Meraki MS Switches Reviews

Our primary use case of this solution is for connecting desktops to LAN.

I like the feature that allows us to copy conditions from one port to another.

I would like to see some automation and better integration with the editing tool.

The solution has been very stable so far.

For our current state, the solution has good scalability. We have around 400 users in our company. We use five people for maintenance. We don't have immediate plans to increase our usage, but perhaps after four or five years. 

The technical support is a good four out of five. Sometimes it takes some time for them to respond. Perhaps because of a backlog. But they always deal with the issues. 

The initial setup was straightforward and the entire process took maybe four or five hours. We did it ourselves.

We pay an annual subscription fee.

My advice to others would be to try the solution. Most of the features are cloud-based so it's easy to manage it from anywhere - even from your mobile. I rate the solution an eight out of ten. There are still some developments that need to be done. It's not perfect. But from a personal perspective, I can say that they are a good eight. Additional features that I would like to see included in the next release of this solution, is if they could create different teams for different standards, some API integration solutions, and other different applications. It could be easier to use and easier to implement. Perhaps they can also add automation.

We primarily use the solution to connect access points.

We are Cisco partners, so we are using this product in order to provide services to our customers. As a Cisco partner, we get support from Cisco and that's why we are using and selling this product.

The solution is easy to configure and to deploy.

The interface is great. It's easy to understand for the customer.

The solution doesn't offer anything different from any other solution. It's not a unique product.

Sometimes there's a problem with the pricing model they use. They should work to fix this.

The solution is stable.

We primarily use the solution for small and medium customers, so we don't deal so much with scalability. For our purposes, a couple of switches are enough, in most cases.

We've never had to contact Cisco's technical support.

We didn't previously use a different solution.

The initial setup was straightforward. Deployment takes a few days. For us, it took five days. It's more internal processes than the complexity of this solution that makes it take the amount of time it does.

We use the on-premises deployment model for small and medium-sized businesses.

In terms of advice to others, I'd suggest they push very hard for a discount. Other solutions are working really well, so discussion about discounts in relation to approaching customer-based projects is a good idea.

I'd rate it seven out of ten. I'd rate it higher, but the pricing isn't great. From a technical perspective, however, it meets all my needs.

The primary goal is to assist the customer, and in some cases, it may be necessary to recommend Meraki when they have limited assistance or staff available to manage the infrastructure effectively.

It offers a compelling solution due to its cloud management capabilities and strong security features. In specific sectors like healthcare and hospitality, reliability is paramount, and customers demand reputable brands with a long track record in security and support.

One key challenge often encountered is the perception that strategic products like Cisco and Meraki tend to be more expensive than alternatives like Aruba. It might be perceived as more of a niche product, partly due to its name, as it's still not entirely recognized by the market. 

We have been working with it for ten years.

The support provided is truly impressive. They are offering excellent assistance and a product lineup that stands up to the big brand names.

Positive

The initial installation was easy, and the support team was readily available.

The suitability of Meraki switches depends on the specific needs of customers, especially in industries like hospitality and healthcare where multiple units are involved. It requires a bit more effort to familiarize customers with its offerings. Overall, I would rate it eight out of ten.

This solution is suited for the cookie factory just around the corner and up to including multinational organizations with locations spanning around the globe.

The solution is a switch and many of them do the same operations, it connects devices together.

In this solution, you are lacking a feature that Cisco Classic has that allows you to save your configuration with a serial cable.

In some deployments, I would like stacking to act like RAID 1 but not if you are updating the firmware of one switch in a stack. Stacking and switches with Meraki, they need to improve on this. I had a different experience with Extreme Networks which behave completely different.

I have been using the solution for approximately three years.

I have found the solution to be stable.

The solution is plug and play. If you want to upgrade, all you do is plug it in and it works.

In my experience, they sometimes reply with a proper answer and others they reply with, "You can always file the I wish button request" I am confused why an organization would push automatically scheduled release candidate firmware. They tend to be too pushy. After this, I have to look at every customer individually and cancel those updates, which does not make sense to me.

I have used Extreme Networks and Cisco products in the past, some of the features are better than this solution in Extreme Networks and Cisco's licenses will not expire like they do in this solution.

The setup was as easy as a setup can be, we had no issues.

The licensing element is not favourite with Meraki. My opinion is if you buy something, it should be yours, and not if the license expires, the lights go out, or you might not be able to manage it anymore. The licensing is purchased on a one, three, five, and seven year basis.

Switches are switches, they do what they say they do on the box. I do recommend this solution If you are looking for something easy, and do not mind having to renew your license or else you will not be able to manage it anymore. Then this solution could be a good fit. Cisco Classic 2900 Series and the likes, they just keep on going. Unless you really need support, that is extra, but at least functionality will not expire with the license.

I rate Meraki MS Switches an eight out of ten.

We use these switches in our medium-sized branch offices.

We use these switches for cloud connections that can be managed from anywhere. It's being used as a remote office from the medium branch office to deploy these switches.

Without any malware intervention, it will automatically provide you with notifications for the hardware updates from the dashboard.

You can connect from the dashboard itself. It is very easy to operate.

The pricing could be cheaper.

There should be a focus on the emerging markets to offer better pricing. In India, they are offering it at better pricing for the emerging markets.

We have been using Meraki MS Switches for more than four years.

We have it on-premises but we don't have support because it's only offered on the cloud.

It's on-premises but it's controlled in the cloud only. It's a cloud-managed switch.

It's very stable and secure.

Technical support is good. We can get support in less than 15 minutes. 

If anything has gone bad, depending on the context, they can ship the standard device or the advanced version.

The initial setup is straightforward. It's very easy to install.

It takes less than ten minutes to configure it and test the switch.

You need one or two engineers to deploy and monitor. As it is cloud-based, it does not need to be maintained.

Meraki is a little bit expensive, but when you compare the pricing with others, Meraki is a good option. 

The price is based on the user, a dollar per seat. In India, it is that currency is always fluctuating. The need to go with the county version model.

I recommend this product because everything is in the cloud.

I would rate Meraki MS Switch a nine out of ten.

We are a system integrator and Meraki MS Switches are one of the network infrastructure products that we implement for our clients. My goal is to give the proper service and proper ideas. Our customers for this product include educational institutions, manufacturing plants, and banks.

The most valuable feature is cloud management. In particular, if you are required to manage the switch remotely then this is a good solution.

The SD-WAN features are very good.

I don't think that the cost is a problem, but sometimes the price requires convincing the customer of the value.

We have been working with Meraki Switches for the past 10 to 12 years.

Stability-wise, I have not had a bad experience in the past and none of my customers are complaining.

Scalability has not been a problem.

The Cisco technical support is good and we have had no problem at all. When we require help then they are excellent.

I work with and promote many different switches including the standard Cisco and Meraki products.

The initial setup is very easy to complete.

Overall, this is a good product and I am actively promoting it. 

I would rate this solution a nine out of ten.

Our primary use case for the solution is for switching and user connectivity. We deploy the solution on cloud.

The reporting could be improved and could be more granular.

We have been using the solution for approximately seven years.

The solution is stable.

The solution is scalable.

The initial setup is straightforward.

We evaluated Juniper.

I rate the solution an eight out of ten. It is suitable for small to medium business segments.

The primary use case is for local network connectivity for our customers.

The most valuable features are the cloud management, the monitoring, and the visibility available on the report's facts on the cloud controller.

The quote-building process is challenging and it needs to be simplified.

It is difficult to create a bill of materials and there should be a bundled solution. You still have to select different items from certain locations to build the solution. You can end up leaving out certain items that are needed unless you understand how everything works. Examples are the power supply and the power cable, which are not on the list by default. There should be a top-level part number that allows you to put all of the options that are available, rather than selecting each and every item separately and putting them together.

This solution is stable. I haven't had any issues.

This solution is scalable. It is easy to expand. 

Once the implementation is done and you have endpoints, then you can easily move configurations or copy from one site to another.

We have five to ten IT managers using this solution.

I am satisfied with the customer service and technical support.

The initial setup was straightforward.

This solution is deployed on-premises, but it is cloud-managed.

To implement this solution, I had the help of an integration company and I am not an end-user.

While I had assistance in the implementation, I didn't feel that I needed it.

This is a solution that can be considered for starting a small environment, to a large environment because it is easy to scale and it gives them the inbuilt visibility that comes with the solution.

There is also the ease of integration and migration from the unfinished to the defined environment.

I would rate this solution a nine out of ten.