Veritas NetBackup Reviews

Veritas NetBackup is the #13 ranked solution of our top Backup and Recovery Software tools. It's rated 3.8 out of 5 stars, and is most commonly compared to Commvault - Veritas NetBackup vs Commvault

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Real User
Customer Solution Architect, IT Outsourcing & Cloud Computing Services at a comms service provider with 10,001+ employees
Jun 29 2020

What is most valuable?

The VM portal and the CloudCatalyst are two of the solution's most valuable features.

What needs improvement?

The interaction of NetBackup with the cloud is not an easy process. You can't choose, for example, data optimization with the cloud. We would like to use CloudCatalyst with AWS and we can't. I don't know how to explain it, but the data file… more »

What's my experience with pricing, setup cost, and licensing?

Compared to other solutions, such as Dell EMC's Avamar, the solution is reasonably priced. We've got a simple payment scheme set up where most of the features and the product itself are included in one single cost. It's quite straight… more »

Which solution did I use previously and why did I switch?

We previously used Dell EMC's Avamar solution. We decided to switch to Veritas after running into problems on Dell's platform and dealing with large overhead costs to have the solution.

What other advice do I have?

Since we are a service provider, we have a close relationship with Veritas. We offer services based on their technology and on their product. I'd advise others considering implementing the solution to first evaluate against use cases… more »
RoopeshMohabeer
Real User
Senior Systems Support Analyst at a financial services firm with 11-50 employees
Sep 07 2020

What is most valuable?

The value of this solution is that it's a complete solution and the fact that we can do almost every standard process including backups, is interesting and better than the competition. Everything is under one console as opposed to some of… more »

What needs improvement?

Off the top of my head, I can't think of anything that can be added to the solution. Our real issue is the pricing and it's a recurring cost, so it's not something that will go away any time soon.

What's my experience with pricing, setup cost, and licensing?

I don't know the licensing costs off the top of my head, but it's pretty high compared to other solutions out there. There are also additional costs for things like support.

Which solution did I use previously and why did I switch?

I have previously tried a couple of different solutions. But for the time being, it's really one of the most complete solutions. We were using another solution from Symantec for backup purposes. Prior to that, we had also tried another… more »

What other advice do I have?

As a technical solution, this product is right up there. I would recommend the solution but it would depend on the use cases and the load. Depending on the load, there might be other, more cost-effective solutions. I would rate this… more »
Learn what your peers think about Veritas NetBackup. Get advice and tips from experienced pros sharing their opinions. Updated: July 2020.
438,944 professionals have used our research since 2012.
Consultant
Alliance Solution Architect at a consultancy with 10,001+ employees
Jul 05 2020

What is most valuable?

The most valuable aspect of the solution for our clients, obviously, is security. It backs up Microsoft SQL Server very well. The solution offers very good storage efficiency, so there's excellent compression and deduplication within the product that our clients really appreciate.

What needs improvement?

How the solution operates in the cloud could be improved. There's a feature called data immutability, and needs to be improved within the product. I'm only familiar with the 8.2 version of the solution. It is my understanding that there are some new features that are being released in 8.3. However… more »

What's my experience with pricing, setup cost, and licensing?

I am aware of the list pricing. It can be quite high if your company has a lot of storage. It's licensed on a per terabyte basis. Depending on how many terabytes you have, that will ultimately determine the cost. There aren't any additional costs beyond the per terabyte pricing.

What other advice do I have?

We're Veritas partners, however, we are independent and completely neutral towards our partners. I'm a consultant. I don't use the product. I evaluate the product for clients. The clients are the ones who use the product. I'd advise other organizations to look at both their on-prem and cloud… more »
Reseller
Technical Specialist at a tech services company with 51-200 employees
Aug 01 2020

What is most valuable?

The most valuable feature is the ease of use. NetBackup is very easy for end-users. We have never had a problem restoring data. NetBackup has all of the features that you would expect. It includes… more »

How has it helped my organization?

This product works well for all of our use cases.

What needs improvement?

The biggest problem with NetBackup is licensing. With more customers working with virtual machines, they are now licensing based on the number of CPU cores. Some customers choose Veeam because if they… more »

What's my experience with pricing, setup cost, and licensing?

Licensing fees are charged based on the number of CPU cores.

Which solution did I use previously and why did I switch?

