Sivathiban Krishnamurtthu - PeerSpot reviewer
Service Delivery Director at Syscentrix
Reseller
Top 20
Easy to used and provides powerful one-click recovery, but the interface needs to be enhanced
Pros and Cons
  • "The most useful feature is the one-click recovery."
  • "The user interface needs to be improved."

What is our primary use case?

We are a reseller and Quorum OnQ is one of the products that we sell to our clients.

As a reseller, we use our Quorum OnQ box for demonstration purposes, and for PoC purposes. We do not yet have any sales in this region.

The primary use case is quick HA and DR.

What is most valuable?

The most useful feature is the one-click recovery. It instantly boots up the protected VM.

This product is easy to use.

What needs improvement?

The user interface needs to be improved. It is good, albeit very simple and the look needs to be improved when compared to other products on the market.

I would prefer if there were an easier way to restore databases or applications. It would be good, for example, if the Quorum agent could do things like restore databases at the table level.

For how long have I used the solution?

We have been selling Quorum OnQ for approximately one year.

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What do I think about the stability of the solution?

This solution is very stable. We have tested it for approximately one year, so we have only had a problem once or twice.

What do I think about the scalability of the solution?

Scalability is something that we haven't tested. We have not tried adding another box but from what I have read so far, I think that the scalability is good.

How are customer service and support?

We have not tried to contact technical support because we don't have any sales in the region. At this point, we don't know anything about them.

Which solution did I use previously and why did I switch?

As resellers, we are also selling NetBackup and Commvault. One of the complaints from our customers is that the Quorum is expensive, and they question why it is on par with these other products.

How was the initial setup?

The initial setup is quite straightforward.

What's my experience with pricing, setup cost, and licensing?

When we quote the price of Quorum to customers, they find it expensive.

What other advice do I have?

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
PeerSpot user
CTO at a comms service provider with 11-50 employees
Real User
The backup and restoration process was very fast
Pros and Cons
  • "One of the most valuable features was the usability, since many of the features were very straightforward. The backup and restoration process was also very fast. Although we weren't able to fully test the scenarios, one of the features was that we could have it restored on a remote site. However, since we were on-prem, we weren't able to test the remote site restoration."
  • "The price of Quorum OnQ could be improved. We were exploring the product in terms of having a partnership with the distributor so that we could operate as a service, but for our own use, within the company, we couldn't justify the price unless the servers would become an option later on. The upfront cost of purchasing a license for the hardware is quite steep."

What is our primary use case?

We tested this solution for the use case of the backup and restoration of our downloaded servers. We were also exploring how we could populate to our end client, so offering it as a service for corporate clients as well. 

It was deployed on-prem, but we wanted to explore the DR as a service and deploy it on our network. They said that they would be partnering with us to provide the DR as a service offering. 

What is most valuable?

One of the most valuable features was the usability, since many of the features were very straightforward. The backup and restoration process was also very fast. Although we weren't able to fully test the scenarios, one of the features was that we could have it restored on a remote site. However, since we were on-prem, we weren't able to test the remote site restoration. 

What needs improvement?

The price of Quorum OnQ could be improved. We were exploring the product in terms of having a partnership with the distributor so that we could operate as a service, but for our own use, within the company, we couldn't justify the price unless the servers would become an option later on. The upfront cost of purchasing a license for the hardware is quite steep. 

As for additional features, I would like to see support for other servers. If they leave out distributions like Ubuntu and others, they're limiting their compatibility with servers. 

For how long have I used the solution?

At the time that we used this solution, we worked with it for about two months. 

What do I think about the stability of the solution?

This solution is very stable. The performance was very good, the backup process was fast, and restoration was also very good. We were able to get restoration back on fresh drives, and we were able to test spinning up the virtual machine at the backup as well, so that was very convenient. 

What do I think about the scalability of the solution?

Quorum OnQ is very scalable. It can start as a small attached storage device and can go as big as one whole rack, so that's how it can scale up and scale out. For our POC, we were only given the small device to test, so we weren't able to test scalability all the way up to one whole rack. 

We have plans to increase our usage, but it depends on if the distributor will be able to offer disaster recovery of the service. We wouldn't use it on its own, but the way it would work is they would provide the hardware and licenses and we'd just provide the infrastructure. 

How are customer service and support?

