it_user344052 - PeerSpot reviewer
Vice President of Technology at a retailer with 1,001-5,000 employees
Vendor
It provides data that provides executive-level comfort during peak periods, driving direction for future performance-oriented projects and goals. However, more community collaboration would be good.

What is most valuable?

It gives us the ability to quickly script a load test scenario and to develop complex testing scenarios. If you ever want to know more about your application, just recording a session can be invaluable.

How has it helped my organization?

Outside of the obvious benefits of load testing, the data we get back and are able to provide at the executive level provide a level comfort in the given application at peak periods, and drives direction for future performance-oriented projects and goals.

What needs improvement?

They have done well with patching and enhancements in each version. More of a “community” of shared experiences, help, and collaboration would be a good enhancement to their site.

For how long have I used the solution?

We've been using it since 2011.

Buyer's Guide
Tricentis NeoLoad
April 2024
Learn what your peers think about Tricentis NeoLoad. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,976 professionals have used our research since 2012.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

At times we have had issues with load generator agent stability, but tuning the heap and documented network hacks greatly reduced this.

What do I think about the scalability of the solution?

No, it's very easy and quick to scale.

How are customer service and support?

Customer Service:

7/10

Technical Support:

7/10

Which solution did I use previously and why did I switch?

No, not previously but we have demonstrated or performed proof of concepts of other products.

How was the initial setup?

The infrastructure setup was very straightforward, and getting started with our first test was relatively easy with online videos and resources.

What about the implementation team?

We did it in-house.

What was our ROI?

Difficult to really estimate, however we do know that by load testing we have found countless issues over the years that would have affected our e-commerce revenue had these issues made it to our production environment.

What's my experience with pricing, setup cost, and licensing?

We evaluated other products of similar nature as well other team member’s prior experiences with similar products.

Which other solutions did I evaluate?

We evaluated other products of similar nature as well other team member’s prior experiences with similar products.

What other advice do I have?

Start with some small, simple scenarios and expand complexity from there. Your project will take shape quickly, and something that seems overwhelming and complex will all of a sudden will not be so hard. Use the online resources and videos.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
PeerSpot user
Asst Supervisor, QA Automation, Quality Assurance at a insurance company with 1,001-5,000 employees
Vendor
We switched from LoadRunner due to various reasons including cost, ease of use and robust features.

What is most valuable?

Ease of use. Technology support, and robust features.

How has it helped my organization?

We are able to use NeoLoad to quickly expand performance testing to all critical business applications and address some key performance issues.

What needs improvement?

Team Server - Neotys Team Server - This currently stores project data on the local drive. I suggest having Neotys Team Server Data stored on an actual server.

For how long have I used the solution?

Since 2014.

What was my experience with deployment of the solution?

No issues. Simple deployment process.

What do I think about the scalability of the solution?

None.

How are customer service and technical support?

Customer Service:

Excellent.

Technical Support:

Excellent.

Which solution did I use previously and why did I switch?

Yes, HP LoadRunner. We switched due various reasons including cost, ease of use and robust features.

How was the initial setup?

Yes, the initial setup process is really straightforward.

What about the implementation team?

In house.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Tricentis NeoLoad
April 2024
Learn what your peers think about Tricentis NeoLoad. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,976 professionals have used our research since 2012.
Release Test Manager at a tech company with 201-500 employees
Real User
Easy to build test cases, good stability and good scalability
Pros and Cons
  • "The test cases are quite easy to build and to maintain. This is the most valuable aspect of the solution for us. It's the reason why they changed from JMeter to NeoLoad."
  • "Sometimes it's complicated to maintain the test cases. It's much easier than in JMeter, however. I'm not sure if this depends so much on NeoLoad, or is more based on the environment that we are testing."

What is our primary use case?

We primarily use the solution for load testing. Our focus is not so much performance testing. We focus more on load testing, which does inadvertently include performance testing, however. 

What is most valuable?

The test cases are quite easy to build and to maintain. This is the most valuable aspect of the solution for us. It's the reason why they changed from JMeter to NeoLoad.

What needs improvement?

Overall, we're quite satisfied with the product.

