Salesforce Commerce Cloud Initial Setup

DimitriosTsaknakis - PeerSpot reviewer
Senior Manager, Tech Advisory at PricewaterhouseCoopers

I give the initial setup an eight out of ten. The deployment was difficult because the engineers had to deploy across multiple global locations and the configuration and business rules were complex. The deployment took one year for my location.

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Devaiss Mohanty - PeerSpot reviewer
Premium Services Sales- CX Professional Services at Cisco

The initial setup of Salesforce Commerce Cloud is straightforward.

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MK
Business Development Manager at The digital Guard

I don’t think it is a difficult software to set up. We have a separate team that looks after the setup. I would rate the ease of setup a seven out of ten, with ten being the most easy.

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Buyer's Guide
Salesforce Commerce Cloud
April 2024
Learn what your peers think about Salesforce Commerce Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,065 professionals have used our research since 2012.
Cameo Mbowane - PeerSpot reviewer
Chief Executive Officer at Customersoft Innovation

This product is complex for a beginner, so they need to start it with senior resources. In addition, it is more complex than Microsoft CRM so more senior resources are required for Salesforce.

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it_user68583 - PeerSpot reviewer
e-Commerce Solution Architect at TATA Consultancy Services

Very straightforward which is why they are a perennial consideration for e-tailers.

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Syed Hasan Badshah - PeerSpot reviewer
Salesforce Solution Architect | IT Consultant at CO Founder at Aiva Creative pvt.limited

The initial setup process is very strong. Whenever we have to set up a website, which they provide and is known as SFRA or site genesis, there are multiple versions of Salesforce Commerce Cloud. There are around 4 multiple versions that are released by Salesforce on the SFCC. Each version has its data set. This process is easy. You can see the cloud instance in the business manager. It takes around a day, around eight to 10 hours are needed for setting up one version.

This is a very basic step. It's a baby step. It's the very first baby step to set up the PC version on any cloud instance. After that, the customization comes and the SFCC starts developing.

It all depends upon the customers' needs. It's not a hard and fast deadline or timeline. I have been in some situations that took us three to four months and others that took around nine to 10 months. So it's a bracket from three to 10 months. But if the team is cooperative and competent, on average a very big solution can be delivered in 6 or 7 months after the development is released. This includes everything - the documentation, as well as the code and the leads and everything

Planning time is very negligible, it gets changed client to client because there are a lot of ethical issues and I'm trying to decode it in front of you.

From a review perspective it also changes client to client. If a client is technical and he has some knowledge then they might have another plan and if they hire me as a freelancer, then they are the manager and I could be included in the technical discussions. From the solution perspective, I can give them suggestions but ultimately the direction will be decided by the client. This includes extra content and the images and how they should be processed to the production environment. The processes are different from client to client.

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JG
Team lead at Nulogic

In the beginning, the setup was somewhat complex.

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it_user72771 - PeerSpot reviewer
Info Sec Consultant at Size 41 Digital

It's a big solution. Make sure you go through discovery thoroughly as it can be costly to redo bespoke work after (same with anything, though).

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RJ
Senior Manager at a computer software company with 10,001+ employees

The initial setup is pretty straightforward. 

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OD
Deputy CEO at Pedro Garcia

The initial setup is not straightforward. It's very difficult. The integration with other solutions also isn't easy.

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Cameo Mbowane - PeerSpot reviewer
Chief Executive Officer at Customersoft Innovation

The product is easy to implement, particularly for non-technical users.

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Eeshaan Satwalekar - PeerSpot reviewer
Sales Head at Onnivation

The initial setup was very straightforward. 

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JA
Salesforce Programmer at Freelancer

The initial setup is of medium complexity. For somebody that knows Salesforce, it can be picked up quite quickly. They don't have to know Salesforce Commerce Cloud, but another product like Salesforce Cloud. These people will pick it up very quickly and they can do the implementation.

For somebody who has already done it one time, it's easy.

On average, I would say that it takes a month to deploy. Part of the reason it takes this long is that customers want to add new things. Perhaps they have another Commerce Cloud solution and they want the same information. It costs a lot in terms of time.

The length of time for deployment also depends on the size of the company.

In terms of a deployment strategy, you can do a basic implementation of the solution but sometimes they want, for example, more customization. They want you to develop a specific thing that is not part of the solution. This can be a problem because it puts more into the requirements. For example, you have to see how it works with other solutions. This will increase the amount of time it takes.

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AB
Security Product Manager at Sencinet

The solution took several minutes to deploy. 

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DC
Salesforce Solutions Architect at Kcloud Technologies

The initial setup is straightforward. 

They offer a full system integration service, starting with the discovery that uncovered the highest revenue commercially focused activity roadmap of the business. Everything goes very well in Commerce Cloud. 

What I would suggest, initially it's a straightforward setup, but then later, if you need some customizations or high-level technical things added to your e-commerce platform, then obviously you need a solution partner or implementation partner to design that.

Setup time varies from customer to customer. Speaking about Salesforce in general, or any cloud of Salesforce, we can't give an accurate estimate of how much time it's going to take, because it depends on many factors: is it a big company or a small company? What kind of requirements they have? What kind of platform do they want to build? Do they need it to provide live agent support? Do they want to add social extensions, like Facebook, etc?

Everything adds more time to the total sites, so it depends from requirement to requirement, what kind of implementation they need. Sometimes it takes 10 days and sometimes it takes 10 months to settle things completely.

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RK
Manager at a tech services company with 5,001-10,000 employees

Set up and configuration of Salesforce is straight forward.

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it_user307695 - PeerSpot reviewer
System Analyst at a tech services company with 5,001-10,000 employees

It was straightforward.

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Buyer's Guide
Salesforce Commerce Cloud
April 2024
Learn what your peers think about Salesforce Commerce Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,065 professionals have used our research since 2012.