We now use Ranorex, and we had looked at Ranorex, TestComplete, and LEAPWORK. One of the deciding factors for Ranorex was a recommendation from a respected colleague in a different company.

Generally speaking, Silk Test was fine and better than Ranorex in some ways. The biggest thing was that we were able to get some short-term and very specifically-focused help when needed with Ranorex, but we couldn't get that with Silk. Otherwise, the tool has many comparable features.

Before choosing this solution there were a few other products that were evaluated. Some of these were Worksoft Certify and SAP TAO. The latter was evaluated for a second time, but we still chose the Silk Test solution. 

We evaluated Rational Robot.

This project specifically required Silk Test, so there was no prior evaluation from our side.

Yes, several free and several paid. Amongst others, we looked at Selenium, Ranorex, WTP, Rational, MI, Auto-it, and Jmoeter.

No, as our customer has this licence we are supposed to use this tool.