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Featured Review
Find out what your peers are saying about Untangle NG Firewall vs. WatchGuard Firebox and other solutions. Updated: November 2021.
554,529 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"All features are useful. We are using premium features such as bandwidth sharing, failover, web filters, SSL controls, antivirus, and VPN. We use these features to the fullest. These features are available in the paid firewall license, not the free one.""They have a command center that makes it easy to log into and see all of your appliances nationwide.""Its detection, antivirus, and filtering features are the most valuable. The facility to connect by using the VPN connection is also a very valuable feature. It is very strong, secure, and reliable. We have implemented the Untangle solution in all hardware. It is also a user-friendly solution. It is easy to learn and easy to configure.""Easy to set up and easy to integrate.""The most valuable features are IPS, MAPI, NAT, and VPN."

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"Regarding the reporting, I was in the Dimension server earlier today. It's very powerful. I like it. And the management features are easy to use. I like the fact that I can open up the System Manager client or I can just do it through the web if I'm making a quick change.""The solution has increased productivity with our outside salespeople being able to connect into their computers and use those remotely.""I like that this product has very few issues.""The solution simplifies my business. Normally, for administration, we are using NetApp System Manager on Window since it's easy to create new policies. In a short amount of time, you can create new policies based on new requirements. For example, in the last few months, many requirements changed due to the coronavirus, adding the use of new services, like Office 365, and eLearning tools, like Zoom.""Among the most valuable features is the ease of use — love the interface — of both the web interface and of the WatchGuard System Manager.""There are no problems with the technical support. If a problem occurs it gets resolved immediately with our technical support partners.""It also provides us with layered security. It has onboard virus scanning features that allow it to scan before something gets to the host. It will also stop a person from going to a site that is known to be bad.""It saves us time in the respect that we now have the template built for it so we can get in and get it done. We've had much less problem supporting Voice over IP technologies from different companies. Because our client base has grown over the years, we're probably saving 20 to 30 man-hours a month now that we've got this on a good stable level."

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Cons
"We seek the availability of the hardware in our region. The hardware-based firewall from Untangle is currently not available in our region. It should have threat protection on a real-time basis. This feature, available in Check Point and Sandstorm kind of scenario, is currently missing in Untangle NG Firewall.""The pricing should be reduced because it is expensive.""They don't have any feature that allows you to drop the session.""Web-filtering policies could be improved.""The common center facility that Untangle provides should be available on-premises. There are great corporations here in Mexico that like the Untangle solution, but they don't like the fact that the monitoring and access to the appliance are in the cloud. They request for the common center facility to be available and installed on-premises."

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"Once you start getting into proxy actions and setting up: "Okay, cool. Once this rule gets triggered, what actions have to happen?" I do know a few people who use WatchGuard and they still have to get assistance when they look at that. So I would file that as a con for WatchGuard. Proxy actions can be a little bit complicated.""The few issues that we have had, such as not knowing where to go, they have been answered quickly.""The way Secure Sign-On authentication is happening needs to be improved. When the Secure Sign-On portal is turned on, anybody who comes into the campus, whether he or she is a staff member or a guest, has to go past the initial portal. One of the shortcomings is the username. It shouldn't allow permutations or combinations with upper or lower cases. For example, when there is a username abc, it shouldn't allow ABC or Abc. It should not allow the same username, but currently, two separate people can go in. Therefore, its authentication or validation should be improved, and the case sensitiveness should be picked up. If I have restricted someone to two devices, they shouldn't be able to use different combinations of the same username and get into the third or fourth device. It shouldn't allow different combinations of alphabets to be used to log in.""If they could make the traffic monitoring easier that would be great. I don't use it that frequently, but I would like to see some improvements in the ease of use of that component, so it makes more sense. I know it's a technical component so there's going to be some difficulty trying to make that easier.""The solution is lacking a professional website, they should be updated more often.""I'm not really impressed with the reporting side of it. It may be something I just haven't figured out very well, but it's hard to filter down on reporting of the actual valuable information that you would want. There is a lot of information out there so you have to have some kind of tool capture it and then filter through. So far, I haven't found the reporting side of the WatchGuard to be that user-friendly.""Websense is an application that monitors and filters internet traffic. Websense was derived from WatchGuard. But when you go to WatchGuard to actually implement that particular feature, you have to use some type of additional feature and you have to pay for it, unfortunately. I think it should be free or free in the WatchGuard box itself, as an option. It would be nice if they didn't charge us for that.""Its documentation could be improved. Sometimes, you need to search a bit longer to find what you are looking for."

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Pricing and Cost Advice
"It is not expensive. It is cheaper than Fortinet.""The pricing model is better than with SonicWall.""It is not expensive. The best part is that it is based on the pay-per-use kind of scenario. An increase or decrease in the number of people doesn't make any difference. We are really happy about using this particular scenario."

