Sophos Intercept X Valuable Features

President at a tech vendor with 1-10 employees
The reporting is pretty good up on the Sophos side. We can see if anything's going on, at least from Sophos' perspective. The updates and a lot of the day-to-day fiddling that you would have to do with it, can all be done from the cloud so it's easy to manage, and very easy to administer. Occasionally, we do get noticed, however, we don't always get noticed, and I sometimes wonder is that just due to the fact that our client computers are tough to get at? We also deploy the Sophos Firewall on client sites, and it's relatively difficult for a bad guy to get in there. We've been happy with it and we've been happy with the training that Sophos has. They keep us up to date on any changes that the solution has. View full review »
Mike Parsons
Senior CyberSecurity Architect and Mentor at BlueTeamAssess LLC
It's been pretty reliable. There's been a few times when it hasn't just taken care of problems. The automation is very convenient. There's Sophos Central where the customer has a single pane of glass. You can manage everything. The thing that I like about it is the synchronized security. You can tie endpoint protection and firewalls and a whole range of other services and products. You can get your servers taken in under this. It has a Linux version that's available. What I look for in dealing with small businesses, is for something that is not going to add to their staffing requirements significantly in terms of management. That's true with both Sophos as with Fortinet. There's great situational awareness within all the other components. If I have a workstation, usually they're just taking care of everything without me even knowing about it unless I go into the logs and see what's been cleaned up. I don't care if something gets cleaned up, I do care if something doesn't get cleaned up. My reporting is set to an on exception basis to ensure I don't have a firehose of information pointed at me to overwhelm me. Customers don't generally want to know every little thing that's happening on their network. What they want to know is if something has happened that puts their environment or their infrastructure in jeopardy. Sophos does this exceptionally well. The pricing of the solution is quite good. View full review »
Ashis Das
Hybrid Cloud Engineer at a tech services company with 51-200 employees
So far, the solution has been working quite well. Sophos offers a manuscript response. The product has three tiers that you can choose from when you buy. The highest is a Managed Threat Response. We chose the middle range, which offers Intercept X and is more than just Malware protection. This solution is a kind of Next-Gen anti-virus. The product has some web filtering, which blocks people from going to websites they shouldn't be going to. It supports the Windows 10 server platform. The solution offers a centralized view of the status of protection, via a central console for users to check the status or the health of the endpoints. So far, the solution has met all our expectations. It's blocked malicious websites effectively and stopped people from going to places online that they shouldn't be going to. It's automatic. We simply took the default settings and we were finding people right away that were going to illicit sites, and we were able to see that easily in the console. The package we use also comes with spam filtering features, which are quite useful. View full review »
Learn what your peers think about Sophos Intercept X. Get advice and tips from experienced pros sharing their opinions. Updated: February 2021.
465,339 professionals have used our research since 2012.
Mohamed Y Ahmed
Technical & Pre-Sales Manager at GateLock
The most valuable feature in Intercept is its engine for machine learning. It is awesome. Its detection capabilities are saving many of our customers' databases from ransomware and other random attacks. The most interesting thing in the Sophos center is the EDR. It is easy to manage and work with. There is no need to have a cyber-security team define its tasks. In the next few years, it will be an agent EDR. View full review »
Network Administrator at a tech services company with 51-200 employees
The most valuable part of the solution in our use case is client isolation. It is a good feature. View full review »
Manager of Information Security at a healthcare company with 1,001-5,000 employees
I would probably say that the DLP portion of the product is the most valuable for what we do. That just happens to be the side of the house I sit in. But the EDR alerting is also relevant when talking about valuable features. View full review »
IT Manager at a construction company with 201-500 employees
I've found that the most valuable feature is the anti-virus that captures malicious threats and the next generation firewall which is more aggressive in terms of not only looking for viruses, but also for SaaS and the movement of equipment. If something strange comes up we're automatically notified and it's either blocked or quarantined. It enables you to prevent future viruses and enables us to inform the user of malicious websites they have visited. To date, we haven't had any incidents related to viruses or any types of attacks and we barely get any false positives. It's good to know that any malicious anti-virus detected is automatically blocked, although it makes things more difficult for our IT department. View full review »
IT Infrastracture Consultant at a healthcare company with 201-500 employees
The most valuable feature is the behavioral, non-signature-based threat detection. We like Sophos Central, where you have access to a security console. It provides you with information such as recommendations on what to do next. Using this, we were able to trace the affected devices, which were then cleaned. If new alerts are given then we know which devices are still affected and we can take the appropriate action. Sophos Central also shows us which alerts have not yet been attended to, which is nice. View full review »
Senior IT Analyst at a insurance company with 51-200 employees
We were looking for something that could sense ransomware attempts, to encrypt files, and cut off and reverse attacks as well as alert us to issues. That's what the Intercept X is designed to do. It's very good at security and protection. It offers very good reports. The initial setup is simple. The biggest feature that's on the server version that we're using, the EDR, is the ability to push data on threats that it's seeing over to another management platform, like a managed detection response service. It's nice that it's possible to do this and we don't have to pay so much attention to the alerts. They can for us. View full review »
Founder at a tech services company with 1-10 employees
I would say that the most valuable features are the cloud administration and the strength of the ransomware protection. View full review »
Chief Information Officer/Senior Vice President at a tech services company with 51-200 employees
There are additional security features in Sophos Intercept X as well as proxy rules and settings that help us in minimizing the sites that our agents can go to, even after their work hours. View full review »
Diego Ferruz
Country Manager at a tech services company with 1-10 employees
We have the complete solution. We try to see if we have any malware, ransomware, in our workstations, and detect and respond. It's very good at detection. The solution has very good usability. So far, it's working quite well for us and we've been very happy with it. We don't often need support, however, when we do, they've been quite helpful. If you have good hardware and a good memory, you won't have a problem with this solution's performance at all. View full review »
Vice President Derivatives Ops IT at a financial services firm with 10,001+ employees
Machine learning is used to detect the threat and it does so by prioritizing the suspicious activities. There is no human intervention in some cases, which is the trend that is happening with most of these products. High-end products and sophisticated products include machine learning capabilities for detecting the threats. View full review »
Service Delivery Engineer - Network Security Lead at a tech services company with 51-200 employees
The most valuable feature is the AI functionality. It really does intelligent scanning to know if it really is a threat or not. This is really good because it's applicable to zero-day threats. The engine that is behind the Intercept X is really good because it has AI in-built. The UI, the user interface it's really simple and straightforward. The management is quite simple. it is backed up on the cloud. From the cloud, you can manage all of your devices through the firewall, including the endpoint solution and the email solutions. They are all managed in one panel. It's a straightforward product. I don't see anything that they can change. One of the best parts of Sophos is manageability. You will find in the organization you just have one portal where we just manage all of the devices in one place. It's very simple. You just run an agent with the machine that communicates with the cloud portal. it is very simple to manage. View full review »
Chief Information Security Officer at Wafa assurance
It provides a feature for scanning and analyzing endpoints, which is a value-add for our infrastructure. With the advancements in the Advanced Persistent Threats (APTs), Sophos Intercept X analyzes an APT and the behavior of the endpoints. It then gives us a detailed dashboard with more information about the endpoints and their security and risk level. While deploying Sophos Intercept X, we identified a lot of vulnerability and risky endpoints that our previous solution didn't cover, which proved that this solution is the best. View full review »
CTO & CISO at a tech vendor with 51-200 employees
The product is very complete. There are products that are technically stronger. However, this product has everything in one solution, which makes it a strong endpoint option. There are good functionalities for advanced incorporation and good ADI functionalities that work well specifically against dangerous strains of malware and ransomware. Since 2015, Sophos is trying to integrate its products with synchronized security. The communication from UTM to the agent goes both ways. It allows the platform to gain a very high amount of data about the Endpoint's telemetry and to give the administrators a lot of visibility. A lot of other platforms cannot synchronize with other security ICT solutions and cannot guarantee the same visibility at all. View full review »
Alex Clerici
System Integrator IT Manager at Tecnimex srl
A valuable feature offered by Sophos is called Naked Security and it entails the control managed by the firewall on the site regarding the desktop client interfacing with our cloud client. So we have a central management console where we can observe and act and manage all our customers. It's like a proper perfect solution. View full review »
Security Engineer at a tech services company with 51-200 employees
The performance of this solution is good. This product does not overload the machine, even on relatively old hardware. It is a good experience in terms of CPU utilization, and how many of the cycles are going to the antivirus scanner. This solution is easy to install, and it is flexible in terms of configuration. The centralized management is a great feature for assigning certain policies to machines. All of the features are very important for anyone who is supporting a large number of computers. View full review »
Israel Caravantes
CIO LATAM at i-Track Systems Development, S.A. de C.V.
