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AS
IT Audit Group Head at a tech services company with 1,001-5,000 employees
Real User
Top 5
Easy to operate, affordable, and great technical support

What needs improvement?

The solution is lacking a professional website, they should be updated more often.

For how long have I used the solution?

I have used the solution for five years. 

What do I think about the stability of the solution?

We found no bugs with the operation of the solution. 

How are customer service and technical support?

There are no problems with the technical support. If a problem occurs it gets resolved immediately with our technical support partners.

How was the initial setup?

The initial setup is simple and understandable.

What's my experience with pricing, setup cost, and licensing?

I find the solution to be very affordable.

What other advice do I have?

My advice for people that wants to implement the solution is that it is very good, you…

What needs improvement?

The solution is lacking a professional website, they should be updated more often.

For how long have I used the solution?

I have used the solution for five years. 

What do I think about the stability of the solution?

We found no bugs with the operation of the solution. 

How are customer service and technical support?

There are no problems with the technical support. If a problem occurs it gets resolved immediately with our technical support partners.

How was the initial setup?

The initial setup is simple and understandable.

What's my experience with pricing, setup cost, and licensing?

I find the solution to be very affordable.

What other advice do I have?

My advice for people that wants to implement the solution is that it is very good, you get value for money, and you will be well protected. Additionally, you should make sure the implementation is done correctly and the configuration is well defined.

I rate WatchGuard Firebox a nine out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Santosh Thorwat
IT Head at Patil Group
Real User
Top 20
Useful site-to-site controls and overall good functionality

What is our primary use case?

We use WatchGuard Firebox for network security in our offices.

What is most valuable?

The main features of the solution are the control of the site-to-site network access and the overall features.

What needs improvement?

The solution can improve by adding a feature to tag a MAC address of a computer system in the policy and more IP configuration settings.

For how long have I used the solution?

I have been using this solution for approximately ten years.

How are customer service and technical support?

We did not need to use technical support.

What about the implementation team?

The implementation of the solution was done by our IT management team.

What other advice do I have?

I rate WatchGuard Firebox an eight out of ten. 

What is our primary use case?

We use WatchGuard Firebox for network security in our offices.

What is most valuable?

The main features of the solution are the control of the site-to-site network access and the overall features.

What needs improvement?

The solution can improve by adding a feature to tag a MAC address of a computer system in the policy and more IP configuration settings.

For how long have I used the solution?

I have been using this solution for approximately ten years.

How are customer service and technical support?

We did not need to use technical support.

What about the implementation team?

The implementation of the solution was done by our IT management team.

What other advice do I have?

I rate WatchGuard Firebox an eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate