HelpSystems vs Pega

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
HelpSystems
Based on 4 reviews.
Pega
Based on 13 reviews.
Top Comparisons
Overview
Information Not Available
Pegasystems Inc. is a publicly traded American software company based in Cambridge, Massachusetts, with offices throughout North America, Europe and Asia. It has several products that focus on customer service and predictive analytics. Pegasystems was founded in 1983 by CEO and Chairman Alan Trefler. The company went public in 1996 and began trading on NASDAQ under the symbol PEGA. Pegasystems' customers are in various sectors such as financial services, insurance, healthcare, communications & media, life sciences, and government.
Sample Customers
HelpSystems AutoMate: Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
AutoMate BPA Server [EOL]: Gorgias Press, InfraSource, PSCU Financial Services, California's Saddleback Memorial Medical Center
Pega BPM: The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Pega Robotic Process Automation: eBay Enterprise, M&I Bank
Popular Solutions
Top Industries
Software R&D Company
40%
Media Company
9%
Healthcare Company
9%
Financial Services Firm
7%
Software R&D Company
29%
Comms Service Provider
12%
Financial Services Firm
12%
Retailer
8%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Review 1 of 2
Review 1 of 3
Customer Service
Review 1 of 2
Review 1 of 8
Technical Support
No Data Available
No Data Available
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