Previously we'd have a set of health and safety analysts who would be the key focal points for doing work to understand health and safety risks; so a very small number of people. But, of course, health and safety is a challenge for everybody, and through WEX and through our Watson HSEQ solution, we've managed to get engagement across at least one-third of our workforce, so over 1,300 people; also, a 25% reduction in health and safety incidents.

It hasn't yet, it's still under PoC. What I can say is that, of all the directors and senior managers, senior directors, and SVPs that have seen the MVP, they've been quite surprised and very positive about what it's been able to produce.

Implementing the solution really helped with manual labor, it takes care of a lot of FT work. For example, you could have 30 or 40 physical inspectors doing fraud detection, versus using this to get there, to take care of it.

If a human would do this kind of job, we would need some 200 people working all day to read and interpret the papers. This is why we chose Watson to do the job for us.

So it's the time to read and interpret and classify all the articles.

The new feature of the application is voice commands, and last week the bank began marketing to educate, to talk to people about voice commands in the app; that it is a new feature in the bank's apps.

We're still in the exploratory stages. We're a business partner for IBM's customers, so we're wrapping our hands around it to be able to explain it and show the value to customers. We haven't been able to really take this to market much with customers yet, but we're hoping to.

It's been good, it's helped further the relationship with IBM. We're also discussing feature integration points for Watson on the GitHub platform.

Some of our customers benefit from improved experience with their customers, and others among our customers are using it to analyze data and data entities.

More productive, we are able to move employees to other productive to work.