OpenText Silk Test Other Advice

SrinivasPakala - PeerSpot reviewer
Director Consulting Expert at a computer software company with 10,001+ employees

The solution is a good solution, and, in certain cases, I would recommend it. However, it's not always necessary for certain organizations.

Silk Performer is very good. I don't have any complaints about Silk Performer. Before using any Silk product, however, it's a good idea to do a proof of concept.

I'd advise that, for the web applications, users maybe spend some time Googleing information about it. That way you'll see what it looks like and maybe begin to understand it a bit better. It's more or less straight forward and simple. However, if it's for a Windows application, definitely Silk Test is the best there is. 

I'd rate the solution eight out of ten.

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SB
Director of Engineering at a energy/utilities company with 51-200 employees

It is a fine product. It is just like any other tool. It is a powerful tool, and it needs commitment. Our way to get that on top of our workload was to find a short term contractor. If you've got the manpower to commit to being there to get it started, it will be just fine. There is no real big objection to Silk Test. We just needed some other help with the designs.

I would rate Silk Test a seven out of ten.

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MM
IT Service Delivery Manager Testing and RPA at a transportation company with 1,001-5,000 employees

I would definitely recommend implementing this solution but make sure to get the necessary authorization. Ask about the service assistant and check with the other users as well.

You have to make sure that you get all of the deliverables that have been maintained in the statement of work that has been described, otherwise, you might miss something and get into trouble. It's better to look at the agreement, see what the deliverables are and make sure that everything has been completed before they hand it over. Otherwise, it will be a really difficult problem to handle.

The features that are currently available are useful for everyone, but there are a lot of improvements that they need to do. The basic functionality to support artificial intelligence is there, but it can still be improved.

I would rate this solution an eight out of ten.

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Buyer's Guide
OpenText Silk Test
April 2024
Learn what your peers think about OpenText Silk Test. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
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SB
Manager QA at a tech vendor with 1,001-5,000 employees

The solution is user-friendly with respect to automation. A novice user can use this application with some basic training of a week or so. It doesn't take much more than that to learn and implement.

I rate the solution eight out of 10. 

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it_user371454 - PeerSpot reviewer
Sr. Program/Product Manager at a media company with 1,001-5,000 employees

Most of the time, when people are evaluating tool, they see how easy it is to record and play back the test case. However, if you really want to know the capability of the tool, we should look at what kind of levers it provides programmatically to help suite our requirements.

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CA
IT Programme Manager at a financial services firm with 10,001+ employees

We are not using the latest version of the solution. We are most likely using a version that is the version before the latest one.

If I were to rate the solution out of ten, I'd give it about a five. It's the new kid on the block. It still needs to improve a lot.

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RA
Director at Traydaht ltd

The product is very good and I would recommend it. You should make sure that it works with the technology you're testing. Some technologies have very particular functionality and methods of delivering that functionality. You have to make sure that it's compatible otherwise you will always be trying to work around it. 

The Silk Test community of users is quite small. You need to find people who are experienced with Silk Test or take QFT or UFT users and cross-train them. They're not a huge community of users. You have to be careful about who you put on the products and make sure they are well versed in the product you use. Once you know how to use it, it's great but there is a bit of a learning curve. 

I would rate it a seven out of ten. I give it this rating because it does not have a big community of users and because it takes a while to understand it. In order to get the full benefits, you have to be a good scripter or coder. It's not for the fainthearted but once you get it, it's great. 

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Arno Krause - PeerSpot reviewer
Solutions Architect at MTN

Overall it is a good tool to use. We just need to get somebody in our company that can use it to its fullest extent and uses it in a piecemeal fashion. In the next release, I would like to see easy integration into other tools like Tosca and ALD Suite and to become the master. And I know everybody says they can do it, but I would like to be the master of masters. The ultimate one. I will rate this program seven out of ten simply because I would never give a product a ten.

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it_user739686 - PeerSpot reviewer
QA Engineer at a tech services company with 201-500 employees

Don't be afraid to try it since it's an extremely powerful tool, but be patient and call the tech help desk for support. Also, post your findings online for others to help or get help.

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it_user186282 - PeerSpot reviewer
Team Lead Automation with 51-200 employees

Don't just research the automation tool, research what your needs are.

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it_user345987 - PeerSpot reviewer
QA Automation Lead at a tech vendor with 5,001-10,000 employees

SilkTest is best for desktop applications and good for web applications also with the Open agent.

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SB
Test Automation Project Lead at a tech services company with 1,001-5,000 employees

It supports most of the good features available in QTP, but is not so popular due to less online support.

This solution supports Windows, web-based apps along with Mobile (android & iOS).


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Buyer's Guide
OpenText Silk Test
April 2024
Learn what your peers think about OpenText Silk Test. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,662 professionals have used our research since 2012.