Chief ingeneer at a tech services company with 1,001-5,000 employees
Real User
It saves time for our backup needs
Pros and Cons
  • "It saves time for the backup needs of our organization."
  • "The interface should be improved."

What is our primary use case?

It saves time for the backup needs of our organization. 

What is most valuable?

It is less bulky. 

What needs improvement?

The interface should be improved. 

For how long have I used the solution?

Three to five years.
Buyer's Guide
Veritas NetBackup
March 2024
Learn what your peers think about Veritas NetBackup. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,924 professionals have used our research since 2012.

What do I think about the stability of the solution?

It is fine.

How are customer service and support?

I do not have experience with their tech support.

Which solution did I use previously and why did I switch?

I have previous experience with Veeam and NetApp Backup. 

Which other solutions did I evaluate?

We looked at Veeam and Veritas NetBackup. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Account Manager at a tech services company with 51-200 employees
Real User
Feature-rich, dependable, and has a powerful licensing model
Pros and Cons
  • "I think this is the best backup solution that we have. It is very good for the infrastructure."
  • "We had some issues with the hardware backup appliance."

What is our primary use case?

We are integrators, and we sell this solution. I am in a sales position.

In most cases, Veritas NetBackup is for carriers or the banking sector; these are our primary customers.

What is most valuable?

It includes many features and has all of the features that other solutions have.

I think this is the best backup solution that we have. It is very good for the infrastructure.

What needs improvement?

We had some issues with the hardware backup appliance. Our main customer is the one that is experiencing these issues.

For how long have I used the solution?

I have been working with Veritas NetBackup for five or six years.

We are working with the latest version.

Last year, we started to sell this version.

What do I think about the stability of the solution?

Veritas NetBackup is a stable solution.

How are customer service and support?

My colleagues in the engineering department handle this area.

How was the initial setup?

I don't have any information regarding the installation.

What's my experience with pricing, setup cost, and licensing?

The licensing model for this solution is very powerful. The licenses are related to the number of years.

What other advice do I have?

We are Veritas partners.

I would rate Veritas NetBackup an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Veritas NetBackup
March 2024
Learn what your peers think about Veritas NetBackup. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,924 professionals have used our research since 2012.
Senior Infrastructure Consultant at FORUM INTERNATIONAL
Real User
Simplistic user interface, good compatibility, and detailed documentation
Pros and Cons
  • "The main features of this solution are deduplication, compression, ease of use, simplistic user interface, and compatibility with all the backup service systems."
  • "The solution is not that stable because it has to be monitored and administered every day. The stability could be improved."

What is our primary use case?

We use Veritas NetBackup to backup any system or database.

What is most valuable?

The main features of this solution are deduplication, compression, ease of use, simplistic user interface, and compatibility with all the backup service systems.

For how long have I used the solution?

I have been using Veritas NetBackup for more than 10 years.

What do I think about the stability of the solution?

The solution is not that stable because it has to be monitored and administered every day. The stability could be improved.

What do I think about the scalability of the solution?

We have approximately 10 customers using this solution.

How are customer service and technical support?

We were satisfied with the technical support.

How was the initial setup?

The installation requires some knowledge, but the procedure is easy and there is a lot of clear detailed documentation you can follow available.

The installation time can vary depending on the size of the environment. On average it can take between five to seven days.

What about the implementation team?

We did the implementation of the solution and we used one engineer.

What's my experience with pricing, setup cost, and licensing?

There is a license required for this solution and it is priced based upon the data used.

What other advice do I have?

I would recommend this solution.

I rate Veritas NetBackup a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
System Engineer at a energy/utilities company with 10,001+ employees
Real User
A good backup solution that covers most of the applications
Pros and Cons
  • "It is a good solution. It covers most of the applications."
  • "Its integration with Nutanix and technical support can be improved."

What is our primary use case?

We use it for the high workload environment. All critical backups are covered by Veritas NetBackup. 

What is most valuable?

It is a good solution. It covers most of the applications.

What needs improvement?

Its integration with Nutanix and technical support can be improved.

For how long have I used the solution?

I have been working with this solution for 15 years. 

How are customer service and technical support?

It is mostly good. We have BCM, so we have no issues with that. Sometimes, there is a delay in getting support due to resources.

How was the initial setup?

Based on my experience of using enterprise-grade backup solutions for a long time, easy management and deployment generally don't happen for enterprises. You generally can't scale an enterprise-grade solution. You usually combine different solutions. 

When we create a full solution, there is some complexity in installation management. In the end, we are able to get features, such as easy management and combined centralized management, with Veritas.

What's my experience with pricing, setup cost, and licensing?

Pricing is good, under our budget, and flexible.

What other advice do I have?

I would rate Veritas NetBackup an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Systems Administrator at a logistics company with 51-200 employees
Real User
Secure, reliable, and has good support
Pros and Cons
  • "We believe that everything Veritas NetBackup offers, including backups, snapshots, deduplication, and replication, is valuable."
  • "System administrators would be more efficient in NetBackup if the number of tools and command lines was reduced."

What is our primary use case?

We use Veritas NetBackup, to back up everything, especially the IT platforms and infrastructures.

How has it helped my organization?

Veritas NetBackup has assisted our company in securing data, protecting data, and protecting our business.

What is most valuable?

We believe that everything Veritas NetBackup offers, including backups, snapshots, deduplication, and replication, is valuable.

What needs improvement?

System administrators would be more efficient in NetBackup if the number of tools and command lines was reduced.

For how long have I used the solution?

I have been using Veritas NetBackup for more than 15 years.

What do I think about the stability of the solution?

Veritas NetBackup is a stable product.

What do I think about the scalability of the solution?

You can say that it is scalable.

How are customer service and support?

Technical support is great.

How was the initial setup?

In my opinion, I would say the initial setup is a complex process.

We require a specialized team to maintain this solution.

What about the implementation team?

For the time being, we are handling or managing the backup solution on our own, but we may need assistance from support to resolve issues with the backup.

What's my experience with pricing, setup cost, and licensing?

It is an expensive solution. It's expensive because it provides many features and options.

What other advice do I have?

In my opinion, it is the best backup solution available. I would rate Veritas NetBackup a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Alliance Solution Architect at a consultancy with 10,001+ employees
Real User
Great security with excellent compression and deduplication
Pros and Cons
  • "The solution offers very good storage efficiency, so there's excellent compression and deduplication within the product that our clients really appreciate."
  • "It would be extremely helpful if the solution offered near-zero recovery time for SQL."

What is our primary use case?

The primary use cases for our clients are for data protection and for backups.

What is most valuable?

The most valuable aspect of the solution for our clients, obviously, is security. It backs up Microsoft SQL Server very well. 

The solution offers very good storage efficiency, so there's excellent compression and deduplication within the product that our clients really appreciate.

What needs improvement?

How the solution operates in the cloud could be improved. There's a feature called data immutability, and needs to be improved within the product.

I'm only familiar with the 8.2 version of the solution. It is my understanding that there are some new features that are being released in 8.3. However, more API integration is required in future releases, if that's not already in the works.

It would be extremely helpful if the solution offered near-zero recovery time for SQL.

For how long have I used the solution?

I've been using the solution for 20 years. It's been about two decades.

What do I think about the stability of the solution?

The solution is very stable. Our clients find it reliable. There aren't bugs or glitches that affect how it works. It doesn't crash or cause downtime.

What do I think about the scalability of the solution?

The solution can scale. That's not a problem. I usually consult with organizations that are medium to large in size, and I know that if they need to expand or scale up, they can do so with this product.

How are customer service and technical support?

I have not had any experience with technical support. That service is for my clients to work with. I simply help evaluate the product on their behalf. My understanding, however, is that they've got a support and managed service that they offer with service level agreements.

How was the initial setup?

Unfortunately, I don't implement the solution. I just evaluate different products, including this one, for my clients. Since I'm not involved in the process, I wouldn't be able to evaluate how difficult or straightforward it is to accomplish.

