Infor LN Reviews

A manufacturing company has different processes. The tool helps to combine these different processes.

I like the tool’s multisite functionality.

The tool is expensive. It needs to refine its planning details.

I have worked with Infor LN since 2019.

The tool is very scalable. We have 15 customers for the solution.

Infor’s technical support is good. The tickets that we raised had been addressed very well. Our customers prefer L1, L2, and L3 support.

The solution’s setup is straightforward. The entire deployment process will take around nine months to complete. We follow project management methodology and implementation methodology while deploying the solution.

The tool’s AMC and support are given on a yearly basis. You need to make monthly payments for support.

I would rate the solution an eight out of ten. You need six consultants and two technical consultants to maintain the solution.

Infor LN is an ERP which we are using. It covers all logistics and finance transactions.

The solution has helped a lot in the sense of consolidation and in providing us with real-time information.

The solution is in proper ERP. It covers all of our requirements and is an integrator solution. That's why we like working with it.

The product is fairly stable.

It's not too hard to handle the initial setup.

The pricing is very reasonable.

The user interface needs to be improved. Right now, it's not ideal in terms of the design. The interface is not elegant on multiple products, such as enterprise assessment, supply chain solutions, and HR information.

The support on offer is lacking. They really need to be better at helping their clients.

I've been basically using the solution since 1999. It's been about two decades. I've been working on it for quite a while.

The solution is quite stable. We don't really deal with bugs or glitches. It doesn't crash or freeze. It's been good overall. We find it pretty reliable. 

The product is scalable. That said, there are certain components created for India Localization, which are sort of specific to India related aspects, those need a little scalability. Indian laws are also very dynamic, so it may be hard to keep up with the registered changes.

We've been using this solution for a very, very long time and we do plan to continue to use it going forward.

We have not been satisfied with technical support at all.

We deal with them a lot and often call them on a weekly basis. They aren't helpful. We're very disappointed.

The installation was very straightforward. It was not complex at all. A company shouldn't have issues with the implementation process.

It's a quite stable product, however, there will be editing problems for the setup and all that. Those issues are normal with any ERP implementation. If a user follows the guidelines from the company and sets up the procedures well, they should be fine. If you can limit the customization, or have no customization, it will mean that you won't need a large amount of time for the full deployment.

The solution is quite competitively priced. If you compare it to SAP, for example, it is quite reasonable.

We are just a customer and end-user. We don't have a relationship with the company.

We were using Baan SQL, which later became Infor LN. We've been using the solution for a very long time.

On a scale from one to ten, I would rate this product at a seven. It's okay. Mostly we are happy with it. However, the interface and technical support are two areas where improvements can be made.

While the latest version is 10.8, our company is using 10.5U.

We use the solution for freight mode, sales and distribution, mostly in the warehouse, production department, finance, transportation and procurement. 

When it comes to customization, the solution allows us to develop our own functionality in the system so that we do not have to worry about third-party applications. Infor is now coming out with the API. 

As such, we can handle things both from mobile and other devices. 

We like the recent customization features that Infor is providing, such as extensibility, which do not impact on version upgrades. This is the solution's best feature. 

Infor is not very much into the market as of yet, which means that its products are not public to date and this precludes students' ability to learn about the Infor products on their own. This translates into a shortage of resources and available information on the internet concerning Infor products and it contrasts with the SAP, which does have training schools and manuals that are open to the public. 

Only people who undergo training from the companies can learn about Infor products. There are not many people with whom I can confer in the event of an issue arising. The Infor community is not very big and only makes available a single platform. That's it.

There are many features that I would like to see included in future releases. One would concern a good casual integration. We are currently working on three or four things, the first one involving integration. This should be better. They have come up with the factory track. 

I believe that within a few months or years they will come up with zero-time maintenance, something they are currently working on. An example would involve the cloud, on which they currently do maintenance on their own around once per month. When it came to our system, it took them six or twelve hours. The maintenance time needs to be faster. 

I have been using Infor LN for the past four or five years, since 2016. 

Stability is quite good. 

On-cloud scalability is very good and the scalability of the servers increases commensurate with the load. 

Whether or not we will choose to increase the usage will depend on whether or not the organization grows in size, in which case we would. 

Infor is not very much into the market as of yet, which means that its products are not yet public and this precludes students learning about the Infor products on their own. This translates into a shortage of resources and information which is available on the internet about Infor products and contrasts with the SAP, which does have training schools and manuals that are open to the public.

