Meraki Dashboard Reviews

I'm a consultant. When a customer moves buildings, I help them understand what they're going to need for the new building. We put them in touch with all the right companies that can help put that together.

This solution is usually deployed in the cloud.

Meraki provides the most features. It's helpful to be able to see that your network is online. Something I love about Meraki is on all the Meraki switches in the dashboard, you can see what their current data transfer rates are, and you can run cable tests from it. We've used the cable test function numerous times. It's fantastic.

One of the things we love about Meraki is that we work a lot with audio visual systems for new buildings. We find that Meraki has all the features you need to be able to enable complex network protocols for AV equipment. We deal with a streaming product over IP, and Meraki is fantastic at that. With wireless presentation, you can set Bonjour and mDNS replication really easily on your wireless network and have it traverse different VLANs and different wireless servers. It's fabulous, but you have to know how to do it.

It's a very complex system. Customers have told me that sometimes there are lots of advanced features that are available and that you can change in the dashboard, but sometimes it's very hard to know what they are. It would be very helpful if next to a lot of the settings, they had a button you could click on, and it would explain what that setting actually does and how it affects your network.

Particularly when you're in the dashboard and particularly when you're looking at wireless networks, they have so many advanced options and they're hard to understand. A lot of people don't know what beacon intervalling is or even basic things like channels. 

Meraki has good documentation on their website, but if it was better linked with the dashboard, it would make it a lot simpler. Small businesses that we deal with use Ubiquiti. In their dashboard, next to every setting you can see what that setting does, which is really helpful. DrayTek is like that as well.

We always employ a third party who knows the system inside and out. If you apply it yourself, it would take you forever. From my perspective, that would be the number one thing I would want to see improved as a high-level person, because it would save us a lot of money if we didn't have to employ a third party.

I have been using this solution since before it was purchased by Cisco.

I would give technical support an 8 out of 10. It's very good. We're very lucky. There are a couple of people who are based in Australia who are part of Meraki support, and they're easy to get a hold of and very helpful.

The reason I would mark them down by two points is that sometimes the system is a little bit automated, so it's hard to get to the person you want to talk to. They probably need more support staff, like with most companies. The response time can be a little bit slow sometimes.

Initial setup is very complex.

Every time we've deployed it, we've had to employ third parties to do it for us.

My view is that it's expensive, but it's the best.

I would rate this solution 9 out of 10.

Every time we've deployed it, it's fantastic. It works great. You just have to understand that it's complex, but all systems are complex. Palo Alto is complex, Arista is complex, Extreme Networks is complex.

I would never recommend Meraki to someone who only has 100 users. They would need to have 300 users. For a small number of users, it's expensive, it's complex, and you really need to be able to afford to pay someone who knows how to use it. If you have 300 users, you can have a full-time network engineer.

If you want the best and you have the money, then get it.

I'm doing everything with this solution. I'm renting some access and using it for my enterprise. I'm doing the insights. I'm doing the API integration with the NordLayer. I can work from home with it as well. 

For the most part, it's perfect. The features are all great.

The initial setup is very good.

It's a scalable solution.

The solution is stable. 

It is a little bit expensive. 

Maybe sometimes they just need to add some more integration to not be a hundred percent Cisco. For example, with Cisco Umbrella, if they could integrate, let's say, Palo Alto or some other third-party devices on the API, not on the VPN channel, that would be great.

Some features could be added. 

I've used the solution for around two years.

The solution is very stable and reliable. There are no bugs. Its performance is good. 

I've found the solution to be scalable. 

The number of users vary. 

For my company, I'm providing consultancy. That's around ten people. However, for other companies where we provide the consultant, there's sometimes 2,000, or 5,000 people. I cannot distinguish between my business as a small enterprise doing that consultancy or in general our clients. It's hard to give exact user numbers.

I didn't face any real problems that would require support. Maybe some other people might if they are doing things on their own side.

Sometimes, with the old way of Meraki VPN connection, it did not work on Windows. However, I asked somebody to follow up with customer support or with technical support and we worked out the issue.

I'm using the Cisco Meraki right now for my own business. In my company, we are using FortiGate. 

The setup is easy. It's not complex. It could be more friendly. When we connect on the API, maybe we can add some more features. Other than that, it was great.

