operador central de monitoreo at a financial services firm with 501-1,000 employees
Real User
We use it to attack malware but it is missing many key features
Pros and Cons
  • "The loss prevention feature would be the most valuable."
  • "We have a lot of problems with the user experience and it's difficult to implement. MacAfee's better than the ancient anti-virus solutions but it's a little slow to resolve. Many files with malware were destroyed through the network, and MacAfee doesn't detect anything."

What is our primary use case?

Our primary use case of this solution is for it to attack malware. 

What is most valuable?

The loss prevention feature would be the most valuable. This is a good feature but don't use it because of the complexity. 

What needs improvement?

We have a lot of problems with the user experience and it's difficult to implement. MacAfee's better than the ancient anti-virus solutions but it's a little slow to resolve. Many files with malware were destroyed through the network, and MacAfee doesn't detect anything.

They should improve the time of response, the time of the detection of malware, and the installation of the service.

The features we would want a good endpoint solution to contain are: 

  • Multi-operative system
  • Better performance
  • Integration with browsers
  • Firewall control 
  • Vulnerability detections
  • Threat protections
  • Malware detection
  • Detection of patterns of behavior
  • Process exception
  • Automatic authorizations
  • Control of application reliable
  • The quarantine of a compromised device

      For how long have I used the solution?

      One to three years.
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      What do I think about the stability of the solution?

      Stability is good, but not the best. 

      Which solution did I use previously and why did I switch?

      The technical features and price are important for us when choosing a solution. 

      How was the initial setup?

      The initial setup was complex. 

      What other advice do I have?

      I would rate this solution a seven over ten. It's not a ten because of the time it takes to detect an issue, technical support and because I have no control with the partner. I know that the office that manages the contract has had some problems because of the reports.

      Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
      PeerSpot user
      I-Security Engineer at Nhq Distribution Ltd
      Real User
      A reliable solution with excellent tech support and provides good firewall features
      Pros and Cons
      • "Tech support is responsive. They're good, the very best."
      • "The software download features could stand improvement."

      What is our primary use case?

      I use certain features of the solution, although I am not using the latest version, even though my colleagues do so a lot. They also use MVISION, although I do not.

      We make use of Endpoint host level data loss prevention.

      What is most valuable?

      The solution has some good firewall features, as well as those involving control and threat protection of the host. 

      What needs improvement?

      The software download features could stand improvement. This sometimes must be undertaken manually. 

      The job hosting features should also be improved. 

      For how long have I used the solution?

      I have been using McAfee Endpoint Security for three to four years.

      What do I think about the stability of the solution?

      The solution is reliable. 

      What do I think about the scalability of the solution?

      I did not do much integration when it came to the installation of McAfee, although I did integrate with Forcepoint. 

      How are customer service and support?

      Tech support is responsive. They're good, the very best. 

      How was the initial setup?

      The initial setup is fine. 

      What's my experience with pricing, setup cost, and licensing?

      People, naturally, go for a yearly license. 

      I am happy with the pricing. 

      What other advice do I have?

      The solution is primarily on-premises. 

      Usage in our organization is vast. We have so many customers using the solution. 

      The solution is good and we always recommend. It is perfect. 

      I rate McAfee Endpoint Security as a nine out of ten. 

      Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
      PeerSpot user
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      Information Risk Architect at a tech services company with 11-50 employees
      Real User
      Good management console, continuously improved, and easy to deploy
      Pros and Cons
      • "We like the management of the ePO, and we like the management console."
      • "They can improve its resource consumption, such as memory, and maybe provide better or smaller updates. It always takes a lot of resources, but it has been getting better. I have been using McAfee products for the last 20 years or so, and I know it is getting better."

      What is most valuable?

      We like the management of the ePO, and we like the management console.

      What needs improvement?

      They can improve its resource consumption, such as memory, and maybe provide better or smaller updates. It always takes a lot of resources, but it has been getting better. I have been using McAfee products for the last 20 years or so, and I know it is getting better.

      It should probably have some kind of consolidation. DLP is big now. Instead of installing DLP, Endpoint Antivirus, and the EDR components separately, there probably should be a consolidation of different products into one agent itself. It should maybe have more of bundling of everything.

      For how long have I used the solution?

      I have been using McAfee products for the last 20 years or so. We have been using it in our company for about four years. We are also a McAfee partner.

      What do I think about the stability of the solution?

      On the Windows platform, it is good, but on my Mac, I've been experiencing some issues. I think they are linked to McAfee, but I'm still investigating.

      What do I think about the scalability of the solution?

      It is basically an endpoint, but with regards to MVISION, it is very scalable. We run everything remotely from the cloud, so it is fine.