We haven't been in contact with technical support since the POC, but we were in close contact with the engineers during the POC. We were quite satisfied with the test, and some improvements would probably be able to support other limits of the solution as well. At the time we were testing, I don't think Ubuntu was supported yet—I'm not sure if it's supported, at this point, but RedHat-based distributions were supported, as well as other distributions.

Which solution did I use previously and why did I switch?

I have also worked with Proxmox Backup. The main difference is that you can get Proxmox Backup for free, although we availed the support license, just to give back to the community. For the basic needs—backup, restoration, recovery—Proxmox Backup delivers quite well. 

How was the initial setup?

The initial setup process was quite simple and very straightforward. The deployment took less than an hour. There wasn't really any maintenance and we didn't need to run any updates at that time. Once the agents were installed and configured, everything was running fine—restoration worked, and snapshots worked quite well. 

On our end, there was just one technical person working on this product. 

What about the implementation team?

During the implementation, we were in close contact with the distributor, who had technical engineers that helped us throughout the process. We were running some Linux servers that weren't compatible with the product, so we had to test on the servers that were compatible. 

What's my experience with pricing, setup cost, and licensing?

The upfront cost of purchasing a license for the hardware is quite steep.

What other advice do I have?

I would rate Quorum OnQ an eight out of ten, based on the test. 

I would definitely recommend Quorum OnQ to others, especially if they have the budget. I would also say to avail of the service offering. Especially nowadays, with the pandemic hit, budgets have been severely affected, so DR, the servers, or backup of the servers comes in handy. Some CapEx spending has been slashed dramatically on backup, and other servers might help with that. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Quorum OnQ
April 2024
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IT Adminsitrator at Rekon Technologies
Real User
Easy to use and can create a VM based on a stored backup
Pros and Cons
  • "The most valuable feature is spinning up a ready-to-go VM in a test or production environment that is based on a backup stored on the Quorum device."
  • "We found that some of the live SQL databases we were backing up would be inconsistent when we would restore them."

What is our primary use case?

We use OnQ for daily backups of all of our mission-critical servers.

How has it helped my organization?

Daily backups are consistent and recovering files/folders is very easy. In extreme cases, we have used the ability to spin up a VM on the Quorum device for use in our production environment, which is a great feature and also very easy to do.

What is most valuable?

The most valuable feature is spinning up a ready-to-go VM in a test or production environment that is based on a backup stored on the Quorum device.

What needs improvement?

We have had one issue with backups for SQL servers. We found that some of the live SQL databases we were backing up would be inconsistent when we would restore them. We now have to consistently monitor the integrity of those databases.

For how long have I used the solution?

My first-hand experience with this solution is three years. Total organization use is around eight years.

Which solution did I use previously and why did I switch?

We did not use another solution prior to this one.

What's my experience with pricing, setup cost, and licensing?

When we first got the Quorum the licensing was different.

Which other solutions did I evaluate?

We did not evaluate other options.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Bo Heinemeyer - PeerSpot reviewer
Bo HeinemeyerDirector of Technology at P&S Investment Company, Inc.
Real User

File recovery is amazingly easy. Daily self tests confirm that the data will be available.

Senior Vice President at a tech services company with 51-200 employees
Real User
Very high level security environment for secondary data; ensures instant recovery of business processes
Pros and Cons
  • "A very high level security environment for secondary data."
  • "Lacks compatibility in terms of supporting other OS."

What is our primary use case?

The primary use case of this solution is for the instant recovery of servers and security. Our customers generally have in the range of anything between 20 to 75 servers. Corporate and enterprise customers purchase it for their on premises requirements. We not only recover the servers, we ensure recovery of the business process and that's very important. We have a partnership with Quorum. 

What is most valuable?

Quorum offers a very high level security environment for secondary data. Once data is in Quorum it is highly secured because the appliance is Linux-based. It does 256-bit AES encryption at rest and in motion. The replication agent and everything is all Linux-based including the hypervisor. And it is a ZFS, Zeta File System, which makes the environment highly secure. The dashboard is also quite new and elegant.

What needs improvement?

The solution could do more by improving compatibility in terms of supporting other OS. In addition, the platform support should increase as there are some restrictions there. It's the only challenge we face right now.

For how long have I used the solution?

I've been selling Quorum for the past eight years. 

