Key Account Manager at BTS Group
Reseller
Customers request this solution
Pros and Cons
  • "We have not had any problem with customer support at SimpliVity."
  • "Our customers are always looking or a discount on the product."

What is our primary use case?

We are a partner of HPE. Our customer are using this solution to solve their auto-commerce infrastructure to give space for the process.

What needs improvement?

We are in Turkey, because of the different currency they are not always compatible.

For how long have I used the solution?

I have been using HPE SimpliVity for two years.

What do I think about the stability of the solution?

HPE SimpliVity is a stable product.

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What do I think about the scalability of the solution?

This is a scalable solution.

How are customer service and support?

We have not had any problem with customer support at SimpliVity. 

What's my experience with pricing, setup cost, and licensing?

Our customers are always looking or a discount on the product.

What other advice do I have?

I would rate HPE SimpliVity a 9 out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Senior System Engineer at a computer software company with 51-200 employees
Real User
Easy to use, stable product
Pros and Cons
  • "HPE SimpliVity is scalable. Some 200 people at my organization are using this solution at present."
  • "HPE SimpliVity should cost less."

What is most valuable?

It is easy to use. 

What needs improvement?

HPE SimpliVity should cost less. 

For how long have I used the solution?

I have been using this solution for two years. 

What do I think about the stability of the solution?

HPE SimpliVity is stable. 

What do I think about the scalability of the solution?

HPE SimpliVity is scalable. Some 200 people at my organization are using this solution at present. 

How are customer service and technical support?

Our experience with technical support has been good. 

What other advice do I have?

It is very easy to use this product. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
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IT Manager at a tech services company with 501-1,000 employees
Real User
It has reduced my data center activities
Pros and Cons
  • "It has reduced my data center activities."
  • "The initial setup was complex because it was a new solution."

What is our primary use case?

We are using this solution in Brazil.

How has it helped my organization?

It has improved the delivery value for my clients.

It has reduced my data center activities.

What is most valuable?

It delivers value to my clients.

The solution has changed my necessities.

How are customer service and technical support?

I haven't spoken with their technical support.

How was the initial setup?

The initial setup was complex because it was a new solution.

What about the implementation team?

We deployed it in-house with our own knowledge.

What was our ROI?

I have not seen ROI.

Which other solutions did I evaluate?

We only looked at HPE.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Production Support Manager at a tech services company with 10,001+ employees
Real User
It is a simple, self-managed product which makes my job simple
Pros and Cons
  • "It is simple and easy to use."
  • "It comes all in one box."
  • "HPE could give us more options for server models to chose when using the product. Right now, we can only use the DL380."

What is our primary use case?

We use it for hosting stuff for clients.

How has it helped my organization?

It easily backs up our systems, allowing us to recover them.

It makes my job simple.

What is most valuable?

  • It comes all in one box.
  • It is simple and easy to use.
  • Everything works as advertised.

What needs improvement?

HPE could give us more options for server models to chose when using the product. Right now, we can only use the DL380.

What do I think about the stability of the solution?

The stability is self-managed.

What do I think about the scalability of the solution?

The scalability may be a little limited. It depends on what we select with it.

How are customer service and technical support?

We haven't had any issues or problems with the technical support. They help us by setting up a demo and making sure everything functions correctly with the product before we ship it to the client.

Which solution did I use previously and why did I switch?

Our previous solution was hardware, not a one box solution. It had multiple servers.

It was time to upgrade the client's solution. We chose to go with this solution because it was a small market client.

How was the initial setup?

The initial setup was straightforward. It was simple to set up. After setting it up, it was easy to manage.

What about the implementation team?

We used HPE for the deployment. Our experience with them was great.

Which other solutions did I evaluate?

We are an HPE shop. Most of the stuff that we have is HPE, so there was only one choice for us.

What other advice do I have?

I would recommend buying this product. It is a simple, self-managed product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user683259 - PeerSpot reviewer
Sales at a tech services company with 11-50 employees
Consultant
Operational efficiency is definitely one of the biggest benefits.

How has it helped my organization?

