premises deployment model of the solution.

I'd rate the solution eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user10509 - PeerSpot reviewer
Business Manager at a tech services company with 201-500 employees
Consultant
​Source based deduplication is the most attractive feature as it drastically reduces the backup window​.
Pros and Cons
  • "Source based deduplication is the most attractive feature as it drastically reduces the backup window."
  • "Desktop-laptop backups and backup over the WAN needs lot of improvisation. For DTLT there must be a provision to push agents from the management console."

What is most valuable?

Source based deduplication is the most attractive feature as it drastically reduces the backup window.

How has it helped my organization?

I've helped several organizations reduce the backup window and they could spend time on optimizing other bits of IT infra.

What needs improvement?

Desktop-laptop backups and backup over the WAN needs lot of improvisation. For DTLT there must be a provision to push agents from the management console. Users must be able to browse data set of what to backup behind a WAN IP / firewall.

For how long have I used the solution?

3 years.

What do I think about the stability of the solution?

With older OS versions like Microsoft 2003, there were a few issues. However, they have clearly mentioned that it is not supported.

What do I think about the scalability of the solution?

Adding new nodes is an extremely difficult task. Took me nearly 28 hours for node addition and data rebalance.

How are customer service and technical support?

Eight out of 10, when I used to work. However, after Dell acquisition, I have no clue.

Which solution did I use previously and why did I switch?

Ability to manage both DTLT and server backup using the same console, and reduced backup window and data footprint, were the major reasons for my customers to change.

How was the initial setup?

Initialization and management is very simple. Its a GUI based installation with clearly defined steps.

What's my experience with pricing, setup cost, and licensing?

It is very expensive. It's a trust based licensing. So that's an ethical challenge.

Which other solutions did I evaluate?

No.

What other advice do I have?

Have your inventory ready and priorities set. Make sure initial backup is taken during off-production hours as the solution works only on LAN.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Account Manager at a tech services company with 51-200 employees
Real User
A stable and highly scalable solution with great tech support and limitless licensing and hardware capabilities
Pros and Cons
  • "We are talking about a complete end-to-end solution which comes with its own hardware storage to back up the data on tape-less."
  • "The solution should improve its tape-connectivity features."

What is our primary use case?

The solution can be used for the backing up of all environments, including those which are virtual and involve databases and applications. 

What is most valuable?

We are talking about a complete end-to-end solution which comes with its own hardware storage to back up the data on tape-less. It should be on desk and desks solution, which comes with Power Protect and is called data domain. It offers a very small footprint for long term, backup retention, in the realm of 55 times a single duplication ratio. This means that if a person backs up something on one, he will have one petabyte of storage, which can store up to five petabyte of backup copies. This combination makes Dell EMC one of the most perfect solutions available. 

What needs improvement?

Avamar does not offer the tape-out, meaning that what a person backs up can only be kept on a disc based appliance, one which is supplied by Avamar. The tape lacks connectivity, which means that if a customer wishes to take tape-out, Avamar is not a fit. He must look for a networker which offers up to tape. The solution should improve its tape-connectivity features. 

For how long have I used the solution?

As we have been serving as the Dell EMC legacy partners since before Dell took over, our company has been dealing with Avamar since the get go, back in 2014. 

What do I think about the stability of the solution?

The solution is certainly stable and comprises 70 percent of the market share. 

What do I think about the scalability of the solution?

The solution is highly scalable. Both the licensing and hardware capabilities are without limit. The storage box can be scaled in petabytes. 

How are customer service and support?

As, generally speaking, Dell EMC is an enterprise solution company, its technical support is always good. 

How was the initial setup?

The initial setup used to be complex, but has since become much easier, more user friendly and faster. 

What's my experience with pricing, setup cost, and licensing?

The solution is not expensive for the value one gets. The most expensive thing involves one's data. Should a person's data be compromised, he would be willing to pay a million dollars to retrieve it. This makes the payment of an additional premium for its protection worthwhile. 

The licensing capabilities are limitless. 

Which other solutions did I evaluate?

The main difference between Avamar and Networker involves the tape-out. Generally speaking, our customers have compliance policies to keep the tapes out, which is why we mostly recommend Networker. As such, most of my installations are on Networker, not Avamar. 

What other advice do I have?

I consider the solution to be most comprehensive in all respects. It has an understanding of most of the vendor's applications. 

I rate Dell EMC Avamar as an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Buyer's Guide
Download our free Dell Avamar Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Dell Avamar Report and get advice and tips from experienced pros sharing their opinions.