Sometimes it's complicated to maintain the test cases. It's much easier than in JMeter, however. I'm not sure if this depends so much on NeoLoad, or is more based on the environment that we are testing.

For how long have I used the solution?

I've been using the solution for about a year now.

What do I think about the stability of the solution?

The stability of the solution has been good, or at least good enough for our purposes. We haven't experienced any bugs or glitches so far. We also haven't had any crashes that would lead us to believe the solution isn't sound.

What do I think about the scalability of the solution?

The scalability has so far fit our needs. We haven't had any issues expanding as required.

We currently have three people actively working on the solution. They are all testers.

How are customer service and technical support?

The technical support is very good. Whenever we have needed something, they've provided support without us having to worry or wonder about if we'd get a response. Either they would send someone or help us remotely or the partner that they recommended to us (during the implementation process) helped us very quickly. The support has met our expectations so far and we're satisfied with their level of support.

Which solution did I use previously and why did I switch?

We previously used Apache JMeter. We switched because test cases were easier to build on this solution.

How was the initial setup?

The initial setup was straightforward for us. However, we did have assistance with the process, and that made it easier.

What about the implementation team?

We got someone from Neotys to help us find someone to help assist us. They recommended a partner to help us to set it up right very quickly. We ordered the assistance suggested and we signed the contract on a Friday evening. We got the first report from NeoLoad the following Tuesday evening. We were quite satisfied with the assistance we received. It made the setup process quite easy.

What other advice do I have?

We have pretty close to the latest version of the solution but are currently trying to make an upgrade.

I can recommend that product. I'd also recommend that new or potential users do some training. It's a good idea to use experienced partners or consultants to assist with the initial setup.

I'd rate the solution nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Assosiate Project Manager at a tech services company with 10,001+ employees
Consultant
Less manual scripting and ease of setting up monitoring are valuable features.

What is most valuable?

Less manual scripting and ease of setting up monitoring are very valuable features of the tool.

Loadrunner has extensive list of analysis features available whereas NeoLoad had limited when I worked.

How has it helped my organization?

It helped us deliver the solution for various customers within budget and efficiently.

What needs improvement?

Analysis can be further improved. I have been using LoadRunner analysis and it has been a very powerful tool.

For how long have I used the solution?

I have used it for six months.

What was my experience with deployment of the solution?

I have not encountered any deployment issues.

What do I think about the stability of the solution?

I have not encountered any stability issues.

What do I think about the scalability of the solution?

I have not encountered any scalability issues.

How are customer service and technical support?

Technical support's turnaround time for issue response is too good.

Which solution did I use previously and why did I switch?

I have worked on various different performance testing tools, and I found NeoLoad very much within budget without compromising the quality of the product.

How was the initial setup?

Initial setup was straightforward.

What about the implementation team?

A vendor team implemented it.

What other advice do I have?

More protocols can be added, and I would love to see if any profiler is included in it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Performance Test Architect and HP ALM Expert at a tech services company with 10,001+ employees
Consultant
I was able to use this product in the past for simulating mobile performance after recording a script over the LAN. I ran into installation issues when the procedure kept hanging.

Valuable Features

The most valuable feature that we've found useful is that NeoLoad provides a variety of bandwidths.

Improvements to My Organization

I was able to use this product in the past for simulating mobile performance after recording a script over the LAN. This feature wasn't available in other testing products that I evaluated.

Room for Improvement

Neotys was extremely promising when they launched and it had features that older versions of HP LoadRunner and HP Performance Center did not (automatic correlation, for example). However with newer releases of HP ALM (especially 11.52 onward), these features were readily available with HP products.

I also ran into installation issues with NeoLoad when the installation never completed.

Use of Solution

I've used it for over two years.

Deployment Issues

I uninstalled the product and tried to install the latest version. However, it sort of kept hanging during the installation procedure.

Stability Issues

We've had no stability issues.

Scalability Issues

There have been no issues scaling it for our needs.

Customer Service and Technical Support

In my experience, technical support was pretty good in those times I had to contact them for issues.

Initial Setup

It was a simple initial setup.