Operational efficiency is definitely one of the biggest benefits. A lot of times, when you write a TCO and ROI, one of the biggest things is administration. So they could get rid of all those man hours worrying about babysitting their SAN and their servers, and the network, etc. Take those hours and put them back into real value for the business working on issues with the applications; not the SAN and the infrastructure.

What is most valuable?

It's ease of use and it's simplicity within the infrastructure. For a lot of our customers hyper-converge is not a one size fits all. But for a lot of workloads and for a lot of applications it does work very well and it's an extremely simple solution; very viable.

What needs improvement?

I would like to see a single PROC option for things like Robo beause we have a lot of customers that just don't need dual CPU's in some of these locations. That's what drives up the cost a lot of the time. I would also like to see smaller core counts, as well. A lot of the core counts are just unbelievable. They are way under utilized over way too many cores.

What do I think about the stability of the solution?

Stability is good. It's rock solid. If you size them properly, you shouldn't really ever run into issues. We have only run into one workload so far out of all of our customers that doesn't fit correctly with the solution. It was essentially a batch process job that just would require a completely separate SAN and server environment.

What do I think about the scalability of the solution?

Scalability so far has been pretty good. We haven't really had customers that have had a scale beyond an extreme amount of nodes; eight, nine, ten nodes. It's been rock solid.

How are customer service and technical support?

We haven’t used technical support because we still go through SimpliVity for support even though HPE bought the company. It is still a separate support structure. They could work on support a little bit, but that's just HPE going through the growing pains.

Which solution did I use previously and why did I switch?

We did not have a previous solution. As far as hyper converge goes, that was the first one we started selling. We've sold vSAN, as well, and the same with Nutanix. But SimpliVity is kind of the horse for picking a ride now.

I want stability when picking a vendor. Look at a company like Simplivity. They were a great company, but poorly managed as far as money goes and luckily HPE was able to swoop them up and that’s better than a lot of the other companies that could have bought them.

How was the initial setup?

Setup is pretty straightforward. Everyone tries to say how simple their solutions are to set. Everything is plug-and-play and while they are, there are still little things that you need to know and understand, especially when it comes to the network. It's very easy solution. As a sales guy, I've installed them.

Which other solutions did I evaluate?

As a reseller, we like to give our customers a lot of options and we're not gonna sit here and say we only sell one product cause that would never be the way to do it. But HPE is a very strong company to partner with as far as total portfolio and solutions set goes.

What other advice do I have?

Do it. Try it. PLC it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Solutions Architect at a tech services company with 51-200 employees
Real User
Single management of the complete stack, fast creation of VM systems, and very good support
Pros and Cons
  • "Our clients are very comfortable with the single management of the complete stack. The creation of VM systems is also very fast."
  • "Its price can be improved. Customers always look for better prices. It is more expensive as compared to other products available in the market."

What is our primary use case?

I am not an end-user. I am a Solutions Architect, and I design solutions based on SimpliVity. Our F&B clients use it in their companies.

What is most valuable?

Our clients are very comfortable with the single management of the complete stack. The creation of VM systems is also very fast.

What needs improvement?

Its price can be improved. Customers always look for better prices. It is more expensive as compared to other products available in the market.

What do I think about the stability of the solution?

It is stable.

How are customer service and technical support?

Technical support is very good for HPE. As compared to other vendors, HPE provides better support for all products, not only for hyper-converged solutions.

90% of our business constitutes HPE solutions. Customers who have a certain set of protocols from their other sub-regions or head offices go with other vendors. We don't have any choice on that.

How was the initial setup?

Its initial setup is a little bit tricky. The actual setup itself takes less time, but it is the planning that takes more time. As HPE claims, an organization can reduce the time drastically and set it up within 30 minutes, but that is a theoretical duration. Practically, it takes longer.

What's my experience with pricing, setup cost, and licensing?

Customers always complain that SimpliVity is a little bit higher in price point as compared to other solutions available in the market.

What other advice do I have?

If an organization's IT team does a complete planned implementation, then that process will be very easy and very quick. If you plan properly before implementing it, you would feel the value of the product. If there is something wrong with the planning, then definitely your expectations from the product would not be met. In my opinion, most of the time, organizations invest in solutions, but they don't invest in the proper resources and implementation. It would be good if people can use HPE's expertise so that they have a greater experience when they invest in these solutions, and they are able to see the value of the solutions implemented by the experts.