I don't have a huge environment, to be honest. If I have a big environment, I would automate that. I'm doing everything manually in a small environment, and it's straightforward and fast.

The amount of people you need to maintain the solution depends on the third party. Our monitoring or support will be two or three people. However, usually, maintenance is handled by a third party. We don't consider how many people; we do the fees, and they will do their job.

I handle the initial setup in-house. I did not need the assistance of other outside individuals such as consultants or integrators. 

Of course, the last time I deployed around 1200 sites and I used a third party.

While we haven't seen any ROI just yet, we expect to see an ROI in three to four years. 

It is a pretty expensive solution. I'd rate it four out of five in terms of how expensive it is, with five being the most expensive. 

There is just the licensing fee and the integration. If I do it with the Cisco Umbrella, since I'm forced to use the Umbrella to get the full features, I'm limited with the Umbrella. That said, I don't want, as an example, a SaaS solution. If I do it with NordVPN or any other SaaS solution, I have to pay there, and I do a VPN connection which is not the right solution for me in 2022. 

We're a customer and an end-user.

We are using the latest version of the solution. However, I don't know the exact version number. 

I'd advise users that the solution can be expensive, and they need to brace for that.

I'd rate the solution seven out of ten.

We use Meraki Dashboard for troubleshooting and configuring networks, statistics, reporting, and monitoring security threats. Our clients' networks depend on it daily, and it's part of our core business model.

We can remotely monitor clients' networks through Meraki Dashboard, dramatically reducing the on-site visits required. Meraki Dashboard has cut down on personnel costs because it requires fewer people to support. 

It also helps us stay on top of potential problems, which keeps our clients happy. We get critical notifications ahead of time, so we know about the issues before our clients do.

The most critical feature of Meraki Dashboard is its scalability.

Meraki Dashboard is a mature product, so it doesn't have a lot of bugs or significant issues, but would love to have the ability to save configurations externally instead of storing them in the database. 

I've been using Meraki Dashboard for over four years.

Meraki Dashboard is stable. We rarely have significant crashes or downtime. The solution has gone down maybe once in four years.

Scalability is one of Meraki Dashboard's strongest features. We have thousands of users if we're counting the end-users on our clients' network, but we have hundreds of clients. 

The wait time to speak with a Meraki support engineer is always long, but they get the job done. I rate Meraki support eight out of 10. 

Positive

We never based our business on other cloud solutions of that level. We use other products, but I hated the HP solution. There were so many glitches. Unfortunately, we have to deal with it from time to time because of existing clients, but that's not what I would recommend to anybody.

I rate Meraki Dashboard eight out of 10 for ease of deployment. It's straightforward to deploy Meraki Dashboard at a new site because you can use a template, and it's easy for me, in particular, because I have been using the solution for a long time. 

With a template, it usually takes no longer than 10 minutes if you have all the network equipment ready to go. A full setup from scratch takes about two days. Usually, a single person can set it up but it depends on the number of clients we have. If we have more clients, we might need additional staff to manage and maintain the solution. 

We do the deployment ourselves.

I rate Meraki Dashboard six out of 10 for affordability. The cost depends on the amount of equipment at each site, including switches, access points, firewalls, etc. Meraki's licensing model is per unit per year. At a minimum, it's around $500 for the smallest networks.

I rate Meraki Dashboard nine out of 10. It's one of the best products on the market, but there's always room for improvement. More convenient licensing and faster technical support would probably bring it up to a perfect 10. 

If you plan to implement Meraki Dashboard, I recommend first creating a structure that you can replicate. It's much easier to support that way because there's already an internal structure. If you have consistency in naming devices, ports, etc., it will help you search data to identify ports and troubleshoot.

My professional role is to perform demonstrations and similar tasks in order to demonstrate the to our consumers the product.

We use Meraki Dashboard to monitor some features or configurations and similar things.

The most valuable features of this solution are the map, the port's activities, the statistics, as well as the logs and reports. 

The ability to view the entire project stack, including the camera, features, and routers, which I believe are the most important or relevant components.

Just my password, but that's because I forget it from time to time, but the recovery process is far too simple.

I would like to receive decent notification alerts regarding the license's expiry. Or any help on correcting or optimizing licenses, because in certain circumstances you can add a license but it's the wrong licensing. However, the Dashboard adds the license in some way, and you do not utilize it. You can simply extend the license's expiration date.

I have been working with Meraki Dashboard for approximately three years.

I am a current user and use this solution once a week.

We have 50 users in our organization.

Technical support is good. I would rate the technical support a four out of five.

I believe the initial setup is easy. It is not complex.

Licensing fees are paid on a yearly basis.

It's a standard licensing fee.

It's a straightforward solution. Not at all complex.

I would rate Meraki Dashboard an eight out of ten.

The primary use case is for monitoring switches and Azure networks, but the dashboard is very new from my perspective.

The most valuable feature is knowing the wireless and switch are healthy. There is the monitoring feature and we can see someone using most of the bandwidth.

Monitoring overload is an area that can be improved. I would like to see an alert event feature that monitors what users are downloading and how to block some applications.

I have been using Meraki Dashboard for the past year.

Meraki Dashboard is very stable.

Meraki Dashboard is scalable.

The initial setup is very useful and easy.  It is very simple like the manager.

I would rate Meraki Dashboard an eight out of ten.

I use Meraki Dashboard for teachers' inventory, configuration, troubleshooting, reports, and management.

The most valuable features are that it's easy to use and technically very complete. I can configure, do advanced troubleshooting in the dashboard, and reboot access points remotely.

More integration would be an improvement - for example, I can manage the Cisco Meraki access point but not the Cisco access point.

I've been using this solution for almost ten years.

Meraki Dashboard's stability is very good.

Meraki Dashboard is very scalable.

Meraki's technical support is very good.

Positive

I previously used Motorola and Aerohive. We switched from Aerohive because it was hard to work, confusing, and not user-friendly.

The initial setup was hard work because we had to implement more than 1000 access points in more than 70 independent networks. However, with the implementations done, I can now implement a new network in around ten minutes.

The first implementation was done using a partner.

The price could be lower because the license for access points is expensive. We pay almost $5000 for a three-year contract with Dashboard included.

We evaluated Fortinet.

I would rate Meraki Dashboard ten out of ten.

The tool's main use case for our logistics company is to manage our global network infrastructure. Employees can connect from any part of the world.

We greatly utilize the network because we can plug it into the DNS, VPN, or equipment. It's very good. Meraki Dashboard enhances wireless network management. We appreciate its flexibility, as it allows for easy suite configuration. We can handle everything on there when there's a policy or any other requirement.

The tool's real-time monitoring capabilities are good. My experience with the mobile application management features of the Meraki Dashboard has been positive. Recently, a customer raised concerns about excessive bandwidth consumption in their network due to equipment connected to the Meraki dashboard. We quickly identified a new MAC address consuming bandwidth by enabling monitoring within the Meraki dashboard. Within minutes, we could pinpoint the issue and take necessary actions, such as limiting bandwidth or blocking the IP or MAC address from the network.

The tool needs to incorporate more integration platforms. Integrating technical support features directly into the dashboard would be highly beneficial. This would allow technicians to troubleshoot issues more efficiently. 

I have been using the product for seven years. 

I rate the tool's stability a ten out of ten. 

I rate the solution's scalability a ten out of ten. 

The tool's deployment is not complex. The deployment process involved assessing the requirements, obtaining necessary permissions for network access, and proceeding with the installation and configuration.

Meraki Dashboard's pricing is reasonable. It is sold yearly, typically for one, three, or five years. I rate its pricing a five out of ten. 

I rate the overall product a ten out of ten. I recommend considering Meraki Dashboard as it offers high security, stability, flexibility, and reasonable pricing.

We use most of the features, even the filtering, and layer three level filtering, and we are pulling to the wireless. Our whole network is wireless. The notification feature for detection is very good.

When users are trying to roam from one location to another location, geographical tracking would be helpful. When the administrator can arrange a locking feature it will be handy for others from a security perspective. I would like to see more communication, integration, and visibility.

I have been working with Meraki Dashboard for around five years now.

It is very stable and we have been using it for five years. We are not a twenty-four-seven operation but in that context, we have not had any downtime. 

The scalability is of a high level and is flexible.

The setup is not complex. The Meraki Dashboard has more competitive pricing because almost everybody has a Cisco dealer. They can play around with the margins.

We compared Meraki Dashboard with Aruba and both products are good.

I would rate Meraki Dashboard an eight out of ten.