Senior Solutions Expert at a comms service provider with 10,001+ employees
Real User
A robust, storage and document sharing solution that is easy to use and access
Pros and Cons
  • "It's robust, and it has a wide reach in terms of office applications including storage."
  • "There are issues with stability."

What is our primary use case?

The primary use case of this solution is for storage and document sharing.

For example, if I have a customer and they want to share a document, I can access it through Google.

What is most valuable?

Ubiquiti is what is most valuable. They have basically mimicked Microsoft, giving you the equivalent of Office 365 type of services that are available.

It's robust, and it has a wide reach in terms of office applications including storage.

It's easy to access in a public cloud environment.

What needs improvement?

Every once in a while I have trouble accessing it, but I don't know if that's a function of the Cloud, the way the Cloud is set up, or it's just something on my browser. 

Stability could be improved in terms of the Cloud in general administration. It's frustrating when companies have to deal with Cloud Administration. 

Change configuration management is an issue. I can envision customer companies that are Cloud-enabled where their biggest problem is having to keep up with the changes and managing it.

The API is constantly evolving. IP addresses are constantly changing and it's hard to keep up with all of those changes.

Typically it is being administered through IT organizations, although they have no visibility.

If you engage in a security solution through a cloud provider, you have no view, it's all faith, trust, and hope.

How do you reconcile the two, to provide the visibility, do it seamlessly, and make it easy to use?

If they could include a popup section where all of the new updates are. That would be helpful. I don't have the experience or intelligence to know what it is that they are showing, or where I can get that I might need, which would make a feature like this important.

It would like it if upon starting the browser, it tells you that it is out of date and asks if you would like to update. That would lead customers to take the optimal path as opposed to having to figure it out themselves.

What do I think about the stability of the solution?

There are issues with stability. There may be capacity issues at the time but it's hard to guess what the root cause is. There is no visibility.  You don't have the visibility unless you really know upfront what your problem is. Otherwise, you are left hanging.

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What do I think about the scalability of the solution?

It's scalable, but I don't plan to increase my usage. Personally, I avoid a public cloud offering system from a security perspective unless it's something a customer requires to access documents.

Which solution did I use previously and why did I switch?

Prior to the public cloud, I used another solution more like a public hosting-type of service. It didn't give you the scale and the means of payment that you have with the Cloud. As an example, look at Lotus Notes, 1980 technology. There is no comparison, Google is far superior. People see the ease, simplicity, and again the Ubiquiti of the service attached to it.

How was the initial setup?

The initial setup is simple. You go in there and you register. It starts with your email address and then you are done.

What other advice do I have?

We provide private networks, what we call VPNs. It is the older, traditional VPN type service for our customers, which gives them security and performance metrics that you can't get from the internet.

We have a gen engine that has that interface into the cloud providers including Google.

We don't by services from Google, we are not even doing infrastructures, or platform as a service or software as a service.

We are not using this solution in my organization. We have our own internal storage for security reasons, and predominantly, we use it in-house. We call it orange, it's flex storage. It's our intranet.

We either use in-house or have exclusive arrangements with companies.

The concept of the cloud is great, you have the scale, you have the financial model, metered pay as you go, those are great, but what's worse is that it's a black box.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Project Manager at a tech services company with 1,001-5,000 employees
Real User
A stable and affordable solution that is easy to implement and manage
Pros and Cons
  • "The infrastructure is easy to manage."
  • "The product must provide AI features."

What is our primary use case?

We use the solution for our SAP infrastructure.

What is most valuable?

The product’s infrastructure is up to the mark. The infrastructure is easy to manage. It is better than Azure and AWS. It is easy to implement the product.

What needs improvement?

DevOps must be improved. DevOps in AWS is quite easy to establish and can be easily used by startups and big companies. It is not so with Google Cloud. The product must provide AI features.

For how long have I used the solution?

I have been using the solution for more than one and a half years.

What do I think about the stability of the solution?

The tool is quite stable.

What do I think about the scalability of the solution?

The tool is scalable. We support our customers. We have around 2000 to 3000 customers.

How are customer service and support?

The support is good. The third-party support could be improved.

How would you rate customer service and support?

Positive

How was the initial setup?

The installation is easy. Most of my customers have Windows. VDI lags in Google Cloud. The deployment takes one month. We have more than 30 people in our technical team. We have eight to ten people to maintain the solution. Other people are involved in support or are senior employees like cloud architects. It is easy to maintain the tool.

