it_user687456 - PeerSpot reviewer
System Network Administrator at a healthcare company with 51-200 employees
Vendor
Provides successful backup in multiple locations, but it is too complex to use properly

What is most valuable?

It is application aware for Meditech, Exchange and SQL. We do not want to check for successful backup in multiple locations. We want the backup application to handle all of that.

How has it helped my organization?

It has not improved functionality for us. At least the unsupported version we are on is difficult to administer. Most of the functions it can perform are not being used by us because of the complexity.

What needs improvement?

Reduce the product's complexity.

For how long have I used the solution?

Eight years.

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Dell NetWorker
April 2024
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What do I think about the stability of the solution?

Stability is an issue.

What do I think about the scalability of the solution?

No.

How are customer service and support?

A seven out of 10. We must engage a reseller who supports it. They also are having difficulty troubleshooting it.

How was the initial setup?

Complex in this version. It is not intuitive and logs are not easily accessible or decipherable.

What other advice do I have?

Be sure to do a PoC.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user723684 - PeerSpot reviewer
it_user723684Divisional SE Manager at a tech company with 10,001+ employees
Vendor

You should definitely get on the latest version.

Buyer's Guide
Download our free Dell NetWorker Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Product Categories
Backup and Recovery
Buyer's Guide
Download our free Dell NetWorker Report and get advice and tips from experienced pros sharing their opinions.