Meraki MS Switches Reviews

Meraki MS Switches is the #6 ranked solution of our top Ethernet Switches tools. It's rated 4.0 out of 5 stars, and is most commonly compared to Aruba Switches - Meraki MS Switches vs Aruba Switches

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Darren-Sinden
Real User
Solutions Specialist - Enterprise Networking & SD-WAN at a tech services company with 201-500 employees
Oct 30 2019

What is most valuable?

The most valuable feature for us are the APIs. Development there has been very exciting and now we can actually drill down to client levels. What that means is that when I look at the portal I can drill down to the users that are logged on to the network and see what they are using the network for… more »

What needs improvement?

A complaint that I might have about the services is the compliance risk response. If I or our clients put too many devices on a network, threatening emails get triggered by Meraki saying that we are out of compliance. It can put unnecessary fear into the customer of the product that their services… more »

What other advice do I have?

My experience with Meraki goes back to the MS-1 series. That's when I first took the original Meraki training course and got the CMNA (Certified Meraki Networking Associate) certification. We got to play on the newest series of switches around at that time. Those have already gone past their… more »

Which other solutions did I evaluate?

As a reseller, evaluating options is somewhat built into the business structure. I deal with Meraki, Aruba, and Cisco around enterprise networking, security, voice, and wireless.
Sriman L
Real User
Senior Network Engineer at Nipun Net Solutions
Jul 12 2020

What is most valuable?

When it comes to troubleshooting, in the past we had to take the console and do configuration changes, and we had to be on location or have a VPN connection to access it. But with Meraki, there is the advantage that you have dashboard access via the internet and you can work on it from anywhere. With Meraki switches, there is virtual stacking. Let's say you have two branches where two different… more »

What needs improvement?

In terms of what could be improved, there's API. For example, we recently implemented Microsoft Azure. We have it integrated now into the dashboard for authentication. Dashboard authentication includes local users which we are creating in the dashboard itself. We integrated Azure with our local active directory. As the administrator in IT, I can log into the dashboard with my AD credentials only… more »

What other advice do I have?

I recommend Meraki MS Switches. If the user wants more flexibility in terms of configuration and manageability, I would definitely recommend implementing it. On a scale of one to ten I would rate Meraki MS Switches a nine.
Learn what your peers think about Meraki MS Switches. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
437,827 professionals have used our research since 2012.
Alexander Ernst
Real User
IT Manager at IMP Bautest AG
Oct 17 2019

What is most valuable?

What we like best is that the product makes configuration easy. We can configure a whole bunch of switches or ports at the same time. For example, if we select 200 ports and change some parameters… more »

What needs improvement?

One simple way to improve the product is to reconsider the price. They are more expensive than their competitors. You have to take into account that it is Meraki by Cisco and they know they are the… more »

What's my experience with pricing, setup cost, and licensing?

I know that Cisco is a bit more expensive than its competitors. I know that we bought a license for a three-year term and that you can get discounts based on the length of the term. However, I do not… more »

Which solution did I use previously and why did I switch?

Before we switched to Cisco Meraki, we were using Hewlett Packard Enterprise Switches. They are not cloud-managed and it's not a software-defined network solution. I don't know if we can compare these… more »

What other advice do I have?

My advice to other people who are looking into this solution is that if they need a fast, scalable and easy-to-manage solution, they can buy a Cisco Meraki product. They pay the price for the quality… more »

Which other solutions did I evaluate?

Actually, we did not consider other solutions when we decided to make the switch. I had read many things about Cisco Meraki and a lot of my colleges are using this solution. I went to visit some… more »
Real User
Technical Manager at a tech services company with 51-200 employees
Jun 26 2020

What is most valuable?

The switches, overall, are very good. The newest switches, in particular, are excellent. The initial setup is simple.

What needs improvement?

The problem that we saw with some customers is that it's very hard to train them to manage everything on the cloud, and some customers don't want this. The firewall is not very powerful. The other week, one of the switches only gave one… more »

What's my experience with pricing, setup cost, and licensing?

We typically sign contracts for years as opposed to yearly. One year might be a bit expensive, but if you choose a long-term contract, it's very good. The pricing is very good. It's quite competitive in the marketplace. There are others… more »

Which solution did I use previously and why did I switch?

We also use Aruba and HPE switches. We use a combination.

What other advice do I have?

We're an integrator. We tend to test things before we send them to our customers. We are a very small company, we are constantly looking for competitive pricing, as we don't have big budgets to throw around. The solution is very good. From… more »
PieterGrootendorst
Consultant
Technical Consultant at GMA
Oct 20 2019

What needs improvement?

Personally, I don't like the product because I don't like the idea of losing all functionality if your license for the cloud is not current and paid or if the cloud cannot be accessed. I wouldn't recommend these switches for most organizations because the cloud-based deployment is restrictive and… more »

What's my experience with pricing, setup cost, and licensing?

With the solution that we currently have, I think it costs about 1,200 pounds a year. They bill on a yearly basis. There are no licensing costs in addition to the standard yearly licensing fees, but of course, you have to buy the kit. It is the nature of this type of product to require that type of… more »

Which solution did I use previously and why did I switch?

We are currently using Meraki at some sites but we are also using NETGEAR. NETGEAR is our preferred switch kit. We normally would prefer not to use Meraki at all. We were forced to use it because a customer we took over already had the Meraki switches.

What other advice do I have?

It is very important that people considering this solution have or can implement a very reliable internet connection. The product needs this to access the cloud. On a scale from one to ten where one is the worst and ten is the best, I would rate this product as a six. It is just too limited to be… more »
Real User
Director of Institutional Technology at a non-tech company with 51-200 employees
Sep 21 2020

What is most valuable?

Having the Meraki GUI controlled elements meant that I could train my help desk guys without having to try and teach a command line.

How has it helped my organization?

The solution provides us with better statistics than we previously had. That's a great feature.

What needs improvement?

I'm an old CLI guy from Cisco so I've had to give up some of the granularity that I'm used to having. With Cisco I could narrow things down but now I'm stuck to exactly what Meraki gives me. I don't have any options. Previously I used to be… more »

Which solution did I use previously and why did I switch?

As mentioned, I previously worked with Cisco. I was at a Cisco shop before I got here and we had one person to do networking, and two guys that worked in the help desk so I helped out on the networking side. The main difference is that with… more »

What other advice do I have?

It's well worth the time and effort to get the solution going and use it in the future. I would rate this product a nine out of 10.
Matt Baldwin
Real User
President at Vertisys LLC
Aug 03 2020

What is most valuable?

Where they are in the market and the market segment with their cloud management is an impressive aspect of the solution that originally lead ut to the solution. The maturity with their cloud management is really great. The technical support is quite good. The initial setup is straightforward.

What needs improvement?

In terms of the switches, generally, we have some stability problems. There are general stability issues with them. It's been inconsistent for a couple of years. It's not really based on any firmware. Switches that are in production and running will stop responding. And so we have to reboot the switches.

What other advice do I have?

We are a Cisco partner. Our previous solutions were all Cisco-based, however, we were just using the traditional Cisco 2900 Series Switches. We still have a lot of those in production. As far as switches go, it's a good product. As long as it makes a good fit for the customer, the only advice is to not let the maturity of the product dictate the need to implement. There are a lot of solutions out… more »
Real User
Senior Systems Engineer at a tech services company with 201-500 employees
Sep 05 2020

What is most valuable?

The most valuable feature is the ability to segment my infrastructure between phones, security systems, and other tasks. The dashboard is very easy to use.

What needs improvement?

Better alerting capabilities are needed because they do not provide enough notification or detail about events. For example, it doesn't tell me if I have lost an access point, or I'm getting packet drops, or somebody is using excessive bandwidth because of a download they are doing. It is very hard… more »

What's my experience with pricing, setup cost, and licensing?

We paid for our switches outright, at a cost of between $15,000 USD and $18,000 USD.

What other advice do I have?

In summary, this is a good product except that the technical support and alerting need to be improved. As it is now with the alerting, I get messages from the firewall before I am alerted by the Meraki hardware. It makes it more difficult to troubleshoot. I would rate this solution an eight out of… more »
See 10 More Meraki MS Switches Reviews

What is Meraki MS Switches?

The Cisco Meraki MS brings the benefits of the cloud to networks of all sizes: simplified management, reduced complexity, network wide visibility and control, with lower operational cost for campus and branch deployments. Cisco Meraki access switching is available in both Layer 2 and powerful Layer 3 models. Mission-critical features like deep, Layer 7 application visibility, network topology, virtual stacking, QoS for business critical applications, 802.1X access control, and more are present in all models.
Also known as
MS220, MS320, MS420
Meraki MS Switches customers
Cisco Live Milan, Hyatt
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