What's my experience with pricing, setup cost, and licensing?

I am aware of the list pricing. It can be quite high if your company has a lot of storage.

It's licensed on a per terabyte basis. Depending on how many terabytes you have, that will ultimately determine the cost. There aren't any additional costs beyond the per terabyte pricing.

What other advice do I have?

We're Veritas partners, however, we are independent and completely neutral towards our partners. I'm a consultant. I don't use the product. I evaluate the product for clients. The clients are the ones who use the product.

I'd advise other organizations to look at both their on-prem and cloud together. It's good to manage everything from one place.

I'd rate the solution eight out for ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Consultant
PeerSpot user
Systems Architect at a paper AND forest products with 1,001-5,000 employees
Real User
Impressive scalability, stable, and has good support
Pros and Cons
  • "The documentation is good."
  • "The implementation process could be simplified to make it quicker."

What is our primary use case?

I am an integrator and I provide solutions for our customers.

This solution is used for the backup and recovery of our customer's data.

What is most valuable?

We like the use of the tasks.

The documentation is good.

What needs improvement?

The implementation process could be simplified to make it quicker.

For how long have I used the solution?

I was certified with NetBackup in 2008. There was a bit of a break in using backup solutions but I recently started using it again for our customer who is using it. I have approximately two years of experience.

We are working with NetBackup 9.1.

What do I think about the stability of the solution?

Veritas NetBackup is stable. We have not experienced any bugs or glitches with this solution.

At this moment, we are satisfied with it.

What do I think about the scalability of the solution?

The scalability is impressive. Our clients are mostly enterprise businesses.

At this time, we have no plans to increase our usage or move to another solution. We recently implemented this product and we are satisfied with the tasks it performs.

How are customer service and technical support?

If we have any issues, we contact technical support in Russia. They provide us with a resolution.

We are very satisfied with the technical support.

How was the initial setup?

The initial setup is not complex. We implement from the Veritas site and we use the knowledge base.

It can take several months to implement this solution. We had to prepare the architecture, the guides, and documentation for several data centers. It was not a fast implementation.

What's my experience with pricing, setup cost, and licensing?

Our license is capacity-based.

What other advice do I have?

I would rate Veritas NetBackup a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Solution Architect at Sites
Real User
Stable and scalable product with new free resiliency feature
Pros and Cons
  • "Veritas released a new feature in version 8 of NetBackup called VRP. It's kind of like replication management from VMware. The great thing about this feature is that Veritas gave it to us for free."
  • "I also think they could improve the reporting. They use a web-based software application OpsCenter for the reporting and I see that they haven't made any changes in years."

What is our primary use case?

Our primary use case for NetBackup is to protect all the servers and applications that we have in our company.

What is most valuable?

Veritas released a new feature in version 8 of NetBackup called VRP. It's kind of like replication management from VMware.

The great thing about this feature is that Veritas gave it to us for free. 

What needs improvement?

Sometimes we have problems with the support team. They always end up solving and fixing everything, but sometimes they are slow to respond. Maybe they can increase the number of personnel they have for the Spanish language.

I also think they could improve the reporting. They use a web-based software application OpsCenter for the reporting and I see that they haven't made any changes in years. 

For how long have I used the solution?

My company has been using this solution for eight years. 

What do I think about the stability of the solution?

This solution is stable. 

What do I think about the scalability of the solution?

Veritas NetBackup is very scalable. 

How was the initial setup?

I personally have a lot of experience with this product, but someone without a whole lot of knowledge about it would have to partner up with a vendor. I would say overall deployment is at a medium level of difficulty. 

What about the implementation team?

It takes about a week to deploy the solution. This is a backend solution, a master server. Sometimes, it can be difficult to set up the window changes, configure the Oracle database, etc. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Veritas NetBackup Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
Product Categories
Backup and Recovery
Buyer's Guide
Download our free Veritas NetBackup Report and get advice and tips from experienced pros sharing their opinions.