I would rate HPE SimpliVity an eight out of 10. I would like to see improvements in terms of the setup and the price. No customer will have 100% satisfaction, but we can raise the bar of satisfaction when we overcome these hiccups.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
head of presales at a tech services company with 11-50 employees
Real User
Stable and easy to deploy with good technical support
Pros and Cons
  • "The solution is very stable."
  • "The backup and recovery process needs to be faster. Right now, it's a bit slow."

What is our primary use case?

We primarily use the solution for the virtualization and the hyper-converged solutions in the software backup and recovery as well as the high data reduction rate.

What is most valuable?

The solution is very stable.

The installation is easy and the deployment is quick.

The configuration is pretty easy. It's a pretty out-of-the-box solution and comes mostly pre-configured for you.

What needs improvement?

The solution needs to improve the high data availability.

The backup and recovery process needs to be faster. Right now, it's a bit slow.

There needs to be more customization capabilities available for customers. That's lacking and clients would really like it if they could better customize the product to better fit their needs.

For how long have I used the solution?

While the company has worked with the solution for about two years at this point, I'm a newer member of the team and don't have quite the same level of experience.

What do I think about the stability of the solution?

Our organization has found that the stability of the product is quite good. It's reliable. There aren't bugs or glitches. It doesn't crash or freeze. It's been good.

What do I think about the scalability of the solution?

We have about five different customers who are utilizing the solution currently.

How are customer service and technical support?

The technical support is quite good. We're satisfied with the level of service provided. They are knowledgeable and responsive.

How was the initial setup?

The installation was very straightforward. We didn't find it overly complex. We didn't run into any difficulties in the implementation process.

The deployment was fast and only took about two or three days or so.

What about the implementation team?

We're a solutions integrator and therefore we are able to implement the solution ourselves. We don't need the assistance of consultants. 

What's my experience with pricing, setup cost, and licensing?

There are licensing costs involved as virtualization comes pre-packaged in the solution.

What other advice do I have?

Our organization is using the latest version of the solution.

We're both integrators and implementors. 

I would recommend the solution to other organizations. It's so far worked well for us and our clients.

Overall, I would rate the product at a nine on a scale from one to ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Co-Founder at BIGBOOM ASIA CO.,LTD.
Real User
Easy to scale and setup, with excellent support, but the price could be improved
Pros and Cons
  • "The most valuable feature is high availability."
  • "I think that they should have their own hyper-converged system."

What is our primary use case?

We are using this solution for a VDI system.

How has it helped my organization?

HPE SimpliVity can improve our DR solution.

I would recommend this for the Hospitality industry because of the data recovery. I think that HPE SimpliVity is the answer.

What is most valuable?

The most valuable feature is high availability.

What needs improvement?

We haven't really explored all areas of this solution we are still in the POC phase.

Pricing and monitoring could be improved.

I think that they should have their own hyper-converged system.

For how long have I used the solution?

I started using HPE SimpliVity approximately two months ago.

What do I think about the stability of the solution?

It's a stable solution. We have not had any issues with stability.

What do I think about the scalability of the solution?

This solution is scalable. You can add additional nodes at any time. It's easier to scale than Cisco Hyperflex and better than Nutanix.

How are customer service and technical support?

Technical support is excellent.

Which solution did I use previously and why did I switch?

Previously, we did not use another solution.

SimpliVity is the first HCI that we have implemented in this company. We have learned and gained more experience in this area.

How was the initial setup?

The initial setup was simple. It took one week to deploy.

What about the implementation team?

We did not deploy this solution ourselves, we used a system provider.

What's my experience with pricing, setup cost, and licensing?

The hardware is expensive. For the same price, Cisco can provide more hardware specifications for us.

The hardware costs are more of an issue than the licensing costs.

Which other solutions did I evaluate?

We also evaluated Nutanix.

Nutanix is quite expensive. It's at least two times more expensive than SimpliVity.

What other advice do I have?

This is a product that I would recommend to others who are interested in using it.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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