What's my experience with pricing, setup cost, and licensing?

The solution is cheaper than AWS. The licenses are annual. The cost is inclusive of support.

What other advice do I have?

We are partners. People must choose Google Cloud. It is a great product. Overall, I rate the product an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Google Cloud
March 2024
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HR at MRC Logistics India Pvt
Real User
Top 5Leaderboard
Has a simple setup process and good stability
Pros and Cons
  • "Google Meet is simple to use regarding configuration and recording sessions."
  • "They could integrate artificial intelligence into the applications."

What is our primary use case?

I use Google Cloud for services like corporate email, data collection, Google Meet, session recording, presentation, and storing important documents in the cloud.

What is most valuable?

You can use Google Cloud tools easily, even if you know how Word, Excel, or PowerPoint works. Additionally, Google Meet is simple to use regarding configuration and recording sessions.

What needs improvement?

They could integrate artificial intelligence into the applications.

For how long have I used the solution?

We have been using Google Cloud since 2015.

What do I think about the stability of the solution?

I rate the product's stability a ten out of ten.

What do I think about the scalability of the solution?

I rate the product’s scalability an eight out of ten.

How was the initial setup?

The initial setup process is simple. It takes just five minutes to complete and doesn’t require a much bigger team. You should know the access ID and password to log in.

What about the implementation team?

Anybody can deploy the product.

What's my experience with pricing, setup cost, and licensing?

They provide user-based licensing plans. Its plan could be less expensive.

What other advice do I have?

I rate Google Cloud a nine out of ten. They should work on the cost. It is not feasible for many organizations to pay 1,500 per user.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
Gerald Gomez - PeerSpot reviewer
Cloud Solution Architect at a tech vendor with 51-200 employees
Real User
Top 20
Plenty of features, straightforward installation, and user-friendly
Pros and Cons
  • "My customers appreciate all the features that Google Cloud has to offer. They are looking for solutions for computing engines, storage, web hosting, and various other needs. The most useful feature depends on their specific requirements and how they plan to utilize Google Cloud. Each customer has their own unique set of needs and the Google Cloud provides a range of options to meet those needs."
  • "Google Cloud could improve interoperability with other cloud services."

What is our primary use case?

Our aim is to provide comprehensive solutions to our valued customers. Whether it be to fulfill their specific requests or to help them attain their desired outcomes, we utilize the cutting-edge technology available in Google Cloud. This allows us to effectively cater to our client's needs while also providing a mutually beneficial experience.

What is most valuable?

My customers appreciate all the features that Google Cloud has to offer. They are looking for solutions for computing engines, storage, web hosting, and various other needs. The most useful feature depends on their specific requirements and how they plan to utilize Google Cloud. Each customer has their own unique set of needs and the Google Cloud provides a range of options to meet those needs.

What needs improvement?

Google Cloud could improve interoperability with other cloud services. 

Our objective was to attain a convenient and straightforward configuration process not only in Google Cloud but in other widely utilized cloud services. Regardless of the cloud service you are currently utilizing or intend to connect to, we desire for the process to be seamless and effortlessly attainable with only quick action. It is our hope that all cloud services possess this level of interoperability with one another.

For how long have I used the solution?

I have been using Google Cloud for approximately five years.

What do I think about the stability of the solution?

The stability of Google Cloud is great.

What do I think about the scalability of the solution?

Google Cloud is scalable.

How are customer service and support?

I have not used the support from Google Cloud.

Which solution did I use previously and why did I switch?

I have used Microsoft Azure and Amazon AWS prior to using Google Cloud. I prefer Google Cloud. The interface is designed in a way that is easy to understand, even for those with limited technical knowledge. One can effortlessly acquire the necessary knowledge through online resources, allowing for self-sufficient learning.

How was the initial setup?

The initial setup of the solution was easy. We only need to complete approximately four steps and we have a cloud instance. The process takes 10 seconds.

What other advice do I have?

There is not any specific maintenance required to be done with the solution.

My advice to others is for them to take all the advantages of the free tiers from each cloud solution vendor and then decide what they want to use.

I rate Google Cloud a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
PradeepKumar3 - PeerSpot reviewer
Director Technology Solutions at Redintegro Consulting Solution LLP
Real User
Top 5Leaderboard
Stable, scalable, and simple to set up
Pros and Cons
  • "What I like most about Google Cloud is its stability. I also like that its GUI works fine for my company."
  • "Lower pricing would make Google Cloud better."

