The product is very robust. The documentation part is not available, making it one of the areas where the product lacks and needs improvement. The documentation part is to be improved from Oracle's end. The security infrastructure must be improved since there are many vulnerabilities when it comes to the tool. There is a lot of information required to deal with the vulnerabilities in the product on a timely basis, for which the documentation part is not available.

My recommendation is related to the thread dump that needs to be enhanced in the next release of the solution.

The product lacks in the area of database, making it an area where improvements are required.

When registering a host, only if your host is running Linux will you get all the information which is available on EM. It would be nice if in future releases to include IBM AIX (primarily) and Microsoft Windows (secondly).

When you register a WebLogic server (in our case WebLogic 10.3.6), you can actually do certain things. You cannot use Enterprise Manager as replacement for a WebLogic console.

Adding new databases is difficult in Oracle Enterprise Manager Cloud Control. 

Oracle Enterprise Manager Cloud Control manages the monitoring and the graphs. Other tools complement the base monitoring. Zabbix is efficient with space pressure. For instance, it can quickly and efficiently monitor aspects like system space pressure, memory usage, and CPU usage. Additionally, it can monitor a wider range of products beyond just databases and Oracle products in general. This enables us to monitor high-spec data sets effectively.

One area where Oracle EMCC could improve is file import flexibility. Currently, it supports only MSP and XML files, limiting the types of files that can be imported. Despite this, I find the application highly useful for both IT and construction industries, and I have confidence that any limitations can be addressed in future updates.

Oracle Enterprise Manager Cloud Control needs to monitor other Oracle tools as well. It should also improve its pricing. 

When we encounter issues, we reach out for support. The support team can efficiently address the problem and offer a viable solution. Compared to other providers like IBM, Oracle's response time is high. However, their support team is accessible and evaluates issues diligently. There could be improvements, particularly in reducing response times.

While entering the database, there is some delay in viewing the data on the page called SQL monitoring, which reviews live statistics about the current and live queries on the database. Oracle Enterprise Manager Cloud Control could automatically create an SR with Oracle and follow up with SR, but it needs more enhancement in its ability.

Currently, it seems that Oracle is focused on cloud features, and perhaps even incorporating artificial intelligence into the administration of different functions of the software. This could potentially be implemented into Oracle Enterprise Manager.

The response time of the solution's technical support team is too long and should be improved.

There are enough features, however, they could add an SQL flag. They have no MongoDB or other databases. It would be ideal if they offered plugins for those. 

The initial setup is a bit complex. 

In general, the product is complex. They need to simplify it and make it lighter. 

The performance can be a bit slow. 

It would be beneficial if they could offer the functionality of planned DV patches linked with support. A one-click user agreement could apply these patches to the most appropriate addresses. While not a major update, rather a small package like from 19.13 to 19.14, it would be great in keeping the customer database up to date.

It's crucial to promptly resolve agent-related issues to ensure continuous and accurate monitoring of database features within the Oracle Enterprise Manager.

Because this solution provides insight into all of the areas within the IT stack, it would benefit from enhancements in security. This is a major concern for our customers.

The cost for the licenses needs to be improved because they are expensive and scare many customers away from Oracle. This is unfortunate because Oracle products give the customer what they need. In the case of this solution, it is optional, rather than built-in to Oracle 12c. With this in mind, the cost should be lower, otherwise many users will not adopt the product.

One suggestion that I have for the vendor is to ensure that their sales team has technical knowledge about the products for which they are selling. Some customers have been misguided on certain products because the sales team did not fully understand them. Oracle needs to look into people who have strong skills in both selling and implementing the technology.

This product is a web-based tool and sometimes has conflicts with some web browsers. This can be improved to make it more compatible with most of the popular web browsers.

It is sometimes difficult to create configurations in Oracle Enterprise Manager Cloud Control. 

Because all our banking infrastructure is based on Oracle, I’ve tried to register Enterprise Manager on the middleware level, let's say, WebLogic applications. But I cannot say that I can do all the administration from Enterprise Manager, that I can do from the WebLogic Admin Console. So, I think here it needs some improvement: Things that you can do on the WebLogic Admin Console, you should be able to do them on the Enterprise Manager, so you don’t have to log into the Admin Console.

The configuration is not straightforward for web continuity.  It needs some improvement and the deployment is expensive. 

The product does have room for improvement in patch management. It is complex, but since the documentation is very much elaborated, we followed the documentation. 

We were able to implement it by ourselves. We didn't have to ask the third-party implementers to come and implement it for us.

The deployment took around two days. The whole deployment, all the production servers (we have around three hundred servers), took around three months.

I would like to see more security features in Oracle Enterprise Manager Cloud Control like application data integrity.

There are still doubts as of how to use this tool for administration issues such as storage or replication operations. DBAs still prefer to administer databases by manual commands. They rather use this tool to monitor databases and alert mechanisms.

To be more specific, most DBAs (that I've met) prefer to use “Sqlplus”, “putty”, “secureCRT” command line tools or “Toad” tool to manage replication or to manage storage(tablespace, control file etc) instead of using EM Cloud Control.

They do not feel relaxed using EM Cloud Control for those subjects. Oracle may emphasize on those subject on the trainings. Or Oracle Support Engineers can motivate the customers about using those features if they are really stable.

The only negative thing about this product is that it doesn't support all environments or all applications. It does support most but there are limitations around applications and monitoring.

I would like to see an expansion of the functionality into other products. This includes smaller products, like monitoring applications for MySQL or even smaller Oracle databases. It does support Oracle very well but in the smaller databases, they should increase functionality. Improving the detail of the databases that it can monitor would also be helpful.

Oracle Enterprise Manager Cloud Control needs to improve its GUI. 

Stability and performance of the tool itself. Might be better used with more hardware. Normally the specifications from the docs are enough.

I think EM should be able to monitor new products from different vendors. I would like to have unified monitoring interface to monitor other software and hardware, for example: AIX operating systems, including IBM-specific features (HMC, LPAR parameters), disk and tape storages, some optical switches and other enterprise production hardware.

One of the things that can be improved is the quality of results generated by BI Publisher. They are somewhat confusing when it comes to analysis.

Another point is in the installation of the product. The installation steps are very complex and the documentation for them is very generic and does not make very clear the correct steps from the installation to the addition of the host and database.

Another point that can be improved is the agent instability in the monitored hosts, because sometimes an agent has to be resynchronized to recapture the information.

I think the help file should include more in-depth documents for the user to collaborate with all aspects of the product even if they haven't had product training.

It's much more than a monitoring package - sometimes when scratching beneath the surface you end up with issues . Such as agents requiring security, scan listeners moving about after fail overs, some patching processes failing - these are relatively rare though and considering the breadth of the product I would not consider this an issue.

The interface for Data Guard could use some work. We had challenges with switchover/failover testing.

They're moving everything off of our currents servers into the cloud. It would be nice if there was a way to seamlessly clone the configurations onto Cloud Control and then into the new environment so that I don't have to reconfigure everything.

The on-premises installation is complex. It should be easier, especially for deploying agents that are running on a Windows machine that is running Oracle databases. It's very complex. Linux based machines aren't so complicated but it's complex for Windows. 

There is a lack from the point of view of monitoring on the system. The performance of the system and its resources are things that I think can be improved. There needs to be real-time monitoring available on the solution.

Oracle Data Guard monitoring: There are no alerts for redo log transport failure.