Admin at a tech services company with 11-50 employees
Real User
Stable, reliable, and beneficial user interface
Pros and Cons
  • "The DLP and user interface are the most valuable feature."

    What is our primary use case?

    We use the solution for security.

    What is most valuable?

    The DLP and user interface are the most valuable feature.

    For how long have I used the solution?

    I have been using McAfee Endpoint Security for the past four months.

    What do I think about the stability of the solution?

    The solution is stable.

    Buyer's Guide
    Trellix Endpoint Security
    March 2024
    Learn what your peers think about Trellix Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
    768,857 professionals have used our research since 2012.

    What do I think about the scalability of the solution?

    The solution is scalable.

    We have approximately 500 users using the solution daily in my organization.

    How are customer service and support?

    We did not have any issue with the need to contact technical support.

    How was the initial setup?

    The installation was not difficult.

    What about the implementation team?

    We use two vendors for the implementation and maintenance of the solution.

    What's my experience with pricing, setup cost, and licensing?

    The price of the solution is in the middle range compare to others and could be reduced. There are not any additional costs.

    What other advice do I have?

    I would recommend this solution.

    I rate McAfee Endpoint Security a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Administrator at a financial services firm with 1,001-5,000 employees
    Real User
    A simple, stable solution for full network protection from malware and ransomware
    Pros and Cons
    • "The solution is stable."
    • "An area of improvement for this solution is to make it easier to manage."

    What is our primary use case?

    We are using it on our network as protection.

    What needs improvement?

    An area of improvement for this solution is to make it easier to manage.

    For how long have I used the solution?

    I have been using the solution for one year.

    What do I think about the stability of the solution?

    The solution is stable.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
    PeerSpot user
    Buyer's Guide
    Trellix Endpoint Security
    March 2024
    Learn what your peers think about Trellix Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
    768,857 professionals have used our research since 2012.
    General manager at a tech services company with 201-500 employees
    Real User
    Easy to use, the dashboard is good, and it offers better coverage than similar products
    Pros and Cons
    • "The most valuable feature is ease of use."
    • "I would like to see more integration with third-party products."

    What is our primary use case?

    We use this solution for endpoint protection, CASB, and it is integrated with Office 365.

    What is most valuable?

    The most valuable feature is ease of use.

    The dashboard is quite good.

    What needs improvement?

    I would like to see more integration with third-party products.

    Pricing is always something that can be improved.

    In the future, this product should make use of artificial intelligence and machine learning technology.

    For how long have I used the solution?

    We have been using McAfee Endpoint Security for more than 10 years.

    What do I think about the stability of the solution?

    The stability is good and we haven't had any issues.

    What do I think about the scalability of the solution?

    Scalability-wise, McAfee is a good product.

    How are customer service and technical support?

    The technical support from McAfee is about average.

    Which solution did I use previously and why did I switch?

    We use Symantec as well as McAfee for endpoint protection.

    We have found that McAfee has better coverage when compared to Symantec.

    What's my experience with pricing, setup cost, and licensing?

    The price of McAfee is pretty similar to Symantec, and there are no costs in addition to the standard licensing fees.

    What other advice do I have?

    In summary, this is a good product and they have most aspects covered. That said, it needs better integration with third-party products. Even the integration with other McAfee products can be improved further.

    I would rate this solution an eight out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user374481 - PeerSpot reviewer
    Intermediate Engineer at a energy/utilities company with 1,001-5,000 employees
    Vendor
    Automatic user recovery prior to Windows booting up is a valuable feature
    Pros and Cons
    • "Automatic user recovery prior to Windows booting up."
    • "We experienced some bad behavior when we first installed the product. The system also starts slowly in some instances. If for some reason this solution crashes, we could lose all our data."

    What is most valuable?

    The most valuable features for us are:

    1. Encryption of our data
    2. Automatic user recovery prior to Windows booting up.

    How has it helped my organization?

    We are able to use it as our primary encryption tool so we do not have to spend resources on another product for this purpose. It is really the most useful feature as we do not have to worry about our data being compromised, which is our biggest concern.

    What needs improvement?

    We experienced some bad behavior when we first installed the product. The system also starts slowly in some instances. If for some reason this solution crashes, we could lose all our data.

    What was my experience with deployment of the solution?

    Sometimes, we had the slowness issues upon starting up.

    What do I think about the stability of the solution?

    It was unstable when we initially installed it.

    What do I think about the scalability of the solution?

    It has seemed to scale just fine for our needs.

    What other advice do I have?

    Be aware of the time it takes to deploy it as we experienced some slow startups.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user701409 - PeerSpot reviewer
    Enterprise Information Security Engineer at a tech services company with 201-500 employees
    Consultant
    The VirusScan needs to improve in order to detect ransomware and other advanced threats
    Pros and Cons
    • "Initially, the DLP was very valuable for disabling access to USB drives."
    • "The VirusScan needs to improve in order to detect ransomware and other advanced threats."

    What is most valuable?

    I would have said the VirusScan, but with the advent of ransomware, the VirusScan hasn’t been that impressive.

    How has it helped my organization?

    Initially, the DLP was very valuable for disabling access to USB drives -- but the need to get a code before granting exceptions made the management cumbersome.

    What needs improvement?

    The VirusScan needs to improve in order to detect ransomware and other advanced threats.

    For how long have I used the solution?

    I've used the solution for three years.