      How was the initial setup?

      It is straightforward. We've got a lot of experience in McAfee.

      What other advice do I have?

      I would recommend this product. It is a good product if you get all the rules right and you get the deployment right. I would advise people to make sure that they have all the rules and all the settings right before they evaluate the product because if you don't do that, the product would fail. So, you got to get everything right. You got to get everything installed and configured properly to get the best out of it.

      I would rate McAfee Endpoint Security an eight out of 10 at the moment. McAfee is good. I always liked McAfee for the endpoint. They are always improving on their stuff.

      Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
      PeerSpot user
      PeerSpot user
      Communications and Networks Engineer at a transportation company with 1,001-5,000 employees
      Real User
      Reporting capabilities and visibility on our network are superb
      Pros and Cons
      • "The reporting capabilities are a valuable feature. In enables more visibility on our network."
      • "The DAC (Dynamic Application Containment) component of this product needs improvement."

      What is most valuable?

      The reporting capabilities are a valuable feature. This enables more visibility on our network.

      What needs improvement?

      The DAC (Dynamic Application Containment) component of this product needs improvement.

      For how long have I used the solution?

      More than five years.

      What do I think about the stability of the solution?

      It is a stable solution. 

      What do I think about the scalability of the solution?

      It is easy to manage, and there is an awareness of being able to scale out. 

      How is customer service and technical support?

      I have not used tech support for this solution. 

      How was the initial setup?

      The initial setup was very straightforward. 

      What's my experience with pricing, setup cost, and licensing?

      This product is costly.

      What other advice do I have?

      For me, the most important criteria in choosing a solution is the performance. I must seriously consider whether the solution is able to adapt to the environment. 

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      PeerSpot user
      Technical Support Specalist at a government with 51-200 employees
      Vendor
      ​The centralized management of the solution is valuable. It would be nice to have the ​ability to change Safeboot passwords from within the OS.

      What is most valuable?

      The centralized management of the solution is valuable since we are a diverse organization.

      What needs improvement?

      It would be nice to have the ability to change Safeboot passwords from within the OS as there is a delay in the boot process and password changes can take time.

      For how long have I used the solution?

      We've been using it for over five years. The component versions we are using are

      McAfee VirusScan Enterprise + AntiSpyware Enterprise 8.8.0.1445
      McAfee Agent 4.8.0.1938
      Saferboot Device Encryption 5.2.11
      McAfee SiteAdvisor Enterprise 3.5.0.1364

      What was my experience with deployment of the solution?

      We have had no issues with the deployment.

      What do I think about the stability of the solution?

      There have been no issues with the stability.

      What do I think about the scalability of the solution?

      We have had no issues scaling it.

      How are customer service and technical support?

      Customer Service:

      I've not had to contact customer support.

      Technical Support:

      I've not had to contact tech support.

      Which solution did I use previously and why did I switch?

      We had something in place previously, and this just seemed to be a better fit. Also, the management of the device worked best for our organization.

      How was the initial setup?

      The initial setup was straightforward.

      What about the implementation team?

      We implemented it in-house. I would suggest building a small lab to get familiar with the process before working on a live environment.

      What other advice do I have?

      Take your time and plan it out before attempting to deploy in a production environment.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      ICT Manager at a printing company with 201-500 employees
      Real User
      It was important for us to consider the product maturity. It has been protecting us for over 10 years.
      Pros and Cons
      • "It has been protecting us for many years, and we hope it will continue to do so for many years to come."
      • "Although they have increased the complexity, it has affected the scanning speed."

      What is our primary use case?

      Our primary use case is for endpoint protection.

      How has it helped my organization?

      It has been protecting us for many years. And, we hope it will continue to do so for many years to come.

      What needs improvement?

      I think they have fantastic product but still kind of in the very early stages at the moment. Because they're just changing from the modular version, where they have a antivirus version and they have a spyware module. They have a different module, although it's managed by a single management console to now single-module called endpoint protection. But still, behind the scenes it seems to be a different product, different traits, with different capabilities and speed. Although they have increased the complexity, it has affected the scanning speed.

      For how long have I used the solution?

      More than five years.

      What do I think about the scalability of the solution?

      They're good. We certainly haven't hit the maximum. We are less than 200 employees at our site, but I believe they can scale up to about 1,000+ or even bigger. So, for us, I don't have an issue.

      How was the initial setup?

      Initial setup was a bit complex because we had not used this product before. So, we had a learning curve of how to understand, manage, how to deploy the product and how to keep updating. Once we understood it, the product was easy to use for our needs.

      What was our ROI?