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"The pricing was in line with everyone else; maybe slightly higher.""The pricing of WatchGuard is probably a little higher than the SonicWall, but it makes up for it in dependability. It's worth it to me, especially since it's not much higher. For just a little bit higher price you get the dependability of the firewall with the WatchGuard brand.""I find the solution to be very affordable.""They license it. When we buy it, we buy it with a three-year license. That's the most cost-effective way to do it. So, if you're going to buy it, then buy it with the three-year licensing.""I usually tell people that it's really affordable as well, particularly compared to Cisco.""We don't have any other costs other than the licensing stuff.""They have an annual subscription license. Initially, we had opted for three years. After that, we went for another three years, and after that, we have been doing it yearly. They also have a license for five years.""WatchGuard had a very competitive price. It was only 10 to 20 percent more than a single instance device but with that extra cost it provided a second load balancing device... unlike other brands whose method of hardware and software licensing would have doubled our cost."

More WatchGuard Firebox Pricing and Cost Advice »

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Questions from the Community
Top Answer: They have a command center that makes it easy to log into and see all of your appliances nationwide.
Top Answer: The pricing model is better than with SonicWall. I am not able to discuss the pricing specifically because pricing with every partner is different.
Top Answer: They don't have any feature that allows you to drop the session. If you log in and you see your ARP table with many connections and you want to drop one for some reason or another, such as… more »
Top Answer: We are providing our services to all WatchGuard customers in the region. 
Top Answer: We just use it as a secondary WiFi device. We're a small office and we needed to set up a WiFi device for a few of our employees.
Top Answer: We're a hospital and we use it for developing our incoming and outgoing policies, and we also use it for VPN.
Ranking
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18,493
Comparisons
16,204
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3
Average Words per Review
745
Rating
9.3
Views
20,070
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16,732
Reviews
22
Average Words per Review
985
Rating
8.7
Comparisons
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Overview

Untangle NG Firewall takes the complexity out of network security—saving you time, money and frustration. Get everything you need in a single, modular platform that fits the evolving needs of your organization without the headaches of multiple point solutions.

Enjoy the flexibility to deploy Untangle’s award-winning NG Firewall software on third party hardware, as a virtual machine, or as a turnkey appliance.

Rest assured that the browser-based, responsive and intuitive interface will enable you to create policies quickly and easily. Then, drill down into database-driven reports—the most comprehensive and detailed in the industry—to get visibility into exactly what’s happening on your network.

WatchGuard's approach to network security focuses on bringing best-in-class, enterprise-grade security to any organization, regardless of size or technical expertise. Ideal for SMBs and distributed enterprise organizations, our award-winning Unified Threat Management (UTM) appliances are designed from the ground up to focus on ease of deployment, use, and ongoing management, in addition to providing the strongest security possible.

Offer
Learn more about Untangle NG Firewall
Learn more about WatchGuard Firebox
Sample Customers
North American Stamping Group, Cerebral Palsy of North Jersey (CPNJ), Brown County Schools, IN, City of Bridgeton, MO, Lancaster County, SC, Vision Charter School, Clay County Sheriff’s Department, NC, Breakwater School, Boys & Girls Club of Manchester, NH, Admiral Farragut Academy, Flow Companies, No Ordinary Hotel, KECdesign,
Ellips, Diecutstickers.com, Clarke Energy, NCR, Wrest Park, Homeslice Pizza, Fortessa Tableware Solutions, The Phoenix Residence
Top Industries
VISITORS READING REVIEWS
Comms Service Provider40%
Computer Software Company16%
Government5%
Educational Organization4%
REVIEWERS
Manufacturing Company18%
Construction Company15%
Healthcare Company9%
University6%
VISITORS READING REVIEWS
Comms Service Provider34%
Computer Software Company17%
Government6%
Wholesaler/Distributor4%
Company Size
REVIEWERS
Small Business100%
REVIEWERS
Small Business67%
Midsize Enterprise21%
Large Enterprise13%
VISITORS READING REVIEWS
Small Business87%
Midsize Enterprise3%
Large Enterprise10%
Find out what your peers are saying about Untangle NG Firewall vs. WatchGuard Firebox and other solutions. Updated: November 2021.
554,529 professionals have used our research since 2012.

Untangle NG Firewall is ranked 6th in Unified Threat Management (UTM) with 5 reviews while WatchGuard Firebox is ranked 3rd in Unified Threat Management (UTM) with 24 reviews. Untangle NG Firewall is rated 9.4, while WatchGuard Firebox is rated 8.8. The top reviewer of Untangle NG Firewall writes "Good VPN features, helpful reporting and alerting, built-in content filtering, and excellent support". On the other hand, the top reviewer of WatchGuard Firebox writes "Competent, basic front-end; the ports that I have assigned appear to be unattainable to outsiders". Untangle NG Firewall is most compared with OPNsense, pfSense, Sophos UTM, Fortinet FortiGate and Cisco ASA Firewall, whereas WatchGuard Firebox is most compared with Fortinet FortiGate, Sophos XG, SonicWall NSa, pfSense and Cisco ASA Firewall. See our Untangle NG Firewall vs. WatchGuard Firebox report.

See our list of best Unified Threat Management (UTM) vendors.

We monitor all Unified Threat Management (UTM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.