We had assistance from the vendor for the deployment.

My company paid a lot of consultants a lot of money to do the implementation. You need someone that knows what they are doing, it is complicated.

We did the implementation directly with the regional office of Oracle that is located in Costa Rica.

We have units that take care of our Oracle products. We have two units dedicated to every Oracle product. One unit is dedicated to the e-business suite of products that are extensively used in our organization. In the other unit, takes care of the maintenance of Oracle Retail. However, no one is taking care of the cloud products because there is no need for us to take care of them. They require no maintenance needed for Oracle Planning and Budgeting Cloud.

I was the vendor team that implemented it.

Sometimes we've had to get Oracle's help. Otherwise, it's very straightforward and easy.

We did it in-house.