Opsview Reviews

The two most valuable features for us are the GUI front end and the centralization of confirmation information in a MySQL backend.

We moved from the NetSaint and Nagios platforms. Opsview provides all the functionality of these but with the simplicity of a GUI front end, using MySQL to centralize configuration. This has moved us away from the multi-configuration file complexity of NetSaint and Nagios.

Some aspects of the GUI functionality need improvement. We've discussed them with Opsview and they plan on making improvements per customer request.

We have been using Opsview Enterprise for approximately four months. Prior to that we were running an earlier version called Opsview Core since 2012.

We've had no issues with deployment.

There were no issues with the stability.

We have had no issues with scaling it for our needs.

10/10

Prior to 2012, we were using Nagios and NetSaint. We moved to Opsview as it gave us GUI flexibility and also allowed us to migrate our Nagios and NetSaint alarms and plugins easily.

The setup of our original CORE version required some thought. However, the use of MySQL as the backend facilitated a very easy upgrade to our current Enterprise version. There was no requirement to reconfigure hosts, services, groups, etc.

It has competitive pricing compared to similar products on the market.

Avail yourself of the limited license core version first. Try it out to ensure that it provides all the functionality you require. It’s free to download and install and gives a good flavor of the product's capability.

The most valuable feature we've found is really just how easy it is to add servers and devices to the monitor. We also like the UI and applications. What we've also found that we like the iOS app which lets us acknowledge issues or see warnings from our mobile phones away from the office.

Our functioning has definitely improved because we previously did not have any monitoring for our servers. We didn't even know when our hard drives were filling up, and the situation has now improved dramatically. With the monitoring capabilities, I can tell when things happen and be proactive about them instead of constantly putting out fires. This is a huge improvement.

There's also a management module that we haven't fully utilized, but it's something that we're looking forward to using.

I wish they'd update the iOS app, which, I think, is the same version I used back in 2012 or so. It's always looked pretty much the same. As for the web version, things like the acknowledgements are better, but I'd rather use the iOS app because it's easier and quicker to acknowledge and schedule downtime.

Also, I took their training for the reporting module, and it's quite complicated. I'd like more functionality than just drag-and-drop to build a report, which we had to do with SQL queries. This is an area of that needs improvement because it requires that we have time for development time in order to do SQL queries.

I think, though, that pretty much everything else is great with the new version 5. We're able to add hosts and do other things so much easier than with the previous version. There's a massive improvement and I'm pretty happy with it.

We've been using since December 2015.

We've had no issues with deployment.

There have been no stability issues since we began running it in December. The only time it's been down was when we were patching the server that it runs on. All the services run, even with out new service watchdog. It monitors itself and I haven't gotten any notes about it going on.

Our department's quite small, but from what I can tell, it's definitely scalable both up and out. We have around 200 servers, but the monitoring service uses only one server that's not clustered, although I'm sure clustering wouldn't be difficult with Opsview.

Technical support is super knowledgable. During our trial period, I ran into some issues and they were very responsive. I never had any issues trying to get them to answer any questions. They didn't make me feel like an idiot.

I used Opsview in my previous job and that's the reason why I went with them here in my current role.

It's straightforward, perhaps because I used it before, but this version is super easy to install. I followed the instructions on the website and the installation was pretty much automated.

Be sure to use the 30-day trial and see if it meets your needs. It fit my needs, my vision, and the price was right.

The most valuable features for us are the modification profiles and the initial dashboard. They're also the two main things we use the most.

We've improved greatly. We previously used another monitoring system, and although it was good as we were able to receive statuses on several hosts, our growth has been exponential the past four years. Because we've been able to use our monitoring system, it's helped us to stabilize and make sure that every single network item that we add is properly monitored. Of course, if there's anything wrong with a device, we'll know right away. That's really the main purpose of the monitoring system. It's helped us and our customers to maintain a good little service.

We're already evaluating v5.0 and to tell the truth, there's a couple of things that we found really useful in previous versions that for some reason they have removed. For example, in the current version, it's pretty easy to go into the host detail just by having a simple click into the host, but for some reason this has been removed in the new version. It was really good that you could just click on the name of the host and it took you to a more detailed view of the host itself or the item, and now that feature is gone in v5.0.

We've used it for close to six years.

We've had no issues with deployment.

Of course, you have to maintain the database. But to tell you the truth, we've put enough pressure on the system itself and it's been pretty reliable so far. It's low maintenance and a very, very reliable system.

Over the past three years, we've grown by about 200%, and the system has been able to manage that growth.

The customer service is good.

They're very knowledgeable and proactive. Whenever we have an issues, we do open up a ticket. There's a really good follow up on the ticket.

The setup is easier now than before, and it looks like v5.0 is more straightforward. There's a definite improvement there.

It was in-house with remote support, tickets, follow-ups, and things of that nature.

Start about growing the system from the start. In other words, when we first started using the Opsview platform, we didn't think about being able to have a redundant environment for the system. We didn't think about that many hosts or that many items that we were going to monitor. My advice would be if you're about to start, think big right from the start. It will save you a lot of headaches, and not necessarily because Opsview is bad or not performing well when you try to escalate the system, no. It will definitely be easier for you to start balancing loads and creating backups and things of that nature. If you're going to start using it, go big.

There are various features in Opsview that our organization finds valuable. We love the accurate alerting, graphs, and customization of alerts.

It has improved our up time and we are better able to identify issues before users find out.

I would like to see a bit more with the Jasper Reporting, but not a major issue.

I've been using it for three years; however, our organization has been using it for over five years.

No deployment issues.

No stability issues.

No scalability issues.

Customer service is great; always responsive, within minutes at times.

Technical support is great; have yet to have an issue that wasn't resolved within a day.

We previously just used plain old Nagios. Opsview did way more of what we needed.

Initial setup was straightforward.

An in-house team implemented it.

Make sure to consider scaling and what features you actually need.

Before choosing this product, we did not evaluate other options.

Great solution.

• Easy setup hosts
• Easy configuring service checks
• Very easy-to-use interface, especially starting from v5 onwards
• Advanced tweaking possibilities
• Netflow

It's helping to actively monitor our systems.

• Easier expansions
• Better documentations
• Having tabs inside, 2F authentication
• Incorrect documentation for version 5.0
• Lack of tabs in Opsview GUI
• Unnecessary configuration and manual setup for slave appliances which can be configured by Opsview inside the VM

I've been using it for seven months.

We haven't had issues with our deployments.

Often the webpage becomes inaccessible and you need to refresh the page.

With the way the service checks work, you need to perform lots of manual setups to create specific service checks and templates for each host.

6/10

I used Icinga in my previous company.

The initial setup is straightforward if the documentation is correct.

Get the silver package for enterprise.

No other options were looked at.

Devise the exact templates you want to create before messing it up.

• Alerting and notification features
• Unlimited users
• Timed notification profiles

Our support team are more responsive to failures and potential problems by using the Opsview Monitoring System.

MySQL

I have used it for 5+ years.

Sometimes Opsview has crashed, but the multiple master/slave solution provides consistent uptime for monitoring.

No scalability problems – we have 300+ devices.

We have received good support.

I did not previously use a different solution.

Initial setup was midway between straightforward and complex.

• ManageEngine
• Big Brother

Take the time during setup to configure all of the services and options for your devices. The new GUI is much improved.