What is our primary use case?

We use Google Cloud mainly for development purposes.

What is most valuable?

What I like most about Google Cloud is its stability.

I also like that its GUI works fine for my company.

What needs improvement?

Lower pricing would make Google Cloud better.

For how long have I used the solution?

We've been using Google Cloud for three to four years.

What do I think about the stability of the solution?

I found Google Cloud stable. In terms of stability, it's a nine out of ten.

What do I think about the scalability of the solution?

Google Cloud is scalable, and I'm giving it a rating of eight out of ten in terms of scalability.

How are customer service and support?

We have yet to contact Google Cloud technical support because we have not encountered issues with the solution.

Which solution did I use previously and why did I switch?

We also work with Amazon, apart from Google Cloud. The two solutions are the same, more or less. It's only the usage that's different. We usually recommend both to clients, and whichever clients prefer, we go with that solution.

How was the initial setup?

Google Cloud has a simple setup.

What's my experience with pricing, setup cost, and licensing?

Pricing for Google Cloud could be improved. It would be better if it were lower.

What other advice do I have?

My company uses Google Cloud.

My company has around ten Google Cloud users.

I'm rating Google Cloud as eight out of ten. I deducted two points as the price could be lower.

Google Cloud is a solution my company usually recommends to clients.

I'm a Google Cloud user, and the company I work for has no partnership with Google.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
UchechiSylvanus - PeerSpot reviewer
Team Lead, Process Improvement & RPA at Fidelity Bank Plc
Real User
Top 5
Excellent solution for tracking and storing files
Pros and Cons
  • "The availability of content on the solution is very valuable."
  • "The product could be improved by expanding the initial storage space available."

What is our primary use case?

Our primary use case for this solution is the installation of files for tracking and storage purposes.

What is most valuable?

The availability of content on the solution is very valuable.

What needs improvement?

The product could be improved by expanding the initial storage space available.

For how long have I used the solution?

We have been using this solution for approximately five years.

What do I think about the stability of the solution?

The solution is stable. About 5000 people are using this solution in our company.

How are customer service and support?

We have had a great experience with customer service and support. They provide excellent service.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used Microsoft Cloud previously, but Microsoft Cloud automatically closes the operating system and only gives a certain amount of space. Additionally, we use Office, so we don't have Office 365. We automatically have cloud space on Microsoft.

How was the initial setup?

Deployment is very straightforward. 

What about the implementation team?

We worked with vendors for deployment, which took approximately ten minutes.

What's my experience with pricing, setup cost, and licensing?

The licensing costs could be made more affordable for individuals because we need more client-based customers.

What other advice do I have?

I rate this solution a ten out of ten. The solution is very good, but it can be improved by increasing the initial storage space.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Octavian Enache - PeerSpot reviewer
Information Security Officer at TBI Bank
Real User
Great for storing data and accessible at any time
Pros and Cons
  • "It's available any time you need it."
  • "Security features could be improved."

What is our primary use case?

This solution is used for storing my data. It's for my family's personal I work as an information security officer.

What is most valuable?

I like that it's there anytime you need it. There is some security there and you can put 2FA on the folders and share with others if need be.

What needs improvement?

From my point of view, the security features could be improved. 

For how long have I used the solution?

I've been using this solution for many years. 

What other advice do I have?

I have a monthly subscription for Google storage.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Nisar Tak - PeerSpot reviewer
Head IT Infrastructure at JSW
Real User
Comprehensive cloud infrastructure solution with a knowledgeable support team
Pros and Cons
  • "The customer service team for this solution is very knowledgeable."
  • "The storage available for this solution could be improved, especially compared to a solution like Microsoft which offers 1 TB of storage. Google cloud offers only 30 GB."

What is our primary use case?

We use this solution for email and also make use of the Google servers and related services. 

What needs improvement?

The storage available for this solution could be improved, especially compared to a solution like Microsoft which offers 1 TB of storage. Google cloud offers only 30 GB.

For how long have I used the solution?

I have used this solution for three years. 

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

This is a scalable solution. 

How are customer service and support?

The customer service team for this solution is very knowledgeable. 

How was the initial setup?

There is very little setup needed for this solution. 

What's my experience with pricing, setup cost, and licensing?

This solution is reasonably priced. 

What other advice do I have?

I would rate this solution a nine out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Google Cloud Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
Buyer's Guide
Download our free Google Cloud Report and get advice and tips from experienced pros sharing their opinions.