Most Helpful Review
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"It helps us when segmenting and securing the network and all sort of technologies, all sort of next generation needs. It's next generation phases of firewall like anti-virus, sandboxing, wifi, and VPN."
"They have many different options with Palo Alto WildFire and the set-up is quick. If you have all the details in hand, it does not take more than 15 minutes to deploy a firewall."
"The most valuable feature is the Automatic Verdict, to recognize whether something is a threat, or not."
"The way that the solution quickly updates to adjust to threats is the solution's most valuable aspect. When there's a security attack, within five minutes, all Wildfire subscribers have access to updates so that all systems will be safe. Its threat prevention is way better than other vendor products."
"Using WildFire has reduced the number of viruses and the amount of malware that comes into our system, which means that I don't have to rely on the end-users to identify it."
"The most valuable feature for us is the VPN."
"For example, if a security Intel threat talks about an IOC. We can then go to our MSP and say, "Is there a signature for this particular type of malware that just came out?" And if they'll say yes, then we'll say, "Okay. Does it apply to these firewalls? And have we seen any hits on it?" There's absolutely value in it."
"The technical support is good."
"The reports are detailed."
"The most valuable feature for small and medium businesses is the support for various protocol proxies."
"The most valuable feature is the GUI, especially the real-time bandwidth usage report. Also, its integration with WiFi access points is nice."
"The Dimension control, the one-spot reporting and control, has been nice. It's been easy to go in and make sure people are doing what they're supposed to be doing and that only the right stuff is getting in."
"I like the High Availability features of the newest ones I'm using because they allow a firewall to fail and still be up and running."
"I like their management features a lot. Their System Manager server as well the System Manager software make managing them, and tracking changes, very easy and complete."
"The most valuable are the VPN and proxy features."
"It's pretty simple to understand when you want to do any diagnostics on your network. If you want to go in and see what packages are having trouble getting through, what's being held, stalled, etc., it's very easy to use in that way."
"Other vendors have some sort of bandwidth management built into the firewall itself and Palo Alto is missing that."
"There are certain changes that I was expecting in the previous version, and I hope that they are soon fixed. All of the problems that I have faced so far have been resolved."
"I would like to see them continue on their developmental roadmap for the product."
"The size of Palo Alto's cloud is big but it could be easier to use from a product management perspective."
"It would be nice if there was an easier way to install and deploy it, such as through the inclusion of wizards."
"When you contact support, there is no guarantee that they will be available to help you tackle the issue that you are facing."
"It's not really their problem, it's a problem across the board. There will always be problems with interrupted traffic. We have to set it up where we're playing a middle man game where we're stripping it out, looking at it, and then putting it back together and sending it on its way. That requires CPU cycles. And there's some overhead with that."
"The deployment model could be better."
"This solution needs the option to add an external hard drive."
"It would be wonderful if the WatchGuard team develops nice products for threat intelligence."
"We bought Firebox four or five years ago, and with the first version I had to reboot it every two or three months for no apparent reason. We upgraded last year to the M370 and it's been running, but it is rebooting from time to time. I don't know why."
"A 12-hour power outage... got our batteries."
"The documentation for the System Manager/Dimension configuration, could be a little bit clearer... The use case where you have multiple sites with multiple firewalls, and one site that has the System Manager server and the Dimension server, wasn't really well defined. It took me a little bit of digging to get that to actually work."
"It's very hard to get information from their website, for exactly what I need to do. Sometimes I end up having to open a lot of support tickets... It's a navigational issue which makes it hard to find what I'm looking for and it's just so broad."
"One other shortcoming is that there is no backup for it. We really haven't figured out how we might solve that problem. We may want to put a duplicate in... With WatchGuard, we just have the one box. If that were to fail, we'd probably be really hurting."
"We use WatchGuard to manage our failover for internet. If a primary internet goes down, it does a failover to the secondary the internet. However, what it doesn't do so well is that if the primary internet has a lot of latency but it's not completely down, it doesn't do a failover to the backup in a timely manner."
Pricing and Cost Advice
"It's pretty expensive but with respect to value for money, it's okay."
"The licensing fees are on an annual basis, and there are no costs in addition to the standard fees."
"We pay between $3,000 and $4,000 CAD ($2,200 - $3,000 USD) per year to maintain this solution."
"This solution is very pricey and it depends on the package that you implement."