What do I think about the stability of the solution?

The product has been quite stable. We see less RMA issues than we used to have and less support issues. It's a robust solution because of its Linux base and the fact that it's not a software-based solution. It comes with a very high-end appliance which is built on a hyper-converge infrastructure.

What do I think about the scalability of the solution?

It has good scalability although there are some of the lower models where there is a restriction on scalabiity. From a 15dB appliance, you can scale it up to 100dB or 150dB. 

How are customer service and technical support?

Support is very much available from the UK and the US, directly from the vendor. They don't offer support via third-party support services, you're actually dealing with the people who have developed the solution so the turnaround time is quite quick.

How was the initial setup?

The initial setup is very straightforward. Deployment time depends on the number of servers but typically a 10-server implementation would take four to six hours.

What other advice do I have?

The solution is designed individually based on the customer's specifications. It's all hand-seated and then dispatched to the customers. We have a lot of references from happy customers. Many four-star, five-star hotels here in the Middle East use Quorum so within the hotel hospitality fraternity, everybody knows Quorum which makes it easy to sell to other hotels. A lot of prestigious customers use Quorum; government, tourism authority, chamber of commerce, police headquarters, airports. That in itself is a good reference and the product speaks for itself. Once you do a proof of concept with the customer, they can see how it works on their network, and then it's an easy sale.

The product serves the customer's objectives as well as securing secondary data and instant recovery of their complete applications and business process. The customer wants to ensure his business processes record and that's what Quorum ensures. Whether it is a single server failure, storage failure, network failure, a digital attack or a ransomware, or whether it's an application crash or a database corruption, or any kind of natural disaster or data center failure, Quorum ensures the recovery of the complete business process. 

I believe our customers would rate this product a nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
C.T.O at Sastra Network Solution Inc. Pvt. Ltd.
Real User
A simple solution with ransomware protection and great support
Pros and Cons
  • "Quorum OnQ has a good ransomware protection feature, and customer service and support were very good."
  • "Quorum OnQ can be improved by providing support for other operating systems like Ubuntu."

What is our primary use case?

We use Quorum OnQ for backup, cloud service, and disaster recovery as a service.

What is most valuable?

Quorum OnQ has a good ransomware protection feature, and customer service and support were very good. Quorum is simple. They don't promise to do what they can't and always do what they say, and they are very good at that.

What needs improvement?

Compatibility with other platforms is the issue. Quorum OnQ can be improved by providing support for other operating systems like Ubuntu. Even Oracle supports other platforms. I would also like them to upgrade the hardware appliances. 

It'll also help our clients if they made the requirements and service level agreements easier to understand.

For how long have I used the solution?

I have been using Quorum OnQ for about one and a half years.

What do I think about the stability of the solution?

Quorum OnQ is a very stable solution. We haven't had any hardware issues. We have been doing backup and restoration without any issues.

What do I think about the scalability of the solution?

Quorum OnQ is a scalable solution.

How are customer service and technical support?

Quorum OnQ tech support is fantastic. They provide one to one support, we can meet them, or people over there can handle it for us. They even helped us with very small issues.

Which solution did I use previously and why did I switch?

We were using this kind of backup in the cloud for a while. Sometimes we used Acronis and Macrium Reflects, but we found that Quorum was much simpler. It was also much easier to understand the solution.

The biggest difference between Acronis and Quorum is that Quorum is open-source, and the file system is better. It's like other platforms, and most people know about it. Also, compared to products like Acronis and Zetta, Quorum OnQ isn't hard.

How was the initial setup?

The initial setup was very simple because we had all the technical support. But we do have issues like client connections to do the security, which takes time, but after that, the infrastructure is ready to go, and there haven't been issues.

It doesn't take more than a week to deploy the device. But to deploy the Quorum OnQ for a customer, and if it's a large client, it takes about a month to do the network setup and more.

What other advice do I have?

From using Quorum OnQ, I have learned that people are serious about their data, but they don't realize that data capturers are happening often. Some ransomware incidents keep reoccurring, and the backup function that we have helps our customers. That's why we keep giving it to them.

On a scale from one to ten, I would give Quorum OnQ a nine.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
PeerSpot user
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Updated: April 2024
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Download our free Quorum OnQ Report and get advice and tips from experienced pros sharing their opinions.