    What do I think about the stability of the solution?

    No.

    What do I think about the scalability of the solution?

    No.

    How are customer service and technical support?

    Quite unsatisfactory. Sometimes cases will last for weeks without significant progress.

    Which solution did I use previously and why did I switch?

    Started with McAfee, actually, but now we have switched to another solution.

    How was the initial setup?

    Initial setup was straightforward as only one server was needed.

    What's my experience with pricing, setup cost, and licensing?

    Pricing is fair.

    Which other solutions did I evaluate?

    What other advice do I have?

    I would advise to compare it with other players and ensure it can deliver, especially on the detection of ransomware and advanced threats.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user670332 - PeerSpot reviewer
    it_user670332IT Consultant at a tech consulting company with 1,001-5,000 employees
    MSP

    Hi! Have a look at McAfee Endpoint Security 10.5.2 with the "mini sandbox" mode (Known as Dynamic Application Control) next time, this is a great way to control ransomware and block it.

    it_user421644 - PeerSpot reviewer
    Security Engineer at a financial services firm with 1,001-5,000 employees
    Vendor
    The central management made it much easier to create executive reports for management review.

    Valuable Features:

    The central management feature of the ePolicy Orchestrator was extremely valuable to me. My organization had a very small security team, so the ability to manage our protection tools from one program made the job much more efficient.  Additionally, central management made it much easier to create executive reports for management review. 

    Improvements to My Organization:

    My organization did not have a well-maintained host-based security program before McAfee Endpoint Protection. This product made it possible to protect critical data, investigate threat events, and prevent future events from occurring on every endpoint on our network.

    Room for Improvement:

    One thing I could have used was a more detailed description of the HIPS signatures. When selecting a HIPS configuration, I would have liked to see exactly what access will change on the system. My organization did not have much room for testing, and many issues did not come up until days or weeks after changes were made. 

    Deployment Issues:

    We have had no issues with the deployment.

    Stability Issues:

    We have had no issues with the stability.

    Scalability Issues:

    We have had no issues scaling it for our needs.

    Other Advice:

    The system my current organization uses does not allow for administrative changes from the endpoint itself, like McAfee Endpoint Protection does. This feature is very useful when testing firewall rules and HIPS configurations for specific programs and sites that only certain network segments may need to access. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    PeerSpot user
    IT Administrator at a construction company with 1,001-5,000 employees
    Vendor
    When we update it, it automatically removes viruses from most of the infected systems. ​

    What is most valuable?

    There is not one feature in particular that is more valuable than another for us. It is generally a valuable tool that helps us with our security.

    How has it helped my organization?

    We can easily renew our subscription and update the product. When we update it, it automatically removes viruses from most of the infected systems.

    What needs improvement?

    They could improve it by providing better manageability for administrators. I need to spend too much time on this right now.

    For how long have I used the solution?

    We've been using it for three years.

    What was my experience with deployment of the solution?

    We have had an issue updating it. I have applied update ePO 5.3.1, but it shows the update version is ePO 5.3.0.

    What do I think about the stability of the solution?

    There have been no stability issues.

    What do I think about the scalability of the solution?

    We have had no issues scaling it.

    How are customer service and technical support?

    Customer Service:

    Customer service responds well.

    Technical Support:

    Technical service is also responsive.

    Which solution did I use previously and why did I switch?

    I used a different product in a previous position.

    How was the initial setup?

    The initial setup was straightforward.

    What about the implementation team?

    We implemented it via a vendor team.

    What's my experience with pricing, setup cost, and licensing?

    The pricing needs to be lowered as we find it to be high. We're just a small-to-medium sized company.

    What other advice do I have?

    You should use a licensed version of an anti-virus, preferably McAfee.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    System Security Engineer at a tech services company with 51-200 employees
    Real User
    All of the programs can be administered from one console
    Pros and Cons
    • "The thing that I like is that they have gathered almost all the products in one management server, the ePolicy Orchestrator."
    • "It can be quite complicated to learn McAfee Endpoint Security and to feel comfortable with the environment."

    What is most valuable?

    The thing that I like is that they have gathered almost all of the products in one management server, the ePolicy Orchestrator. Although, it is quite complicated to learn it and to feel comfortable with the environment, you have the flexibility to administer all of the programs from one console.

    Regarding the DLP product, there are many flavors.

    Also, I haven't seen any data leakage through the endpoint.

    McAfee offers an integrated solution, and it covers almost all the possibilities of data loss.

    What needs improvement?

    If we go to, for example, scanning data from text to just pictures, then the loader goes really high. It might sometimes become impossible to cover all these fixes because the data that are gathered and are processed are very big, and the resources can run out.

    It can be quite complicated to learn McAfee Endpoint Security and to feel comfortable with the environment.

    The technical support can be improved.

    For how long have I used the solution?

    I've been working with this solution for five years.

    How are customer service and technical support?

    I would rate McAfee's technical support at seven on a scale from one to ten. There were some issues that we experienced.

    What other advice do I have?

    Even though it took me one or two years to get comfortable with it, I would rate McAfee Endpoint Security at nine on a scale from one to ten. All-in-all, our customers seem to be okay with some of the restrictions and the relevant risk with McAfee Endpoint Security.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Buyer's Guide
    Download our free Trellix Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.
    Updated: March 2024
    Buyer's Guide
    Download our free Trellix Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.