Implementation Team

We implemented it through our in-house team.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user465003 - PeerSpot reviewer
Software Engineer at Mitacs Inc.
Vendor
Easy for a person without any performance testing experience to use.

What is most valuable?

It’s very easy for a person without any performance testing experience to use. It was a breeze to install and start using.

Monitoring Agents, Dynamic Parameters and Automatically Recording of all the Requests and Responses.

How has it helped my organization?

We did not have any idea as to why our application was breaking during normal loads. NeoLoad helped us to determine the huge issues and factors which were completely hidden if not for NeoLoad.

What needs improvement?

It would be nice if they could make it so that the dynamic parameterization in the requests came back without the values from the previous responses. Also, it needs the ability to capture SQL queries that are being fired.

For how long have I used the solution?

I've been using it for eight months.

What do I think about the stability of the solution?

We had scalability issues for loads over 1000 when using one Load Generator. Now we have increased the Load Generator to two.

How are customer service and technical support?

They are very good and prompt in resolving tickets that we raise with them. They did help us in resolving certain issues over the phone call with a NeoLoad Expert.

Which solution did I use previously and why did I switch?

This was our first performance testing tool.

How was the initial setup?

It was very straightforward as it comes with an installer and you just need some space and a server to install it on.

What about the implementation team?

We implemented it in house and my advice is to follow the installation document.

What other advice do I have?

If you install it, you can have fun.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Automation Test Engineer and Team Lead at a computer software company with 51-200 employees
Real User
Simple front end and good UI; skilled technical support was lacking
Pros and Cons
  • "Very easy to use the front end and the UI is very good."
  • "Support wasn't able to solve a technical issue."

What is our primary use case?

We were customers of NeoLoad and I'm an automation test engineer and team lead.

What is most valuable?

I do like this tool, it's very easy to use the front end and the UI is very good. It's also simple for anyone who doesn't have a technical or coding background. I liked that we could record the script and use it multiple times. 

What needs improvement?

Our issues with the solution were related to the license and the support. We had a technical issue related to our software and they weren't able to solve the problem. 

For how long have I used the solution?

We used this solution for 18 months. 

What do I think about the stability of the solution?

I don't find this to be such a stable product because our requirements mean we need to be able to change the script on a monthly and sometimes weekly basis.

How are customer service and technical support?

The support is not great - they don't respond in a timely way. 

What's my experience with pricing, setup cost, and licensing?

We purchased a two-year license but broke the contract after 18 months. 

What other advice do I have?

We're currently looking for a NeoLoad alternative. I prefer dynamic tools because we should be able to change the script and NeoLoad didn't allow us to do that. I'm looking for a tool that will allow for a weekly or monthly script change and provide us with the ability to update whatever has been recorded. 

I would rate this solution a seven out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Performance Analyst at a tech services company with 10,001+ employees
Real User
User-friendly, good reporting, and integrates well with other solutions
Pros and Cons
  • "The scripting is really user-friendly and the reporting is very good."
  • "I would like to see support for auto-correlations."

What is our primary use case?

We use NetLoad for two different types of testing. We use it for load testing and automation testing. We use it test out the user experience. 

What is most valuable?

NeoLoad can be integrated with Selenium for testing the user interface and user experience.

The scripting is really user-friendly and the reporting is very good. It supports regular expressions that help us to correlate things.

NeoLoad integrates well with other solutions.

What needs improvement?

I would like to see support for auto-correlations.

For how long have I used the solution?

I have been using Neotys NeoLoad for three years.

What do I think about the stability of the solution?

This is a stable solution from what I know. The frequency in which it is used depends on the project and the client.

What do I think about the scalability of the solution?

We have 50 people who are licensed and using this solution.

How are customer service and technical support?

The technical support is good.

Which solution did I use previously and why did I switch?

I also have experience with Apache JMeter.

How was the initial setup?

The implementation is easy. It is just about downloading the application and there are three modules to install and configure, including the monitoring, the agents, and the controller.

What other advice do I have?

This is definitely a solution that I recommend. 

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Buyer's Guide
Download our free Tricentis NeoLoad Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Tricentis NeoLoad Report and get advice and tips from experienced pros sharing their opinions.