"I think they should lower the price of this solution"
"The pricing is highly expensive."
"This is an expensive product and the market for Palo Alto in Poland could be much bigger if the pricing was comparable to Fortinet."
"The subscription that was purchased is for three years, but it is usually for one year at a time."
"The cheapest configuration, for maybe five people, is approximately $500."
"The price is so small that I don't pay attention to it anymore. I think we pay a few thousand dollars for two to three years, so about $100 per month. That's for all of our users. There is an additional cost if we want to go with a deeper licensing model, but we just pay for antivirus, IPS, and main product support."
"I haven't seen the pricing since 2017, but it was competitive. SonicWall, Barracuda, and WatchGuard were all about the same price when we did our last pricing."
"Each one, for the primary unit, was $8,600 and the High Availability unit was $2,000. That's with three years of subscription and support and the Total Security Suite."
"We only license our corporate one and the one we have at our DR site, we don't worry about the branches. It doesn't pay for us to license the ones at the branches. What they charge for what they call basic maintenance is extremely high for those little fireboxes."
"The two larger devices are about $1,000 each and the smaller ones are about $500 or $600 each... It's cheaper and you have more control because it's self-managed."
"The cost three years ago was about $800."
Questions from the Community
Top Answer: The way that the solution quickly updates to adjust to threats is the solution's most valuable aspect. When there's a security attack, within five minutes, all Wildfire subscribers have access to… more »
Top Answer: The pricing of the solution is a bit higher, but it's worth the extra money you will spend because of the protection that you get.
Top Answer: In terms of threat prevention capabilities, the solution doesn't need any improvements that I can see. We've been quite satisfied. The size of Palo Alto's cloud is big but it could be easier to use… more »
Top Answer: We are providing our services to all WatchGuard customers in the region.
Top Answer: We just use it as a secondary WiFi device. We're a small office and we needed to set up a WiFi device for a few of our employees.
Top Answer: We're a hospital and we use it for developing our incoming and outgoing policies, and we also use it for VPN.
out of 25 in Advanced Threat Protection
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out of 13 in Unified Threat Management (UTM)
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|Palo Alto Networks||WatchGuard|
|WildFire™ cloud-based threat analysis service is the industry’s most advanced analysis and prevention engine for highly evasive zero-day exploits and malware. The cloud-based service employs a unique multi-technique approach combining dynamic and static analysis, innovative machine learning techniques, and a groundbreaking bare metal analysis environment to detect and prevent even the most evasive threats.|
WatchGuard's approach to network security focuses on bringing best-in-class, enterprise-grade security to any organization, regardless of size or technical expertise. Ideal for SMBs and distributed enterprise organizations, our award-winning Unified Threat Management (UTM) appliances are designed from the ground up to focus on ease of deployment, use, and ongoing management, in addition to providing the strongest security possible.
Learn more about Palo Alto Networks WildFire
Learn more about WatchGuard Firebox
|Novamedia, Nexon Asia Pacific, Lenovo, Samsonite, IOOF, Sinogrid, SanDisk Corporation||Ellips, Diecutstickers.com, Clarke Energy, NCR, Wrest Park, Homeslice Pizza, Fortessa Tableware Solutions, The Phoenix Residence|
Comms Service Provider21%
Financial Services Firm7%
Computer Software Company25%
Comms Service Provider25%
Comms Service Provider33%
Computer Software Company18%
Palo Alto Networks WildFire is ranked 1st in Advanced Threat Protection with 11 reviews while WatchGuard Firebox is ranked 2nd in Unified Threat Management (UTM) with 38 reviews. Palo Alto Networks WildFire is rated 8.8, while WatchGuard Firebox is rated 8.8. The top reviewer of Palo Alto Networks WildFire writes "Good technical support and provides automatic analysis that saves us time in filtering email". On the other hand, the top reviewer of WatchGuard Firebox writes "Geolocation allows us to lock down certain policies to only U.S. IPs". Palo Alto Networks WildFire is most compared with Fortinet FortiGate, Cisco Firepower NGFW Firewall, Cisco ASA Firewall, Zscaler Internet Access and Juniper SRX, whereas WatchGuard Firebox is most compared with Fortinet FortiGate, Sophos XG, SonicWall NSA, pfSense and SonicWall TZ.
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We monitor all Advanced Threat Protection reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.