      It is really important for us to consider:

      Product Maturity

      Cost

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      PeerSpot user
      Security, Cloud & Project Manager at a tech services company with 201-500 employees
      Consultant
      The devices are controlled from one place. This allows management of security for different device vendors with a unique interface.
      Pros and Cons
      • "Their malware detection rate is excellent for all type of devices and the anti-theft products are good and easy to use."
      • "McAfee GW Security and McAfee Child Safety need some improvement as they are relatively new."

      What is most valuable?

      My experience with McAfee is very good. They give excellent support, they are proactive to solve issues, and willing to integrate their products. Their ability to execute is very high.

      Their malware detection rate is excellent for all type of devices and the anti-theft products are good and easy to use.

      All the devices are controlled from one place. This gives great, easy management of security for different device vendors with a unique interface and, best of all, with a unique method.

      Valuable features for us include the quality of their anti-malware detection: one interface for all devices. McAfee GW Security is also good.

      In general, all the branches were very happy with them for three reasons:

      • The product is good
      • The product is well known
      • Their marketing support is excellent

      How has it helped my organization?

      The product is evolving to give a global security solution, engaging all devices and products together under one interface. McAfee GW Security will be a game changer here.

      What needs improvement?

      McAfee GW Security and McAfee Child Safety need some improvement as they are relatively new.

      For how long have I used the solution?

      We have been using the solution for five years. I have broad experience with McAfee’s complete endpoint protection, McAfee Child Safety, and their new McAfee GW Security protection that incorporates protection directly in the Home/SOHO Internet GateWay.

      I worked as the product manager with these products at my former company's Global Security Vertical, giving service to all of our company's branches around the world.

      What do I think about the stability of the solution?

      We have experienced very high stability.

      What do I think about the scalability of the solution?

      We have not encountered any issues with scalability.

      How are customer service and technical support?

      The technical support is excellent.

      Which solution did I use previously and why did I switch?

      We previously used Norton, Kaspersky, and Panda. From my point of view, the basic functionality is similar, but McAfee has a more innovative roadmap.

      How was the initial setup?

      The initial setup was very easy.

      What's my experience with pricing, setup cost, and licensing?

      The initial price is very good as they give good initial discounts, but it seems a little expensive once you renew the license. The price isn't very different comparing it with other Anti virus providers but it's worth it. With respect to freemium solutions, premium gives support and I personally prefer to pay for a service as no one gives anything for free.

      Which other solutions did I evaluate?

      We evaluated Norton, Kaspersky, Panda, and many others.

      What other advice do I have?

      Even though it is a little expensive, the price is worth it. They come up with a complete home security eco-system that will unify the security under one easy interface.

      Going to their new product, McAfee GW Security, security in the Internet GateWay, McAfee is clearly on the right track.

      I was responsible for the introduction of this new type of products in my former company. I evaluated many brands (about ten), new startups, and traditional big security vendors. In my opinion, they have the clearest view of what has to be done now, (in the GW and in the Cloud), and what will be done in the future.

      Some startups have good innovative products, but for sure lack the ability to execute that big vendors have. Big vendors have better malware detection rates, faster response to issues, etc.

      Considering the exponential growth of Home IoT (most don’t have security), McAfee GW Security is, and will be, essential to stop hacking.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      it_user951735 - PeerSpot reviewer
      VP Tecnología at a tech services company with 10,001+ employees
      Real User
      It has the ability to custom define user-defined fields. There are many ways to customize this solution.
      Pros and Cons
      • "This is a good solution for antivirus and malware protection."
      • "One of the drawbacks is that it is not 100% secure."

      What is our primary use case?

      We primarily use this solution for antivirus and malware protection. 

      What is most valuable?

      You can integrate this endpoint protection with a specific business process that you may want to link to the process of the antivirus. It has the capability to custom define user-defined fields. 

      What needs improvement?

      One of the drawbacks to the solution is that it is not 100% secure. Sometimes it fails. Another thing we have noticed is that it is not easy to get all of the navigation information from a user. There is definitely room for improvement.

      For how long have I used the solution?

      More than five years.

      What do I think about the stability of the solution?

      The stability is 80-90%. It is fine.

      What do I think about the scalability of the solution?

      It has all of the architecture of the solution, for distribution points that will allow you to manage the network traffic. It allows you to find different routes based on actual distributed servers or endpoints. 

      How is customer service and technical support?

      We have a very skilled tech support technologist who helps us with our inquiries.

      How was the initial setup?

      It was not really complex, but, there are many ways to customize this solution. This customization takes some time. 

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      Buyer's Guide
      Download our free Trellix Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.
      Updated: March 2024
      Buyer's Guide
      Download our free Trellix Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.