We also work with products from Veeam and IBM. I have about 10 years of experience with IBM Spectrum Protect but the support for it is very poor in Egypt. For this reason, we prefer to work with… more »

What other advice do I have?

Overall, NetBackup is a good product and the only problem is the licensing module. We would really like to have socket-based licensing. I would rate this solution a nine out of ten.
Consultant
Senior Infrastructure Consultant at a insurance company with 10,001+ employees
Jul 10 2020

What is most valuable?

Overall, the solution is great. We have no complaints in terms of the quality it provides. We have been using Veritas NetBackup in our environment for the past 10 years. Although the features don't change much, it's extremely user friendly for us. We have widely deployed the solution as our sole… more »

What needs improvement?

The only pain point we have with this solution is the cost. It's very expensive. In fact, it's so expensive we are looking for other platforms. We want to move away from it in order to save our organization costs.

What other advice do I have?

We're a NetBackup customer and we have a close partnership with Veritas. We don't provide any services to clients. We just happen to use it. The product itself is great, however, the pricing is very high compared to the competition. Veritas has been quite well known in the market for some time now… more »

Which other solutions did I evaluate?

Currently, we're evaluating Cohesity. It is a new solution that we are starting to assess. We're looking at whether it's the right solution to replace our existing NetBackup. Right now, our entire organization is a NetBackup supporter. However, we also understand that the cost of the backup is… more »
Real User
Manager, Infrastructure & Support at a insurance company with 10,001+ employees
Jul 05 2020

What is most valuable?

I like this solution, it's quite easy to use because of the friendly graphical user interface. It's easy to create policies and to do installs.

How has it helped my organization?

Backup brings us business continuity.

What needs improvement?

This product doesn't come with a reporting feature which means it has to be installed separately. The outcome is that you don't have good analytical tools or business intelligence reports that you can share with top management. Previously… more »

What's my experience with pricing, setup cost, and licensing?

I don't have the actual figures at the moment, but this is a costly product. Additional expenses would come in when other devices are integrated to the backup solution in that tape library.

What other advice do I have?

I would recommend this product because of the ease of use, the simple installation and that the solution is on cloud rather than on-prem. It's important to research options and to do fact finding before getting into it. You need to know… more »
Real User
Senior Technical Lead at a comms service provider with 1,001-5,000 employees
Jul 12 2020

What is most valuable?

The most valuable feature is the disaster recovery functionality.

What needs improvement?

The cost aspect is one of the largest reasons we will be moving to Commvaut, along with the product has deteriorated in the last few years, mainly due to underdevelopment. The support for new technologies is limited. Time to market is… more »

What's my experience with pricing, setup cost, and licensing?

It's expensive when comparing to other solutions on the market.

What other advice do I have?

There are plenty of new generation backup solutions on the market that are designed for today, for private or public clouds. I would recommend a hybrid of cloud and on-premises. Look for a solution that can provide a hybrid. I would rate… more »

Which other solutions did I evaluate?

We have decided that this will be the last year that we are using Veritas. We used to like their support, but not these days. We will be migrating to Commvault, primarily because of the cost.
Real User
Senior DBA Sql Server, Oracle at a aerospace/defense firm with 10,001+ employees
Jul 06 2020

What is most valuable?

The most valuable feature is the trouble-free operation, as we have not had many problems with it.

What needs improvement?

We are not able to back up our attached drives, which is something that should be improved. The speed of restoring data could be improved. The pricing is an area that can be improved.

What's my experience with pricing, setup cost, and licensing?

I find the cost of this solution to be high. The licensing is done based on the size of the source. If you have a source size of one terabyte then they will charge for a one terabyte license, although what is actually being stored is much… more »

What other advice do I have?

My advice to anybody who is considering Veritas NetBackup is that it's not a bad product and it's good to be prepared. I suggest reviewing the price in advance. I find it to be not a bad product, but it would be much better with… more »

Which other solutions did I evaluate?

We have been exploring other options that are available in the market. Products like Veeam have similar features, so we will continue our evaluation and consider cost as one of the main factors.
See 11 More Veritas NetBackup Reviews

What is Veritas NetBackup?

NetBackup reduces the staggering complexity of enterprise data protection, outpaces the relentless growth of the data center, and increases the agility IT needs to transform from traditional cost center to service-oriented business enabler. Enterprises trust Symantec.

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