We performed a comparison between WatchGuard Firebox and Zscaler Internet Access based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet FortiGate is easy to use."
"The Intrusion Prevention System and the web filtering are both working well."
"There are lots of features and most of them are deployed for internet security. Users are protected if they accidentally go to some malicious sites."
"Initial setup is straightforward. There weren't too many issues with setting it up. It takes one hour or so."
"Fortinet FortiGate's most valuable features are ease of use, flexibility, and most of the configuration we can be done using the GUI. When we compare Fortinet FortiGate with other solutions the firewall policy are very easy to understand."
"Security solution with a straightforward and quick setup. It's a stable and scalable product."
"Mainly the FortiGate reporting system is very good. It guides us through all the expectations of security. Fortinet provides us all that we need for security. Also, Fortinet FortiGate is a next-generation firewall. It is much more advanced than others."
"The network security and cloud security are most valuable."
"The most valuable feature is the GUI, especially the real-time bandwidth usage report. Also, its integration with WiFi access points is nice."
"I like that this product has very few issues."
"If there is any conflict, the reporting feature will kick out all types of information, which is great."
"Simple to move settings between WatchGuard boxes."
"There are no problems with the technical support. If a problem occurs it gets resolved immediately with our technical support partners."
"The features that I have found most valuable are the FireWall features. The management side of WatchGuard is quite easy because it supports two ways to manage it - by the web and the other one they call WatchGuard systems manager. I used to be familiar with WSM only, but they improved their GUI in the web browser and now it is much easier to do it within the web browser."
"The most valuable feature is the ease of use of the interface."
"Firebox operates effectively in the background, blocking potential threats without a need for constant monitoring."
"Zscaler Internet Access's best feature is the granular policy controls."
"Overall, we're very happy with our product."
"After a proper implementation, the maintenance is very low."
"Stability-wise, I rate the solution a nine and a half out of ten...The setup phase was easy."
"One feature that is valuable to me from an implementation point of view is that it's very easy to implement."
"We enjoy all of the proxy capabilities and the capability to integrate into the SIEM/SOC solution."
"The policies are very intuitive and easy to configure, with very little possibility of messing things up."
"The most valuable features of Zscaler Internet Access are it's on the cloud, high network performance, and the interception of users is very easy."
"Fortinet FortiGate is not very easy to use. The navigation could be improved to make it easier to use."
"It should come integrated or have its own type of network monitor tool in a module. There should just be one package, and you are good to go."
"There are just some services that aren't available. For example, the Ethernet or point-to-point protocols. They could add these services to their product offering - especially services for ISPs."
"The monitor and the visibility, in this proxy, is very weak."
"Difficult to add or define, and not that easy to configure and manage."
"In the next release, I would like to see the interface simplified to be more user-friendly."
"There can be more security in hybrid implementations. When a customer has a hybrid environment where some parts are in the cloud, we need a consistent security solution for such scenarios."
"Technical support for this solution can be improved."
"I believe there is a need for additional measures to connect mobile devices securely to the Firebox router."
"The software base, the management piece that goes onto a server, is not as user-friendly as I would like. There are three different pieces that you have to manage, so it's a little bit convoluted, in my opinion."
"The next release should have better software and configuration systems that can also be used on Linux."
"The performance of the solution's processor needs to be faster."
"There is room for improvement on the education side, regarding what does what, rather than just throwing it at a person and assuming they know everything about it. A lot of times, you have to call WatchGuard support to get the solution that will work, rather than their just having it published so that you can fix the problem on your own."
"The reporting is a little on the weak side. I would like to see a better reporting set and easier drill-down options."
"I haven’t dug deeply into the reporting features yet or if they are working well. However, I have generated several reports and there was too much unnecessary information, in comparison with the reporting features in the Sophos firewall. Sophos' reporting is more readable and easier to configure."
"I'd like to have better access to workstation monitoring, connection monitoring, and the amount of time an address is being used, to better gauge proper network utilization. If I knew that something was connected to a particular external location for an extended period that seems abnormal, I'd be able to act upon it."
"Zscaler should continue to make the user interface better. They should also improve the backup network and continue to expand it so that it can handle larger numbers of customers."
"I would like to see the ability to choose a pool of IPs for my company, set up rules based on them, and know that those IPs are not used by other companies."
"One thing that they could improve is the ability to import rules from other platforms."
"Another thing that I would like to see is if Zscaler could have a separate product for direct access. I looked at a private access solution, but I understand there's a separate product that isn't integrated with this."
"The main issue with Zscaler Internet Access is proxy IP detection, which sometimes makes sites inaccessible."
"They could provide more time for the onboarding the training of an IT person."
"It also needs better integration with other applications as well. There are some restrictions."
"One thing that needs to be improved is their presence in China. I'm not sure if that's a Zscaler thing or if it's a problem with all vendors in this space, but it would be nice to have better coverage in China. This concern is a common one for vendors across the board when dealing with the Chinese market."
WatchGuard Firebox is ranked 13th in Firewalls with 78 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. WatchGuard Firebox is rated 8.6, while Zscaler Internet Access is rated 8.2. The top reviewer of WatchGuard Firebox writes "Offers a streamlined deployment, intuitive interface and robust security features". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". WatchGuard Firebox is most compared with Netgate pfSense, Sophos XG, OPNsense, SonicWall TZ and Meraki MX, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and Appgate SDP. See our WatchGuard Firebox vs. Zscaler Internet Access report.
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