Sophos Intercept X Reviews

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MohamedAhmed1
Real User
Technical Team Lead at Gateworx
Sep 25 2019

What is most valuable?

The most valuable feature in Intercept is its engine for machine learning. It is awesome. Its detection capabilities are saving many of our customers' databases from ransomware and other random attacks. The most interesting thing in the Sophos center is the EDR. It is easy to manage and work with… more»

How has it helped my organization?

It improves organizations by providing dependable, intelligent attack defenses.

What needs improvement?

I guess really the best part of the package is the same thing that could use the most improvement. The machine learning is good and it is already developed in the database and its engine. I guess they already have processes to cover more intelligent attacks. I am not sure about the improvements… more»

What other advice do I have?

On a scale from one to ten, I would rate Intercept X as a nine out of ten. I don't think I can rate any software security product a ten because nothing in software security is100%. We are deploying Intercept X on Cloud, not on-premises. The reason for this is because the previous versions of Sophos… more»
Alex Clerici
Real User
System Integrator IT Manager at Tecnimex srl
Sep 18 2019

What is most valuable?

A valuable feature offered by Sophos is called Naked Security and it entails the control managed by the firewall on the site regarding the desktop client interfacing with our cloud client. So we have… more»

How has it helped my organization?

Sophos improved our organization allowing us to setup a very efficient solution, cloud managed, introducing a new modern concept: Syncronized Security (between Firewall and end-point)

What needs improvement?

Something that could be improved is to better integrate all different platform available at the moment (not only allow pcs, servers but also other o.s. platforms, Android & IOS and so on too). It… more»

What's my experience with pricing, setup cost, and licensing?

We pay an annual license fee.

If you previously used a different solution, which one did you use and why did you switch?

We used a few different products to achieve one objective, but now, with Sophos Intercept, we've solved our problem, reducing dramatically manual monitoring activities.

What other advice do I have?

My advice to others would be to get certification over time because without certification, it's not so easy to setup and use. Users should familiarize themselves with all the features of the program… more»
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Real User
Security Engineer at a tech services company with 51-200 employees
Sep 26 2019

What is most valuable?

The performance of this solution is good. This product does not overload the machine, even on relatively old hardware. It is a good experience in terms of CPU utilization, and how many of the cycles are going to the antivirus scanner. This solution is easy to install, and it is flexible in terms of… more»

How has it helped my organization?

We provide managed services to Sophos clients as part of our business offering.

What needs improvement?

The price of this solution can be improved. The lesser the price, the more people will purchase it in the future, and it will become more popular and more widespread.

What other advice do I have?

This product works as expected. From the point of view of a Sophos Trainee and Sophos Support Specialist, I admire what this product is doing. It is flexible and the management console is easy to work with. Overall, this product is doing fine and I have nothing to complain about. My advice to… more»
Israel Caravantes
Real User
COO at i-Track Systems Development, S.A. de C.V.
Jul 14 2019

What is most valuable?

The most valuable feature is the supervisory side of it where we can watch the throughputs and even the loading of the device, to see how much traffic is happening.

What needs improvement?

In terms of the site-to-site VPN elements, they tend to concentrate. It's quite simple when there are Meraki devices at both ends of the VPN but if there is another user at one end, on another device, it can be a bit tricky. So they could really simplify that process a bit.

What other advice do I have?

In terms of advice, I would make sure that, in terms of capacity, to get the right version, to find the right level of device. MX64 is a fairly small business-scale device. We were a bit hesitant about going for that, given the scalability of it at that point. But, obviously, make sure that you go in with enough extra capacity to deal with any increases you have in traffic demand. If you're… more»
Majid Nassir
Real User
IT Manager at TAP30
Jul 04 2019

What is most valuable?

The future's about anti-malware, next-generation firewalls, and IPS. We value the IDS features of Sophos Intercept X the most. This is the best solution that we use and need.

How has it helped my organization?

We use Sophos Intercept X for Intrusion Detection Systems (IDS) and Intrusion Prevention Systems (IPS) in our organization.

What needs improvement?

Sophos Intercept X has room for improvement in the user management of live events. They should work on the logs and events. Sophos Intercept X needs to increase the interface test so that it can… more»

What's my experience with pricing, setup cost, and licensing?

We renew the license for one year at $10,000.

If you previously used a different solution, which one did you use and why did you switch?

Before Sophos, we had older hardware that was not able to handle this software. We decided to change the solution to the Sophos device.

What other advice do I have?

Sophos Intercept X is easy to deploy. It has all the features for a small, medium, or large scale business. On a scale from 1 to 10, I would rate this product an eight. The security of other devices… more»
Ahmed Mohamed Abdelmaged
Real User
IT Engineer at Gateworx
Jul 04 2019

What is most valuable?

Sophos Intercept X has a lot of excellent features. It's a very powerful tool.

How has it helped my organization?

I install Sophos Intercept X on the customer's site by myself. There is no need for extra people for the configuration.

What needs improvement?

Sophos Intercept X has room for improvement. We need a new version and more third-party solutions for Intercept X. Intercept X is on the cloud and some customers and some users prefer to have on-premise solutions. We need to generate a new product for Intercept X on-premise. Technical support can be… more»

What other advice do I have?

On a scale from one to ten, I would rate Sophos Intercept X at a nine because we had some problems with technical support.
LuukRos
Consultant
Consultant at a tech services company with 5,001-10,000 employees
Oct 03 2019

What is most valuable?

The most valuable features are the range and restriction. This is why our users choose Intercept X.

What needs improvement?

To be a perfect product, the price would have to be a bit better.

What's my experience with pricing, setup cost, and licensing?

The price is pretty good.

What other advice do I have?

I would recommend this solution if they want endpoint protection. Always check the Sophos Central to make sure that the device is activated with the current updates and scanning. Customers should log onto the portal to see if the scan has… more»

Which other solutions did I evaluate?

For my customers who do not want the range and restriction features, I instead recommend using Windows Defender.
Real User
Chief Engineer at a government with 1-10 employees
Jul 05 2019

What is most valuable?

We most value the price and interface quality with Sophos Intercept X. We focus on solution quality.

How has it helped my organization?

We had some technical problems. Maybe in the new update of this solution, they could fix some technical bugs. Sophos Intercept X has slow internal processes that could be better. Because of this, it hasn't improved our organization.

What needs improvement?

This product has room for improvement in business areas for brand enterprises. Sophos Intercept X could improve in areas dealing with business, i.e. their internal processes.

What other advice do I have?

Sophos needs to create a YouTube channel with educational material for technicians or engineers. I would rate Sophos Intercept X at seven out of ten because of the technical problems that we have experienced.
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Sophos Intercept X Questions

What is Sophos Intercept X?

Sophos Intercept X stops the widest range of attacks with a unique combination of deep learning malware detection, exploit prevention, anti-ransomware, and more.

Also known as
Intercept X
Sophos Intercept X customers
Flexible Systems
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