Loom Systems Valuable Features

MathewMerrison
Technical Program Manager at a retailer with 10,001+ employees
The fact that it's a development platform is in itself a valuable feature. You can develop your own apps quite simply within it, and they can be configured very simply. I've only done a basic administrator course on it but I can configure it fairly easily for service desk, second line, third line incidents and request changes. When you start getting into things like change problems, configuration management, it becomes more technical and that's more difficult but it's relatively simple to configure. View full review »
reviewer1143600
Project Manager at a software R&D company with 5,001-10,000 employees
We implement the systems, so I tend to use it around what's known as the SDLC. The features, overall, are good. View full review »
Sandra Stander
Senior Program Manager at Alexander Forbes
The RFS portion of the solution is the product's most valuable feature. View full review »
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