For the moment, we resolve issues exclusively within our organization. However, should an issue arise we make reference to a consulting organization, something we have found to be helpful. 

I have only been with my organization for five years, so I cannot comment on whether it utilized another solution prior to Infor LN. 

As with any new product we acquire, we must first configure it before making use of it. 

The length of deployment will depend on one's organization. If it contains thousands of users who are employing the solution, then deployment will take around a year. 

The length will vary with the complexity of one's organization. There is a need to do gap analysis and customize the solution for the relevant department. 

The use of an integrator, reseller or consultant for the deployment will be dependent. In our current project, we are creating from on-premises to cloud deployment for Infor only. 

In respect of the deployment and maintenance, every location has its own ERP team at the moment. For example, there is a key user and global team. I would estimate we are talking around eight or nine people. 

We have definitely seen a return on our investment with the product. 

The price of the solution can vary. I would say that it is based on the number of users making use of the software, although I cannot state how this would relate to the prime or management side. There is also available the complete yearly subscription. 

Additional costs would apply to the maintenance version upgrades. 

I work as an Infor customer in my current company. 

The solution is deployed on-premises, but we are planning to move our system to the cloud.

Across the board, there are around 2,500 users making use of the solution in our organization.

I would advise others to read the manual before using the solution and gain the proper experience. 

I rate Infor LN as a nine out of ten. 

Infor LN is a highly versatile software that meets diverse business needs. We use it in project management, finance, manufacturing planning (MRP one and MRP two), vendor management, and complex product management. Companies like ours with manufacturing capabilities electronics, find it useful as it covers the entire project/product lifecycle, from OEM entry to end-of-life management.

The most valuable feature is its ability to handle products with up to 2,500 components, making it valuable for streamlining complex business operations. Our company's problem was planning production while ensuring we had the resources we needed. We needed a flexible solution, and Infor LN was the perfect choice.

One area that could be improved in Omada Access Points is team communication. It is important because we use various collaboration systems like Outlook, Atlassian Jira, and Confluence. Integrating these systems more effectively would be great. A big system like Infor LN should have excellent tools for this, including better data linking and planning capabilities.

I have used Infor LN for six years.

Infor LN is extremely stable. I would give it a ten out of ten for stability.

I would give the scalability of the solution a ten out of ten. We have approximately 10,000 people using Infor LN.

I would give the easiness of the initial setup an eight out of ten. It is fairly straightforward.

My advice to people who are considering using Infor LN is to start by thoroughly listing and planning for all your needs in the next five years. Overall, I would rate the solution a ten out of ten.

We are using Infor LN for operations and in the supply chain, and in sales.

The best feature of this solution is it comes as a complete bundle. The solution has effective project, document, and application management. Additionally, the collaboration is fantastic, it is well integrated, and can be customized.

The interface can be difficult sometimes. I need to apply a bar code system, such as business intelligence and user interface tools. The user has to be a technician sometimes to use it.

I have been using Infor LN for approximately one year.

The solution is stable.

The solution is scalable, we can add users if we want to expand.

To expand the solution I call my account manager and he can communicate with the license operations from Infor LN. In approximately 20 hours the increase would be done.

We have 120 users using the solution.

The support is overall needs improvement.

We did not have any problems with the implementation.

The partner vendor is not very good. There is no one that can implement the solution here in the middle east, such as Egypt.

Infor LN is a free solution, and everything is included in the package, such as add-ons.

There is a maintenance fee of approximately 16%.

I have evaluated SAP.

When you are working in SAP you need to buy another application called CRM and Service Cloud. However, with Infor LN, their package is fully complete, you do not need to purchase other parts.

I would advise those companies that are outside the Middle East, to choose Infor LN. However, if the company is inside the Middle East, there are no partners that can implement Infor LN as a package. I would not recommend it.

I rate Infor LN a ten out of ten.

Our primary use case is the manufacturing module, finance module, procurement, sales module, and CRM module. They are using all functionality, all modules.

They have managed the customers' profits of the section, and also improved the manufacturing cost process. Procurement is very important for everybody. Stock management is valuable in Infor LN. Infor LN is a powerful tool, and our customers use all the functionalities well.

The most valuable features are manufacturing, and manufacturing costing modules. These are all powerful features of Infor LN.

I would like to see the CRM improved. I would also like to see a supply chain management feature.

I have been working with Infor LN for more than twenty years now.

The stability is excellent and there are no issues with performance.

There are no issues with the scalability you can work with a ten-person worker company or ten thousand.

The initial setup is complex on a scale of one to ten a six for complexity. It is a complex process like any other ERP solution. Normally, a normal size company project takes almost one year of project management time and implementation time.

We can deploy our Infor LN solution on-premise or cloud options. There are two cloud options, private cloud, and public cloud. You can select whatever you want. Of course, it depends on your budget. If you don't want to make an infrastructure investment, you can select the public cloud option or a private cloud option. But if you are a strong technical team inside in your company, you can implement and set up the solution on-premise.

The standard pricing is two thousand per year per user. There are no additional costs.

Infor LN has very good investments, as I know. They have a number of technical research and development teams. They have invested big money in the technical side. Therefore, Infor LN will be the leader in the market in this industry. I would rate Infor LN an eight on a scale of one to ten.

We're working with the industrial sector. We work with manufacturers and companies like that. They use this ERP for all the processes of the company. They use it in the financial department, and they use it in the production department. They try to use this ERP for all the processes in the company.

We are using the new cloud version. It is very different from the previous version because of the restrictions of the cloud. We knew the previous version of Infor LN very well. Our technical team feels more comfortable with this version, but we have to move on to and adapt the next version, which is a cloud version.

Our clients appreciate the financial part of the solution, which is usually very complex. The Spanish localization is also very good.

Our clients don't like the relationship with Infor, which is the manufacturer of the product. They don't like the commercial relations with the sales team and things like that. Information that comes from the company isn't helpful for Spanish customers. They don't bother about this market. Infor seems to think that this market is too small to support.

From a customers' perspective, Infor LN covers most of the processes in the company, but sometimes, they have to choose other tools because of the functionality or the cost of the Infor solution. It covers the core functions of the company—such as financial, operations, logistics, and so on—very well, but it doesn't cover some parts such as invoices, digitization, etc.

We are a partner of Infor, and it has been more than 20 years.

Our customers haven't had any stability-related problems.

We don't have many customers. Most of the customers that have grown have changed to SAP. I don't know if it is because of scalability or because big companies like to use the most known ERP brands.

I would advise choosing a good partner. This is the first rule. The tool is good, but you need to choose a good consultant.

I would rate it a seven out of 10.

Infor LN has strong sales, purchase, warehousing, and logistics order management. It provides a field service management software module and is excellent in finance.

It has large-scale quality modules like the CRM module, and almost everything is capable in Infor LN.

The freight management module is a bit complex and can be improved. It can be simplified to make processes and navigation less complicated.

I would also like to see some HR-related activities in the modules for this solution. For example, the HR payroll module is one where the wages and salary should get triggered based on the leave applications.

We have been using this solution for almost nine years. It is cloud-based and provided on-premises.

We are using version 10.7, which applies to countries around the globe.

It is a straightforward and stable product.  

It is a scalable solution that handles multi-company and multi-site environments.

There is no staff required. Only minimum administration is needed, so the production company manages everything. However, we will need a cloud admin when we want to give control access.

I rate the technical support a three and a half out of five. Infor LN has a support portal, so if our customer encounters a bug or issue, it will log a case in the import portal. Then, based on the duration and SLS, it is assigned, and technical support gives us their recommendation and solution. If they can't solve the issue over email, they set up a Webex call, take control of our system, and debug the problem.

The initial setup was straightforward and not complex. However, the training is not straightforward, so a non-specialist will need training before using it.

I believe the licensing cost is approximately US $1,500 per user per annum. But I'm not entirely sure as I am not from the sales department.

I rate this product a nine out of ten. Infor LN is very good at manufacturing modules for manufacturing industries. It is easy to implement and won't take more than three to four months to implement an out-of-the-box solution for a mid-scale sector.

Also, with Infor LN, everything comes in a bundle with no additional costs. There are a few business analytics features such as Infor Birst and another application called Infor Factory Track for inbound and outbound activities automation.

A few cloud suites are a part of the bundle, but it is an add-on feature for others. There are also other add-ons like the HR and CRM modules. For example, if the existing CRM module does not satisfy your business needs, you can have another module and integrate it. However, if you want an additional reporting or analytics tool, it is a licensed product with a cost.