We performed a comparison between Untangle NG Firewall and WatchGuard Firebox based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortigate's most valuable feature is that it doesn't need a push policy when writing rules."
"You can create multiple Virtual Domains (VDOMs), which are treated as separate firewall instances."
"The technical support in our region is excellent."
"The license management is very valuable. You can get a new license each year, or you can enroll every two to four years. You can get the logs, and you will get the information on the risk in your network and the entire organization. With this information, you can take action on your actives, computers, or devices. You can bring your own device as an SSE."
"Fortinet offers the latest versions to cater to the needs of enterprises."
"From the firewall perspective, the rules and policies are very sufficient and easy to use."
"The solution is easy to configure and maintain remotely."
"The stability and scalability of this solution are satisfactory. Its SD-WAN, VPN, and URL filtering features are very useful."
"The web blocking for my clients and the application control are valuable."
"All features are useful. We are using premium features such as bandwidth sharing, failover, web filters, SSL controls, antivirus, and VPN. We use these features to the fullest. These features are available in the paid firewall license, not the free one."
"The product’s most valuable features are endpoint protection management, load balancing, and connectivity with Active Directory."
"They have a command center that makes it easy to log into and see all of your appliances nationwide."
"The product is easy to implement."
"Web filtering is very reliable."
"NG Firewalls allow us to permit or deny applications we don't want to run. We also use content filtering, SSL inspection, and all the other things we run on the firewall to keep our clients protected and ensure they're not going where they shouldn't. It's a great firewall that works as intended."
"The majority of our clients are very small businesses, and Untangle devices have been fantastic for these small clients. We've basically standardized our stack to just simply use Untangle. We include the hardware and the service option, which makes it very easy and affordable for us to just simply push that into the monthly per-user costing that we provide as a managed services provider. It's really a no-brainer. They're easy to use, and they're easy to set up and configure. Support is generally good about resolving any issues that we have. We haven't had any real complaints."
"Management and visibility are the most valuable features."
"The main reason we went with it was the security protocols. They were more robust on this device."
"The solution has a useful traffic monitor."
"The tool's most valuable feature is the dashboard."
"Among the most valuable features is the ease of use — love the interface — of both the web interface and of the WatchGuard System Manager."
"WatchGuard has a very easy VPN and branch office VPN setup, so we use those pretty extensively."
"WebBlocker has the best URL category database ever."
"The Dimension control, the one-spot reporting and control, has been nice. It's been easy to go in and make sure people are doing what they're supposed to be doing and that only the right stuff is getting in."
"Application management can be improved."
"I have to say that the initial setup was complex. The deployment took a few days to get set up. Initially, we were using an IPVanish. We switched to this tool since we thought it would be easier. But it turns out it wasn't easier to set up and run."
"We'd like more management across other integrations."
"The performance could be a bit better. Right now, I find it to be lacking. Having good performance is very important for our work."
"NGN, reporting and controls."
"The support we receive when we need to upgrade is not satisfactory and has room for improvement."
"Technical support needs to be improved."
"Fortinet FortiGate could improve the user interface. There should be more functionality and options through the GUI."
"The hardware can be improved."
"It does have multi-factor authentication in some areas, but I would love to see a more widely implemented version of that on the devices themselves."
"We have a minor issue when assigning IP addresses in the ARP tables. You should be able to go into the ARP tables, look at the IP address and say, "Nope, they need to be on this side on this IP address." The ability to set a DHP reservation from the ARP tables would be great. It's no big deal, but it would be nice to have."
"The web content filtering needs improvement."
"The pricing should be reduced because it is expensive."
"There is room for improvement in the logs. Like with Cisco, I can do almost everything and know almost anything about what's running. Untangle works very much out of the box. It's very user-friendly, but it's not engineer-friendly. So, it's good for a home user. For something fairly easy, but at the same time, with good technology to have at home, because at home, I'm not a millionaire or anything like that. So it's not like I'm worried to get hacked. I didn't want something like a Cisco firewall; it would be a bit overkill to have at home. So that's why I went for Untangle. But it lacks a few features. It's just a tick-box kind of thing. So they have apps and turn on and off the apps. The VPN's configuration is all very ticked. They have a few custom configurations, but it's not that much."
"The ability to setup a DDNS for each WAN independently would be a very handy feature."
"They don't have any feature that allows you to drop the session."
"We use WatchGuard to manage our failover for internet. If a primary internet goes down, it does a failover to the secondary the internet. However, what it doesn't do so well is that if the primary internet has a lot of latency but it's not completely down, it doesn't do a failover to the backup in a timely manner."
"Some of the configuration options are somewhat confusing."
"The VPN aspect of the WatchGuard Firebox is an area that could potentially benefit from improvement. We encountered difficulties while attempting to integrate Windows 11 laptops into the system, which resulted in unreliable connections. After some research, we discovered that this was primarily due to compatibility issues with Windows 11 and required a patch. However, it was still a challenge as it seemed that even when we tried to keep the laptops on Windows 10, they still exhibited the same issues as Windows 11 machines. Despite WatchGuard attributing the problem to Microsoft, we were eventually able to find a solution and all the machines are now functioning seamlessly."
"The product's technical support services need improvement."
"I would like to see more tutorials on setting up the Firebox."
"The only downside is that it is missing an API, that you can use to easily collect information from it."
"If they could make the traffic monitoring easier that would be great. I don't use it that frequently, but I would like to see some improvements in the ease of use of that component, so it makes more sense. I know it's a technical component so there's going to be some difficulty trying to make that easier."
"Its documentation could be improved. Sometimes, you need to search a bit longer to find what you are looking for."
Untangle NG Firewall is ranked 24th in Firewalls with 22 reviews while WatchGuard Firebox is ranked 13th in Firewalls with 78 reviews. Untangle NG Firewall is rated 8.6, while WatchGuard Firebox is rated 8.6. The top reviewer of Untangle NG Firewall writes "Its simplicity, variety of features, and low pricing have enabled us to improve the security for our small business clients at a price that they are happy to pay for". On the other hand, the top reviewer of WatchGuard Firebox writes "Offers a streamlined deployment, intuitive interface and robust security features". Untangle NG Firewall is most compared with OPNsense, Netgate pfSense, Sophos XG, Sophos UTM and IPFire, whereas WatchGuard Firebox is most compared with Netgate pfSense, Sophos XG, OPNsense, SonicWall TZ and Meraki MX. See our Untangle NG Firewall vs. WatchGuard Firebox report.
See our list of best Firewalls vendors, best Unified Threat Management (UTM) vendors, and best Firewalls vendors.
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