The most valuable feature is the supervisory side of it where we can watch the throughputs and even the loading of the device, to see how much traffic is happening. View full review »
Founder and General Manager at a tech services company with 11-50 employees
The simplicity of the product is very good. I'm not a very technical person, therefore, the ease of use is very much appreciated. Integrations are pretty easy to handle. That's very helpful to us. The pricing is fair. It's not too costly for our small organization. View full review »
Majid Nassir
IT Manager at TAP30
The future's about anti-malware, next-generation firewalls, and IPS. We value the IDS features of Sophos Intercept X the most. This is the best solution that we use and need. View full review »
Senior Security Consultant at a tech services company with 1,001-5,000 employees
I find the security heartbeat feature with synchronized security very useful. It's a very nice feature that allows you to basically switch off an endpoint. When an endpoint has got a virus or something like that, or it's infected or compromised, you can isolate it from the network, but only if you've got an XG Firewall as well. It also provides ease of use. It is the only antivirus that can recognize 25 out of the 36 ransomware and virus techniques that have been often used in terms of the behavior base using heuristics. It's beautiful, utterly amazing. No other antivirus can do that. View full review »
Manager of Information Security at a healthcare company with 1,001-5,000 employees
Malware protection and application blocking are absolutely great. The DLP and malware features are very helpful. It is also very user-friendly, reliable, and scalable. It is easy to set up. We are also happy with its price and support. View full review »
Ahmed Mohamed Abdelmaged
Network Security Engineer at Gateworx
Sophos Intercept X has a lot of excellent features. It's a very powerful tool. View full review »
Project Manager at a tech services company with 11-50 employees
The most valuable features are ease of use and the GUI. The interface is very subjective. Personally, I am fine with it. However, some people don't like it. Generally speaking, I would say that it is easy to use. They have a free version that is installed on mobile phones, which is very good. The integration with my AP works well. View full review »
Network Engineer at a tech services company with 201-500 employees
The most valuable part of this solution is just the general capability of making security more robust. View full review »
Mike Ignacio
Associate Vice President - IT Corporate Support, IT Security, and Data Privacy at a outsourcing company with 10,001+ employees
The solution has very useful response modules where we can get the recommendation on what needs to be done every day around detection. The patches on offer are very helpful. It's pretty good at protecting us as an anti-virus. View full review »
Head-Information Technology at a real estate/law firm with 201-500 employees
The most valuable features are the anti-ransomware engine, deep learning, web filtering, and the cloud manageability. View full review »
Consultant at a tech services company with 5,001-10,000 employees
The most valuable features are the range and restriction. This is why our users choose Intercept X. View full review »
Andrey Rogov
CEO at a government with 1-10 employees
We most value the price and interface quality with Sophos Intercept X. We focus on solution quality. View full review »
Gabriel Lomeli
Infrastructure Manager at a tech services company with 51-200 employees
The most valuable feature is the threat detection capability. This solution is easy to configure. View full review »
Manager at a real estate/law firm with 1,001-5,000 employees
It's quite simple to use and user friendly. View full review »
Technology Solutions Specialist at a tech services company with 501-1,000 employees
There isn’t a specific feature; the solution itself secures your infrastructure. We had a partner whose client was using a different solution that was hit by ransomware recently. It was an inferior product and it didn’t protect them. They didn’t buy a license to protect them for ransomware. After that, the client switched to Sophos to get the protection they lacked. It either works or it doesn’t and Sophos works. View full review »
Senior Security Consultant - Checkpoint Technologies at a tech services company with 11-50 employees
The forensics within the solution are quite good. The ransomware mitigation is also impressive. View full review »
Learn what your peers think about Sophos Intercept X. Get advice and tips from experienced pros sharing their opinions. Updated: February 2021.
465,339 professionals have used our research since 2012.