Silk Test Review

It's good for regression and sanity testing. It needs to improve on Firefox and Chrome as their versions change.


Valuable Features

The most valuable features for us are the Classic agent for desktop and the Open agent for IE. It also support the languages Java and C.

Improvements to My Organization

It's easy to use and good for regression and sanity testing.

Room for Improvement

SilkTest has to improve on Firefox and Chrome as their versions change.

Use of Solution

We've been using it for five years.

Stability Issues

Less issues with the Classic agent, but with the Open one we have faced some issue.

Scalability Issues

Less issues with the Classic agent, but with the Open one we have faced some issue.

Customer Service and Technical Support

Customer Service:

It's good.

Technical Support:

It's good.

Previous Solutions

We did have a solution previously.

Initial Setup

It was straightforward.

Implementation Team

We did it in-house.

Other Advice

SilkTest is best for desktop applications and good for web applications also with the Open agent.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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