Compare KeyInfo vs Quorum

KeyInfo

Based on 1 review.

Quorum

Based on 21 reviews.

Sample Customers

KeyCloud Backup and Recovery

Flexi-Van

Quorum OnQ

LCL Bulk Transport

Popular Solutions

KeyCloud Backup and Recovery

0 reviews

Quorum OnQ

6 reviews

Top Industries

Comms Service Provider

56%

Financial Services Firm

15%

Real Estate/Law Firm

Computer Software Company

Comms Service Provider

15%

Financial Services Firm

Real Estate/Law Firm

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

James Mercer
Director of Information Technology at a transportation company

Read full review of KeyCloud Backup and Recovery »

Review 1 of 1

SteveThornton
Director of Computer Services at a non-profit
We're still old-school. We have a tape backup system that we use for the majority of our servers. onQ is kind of like...
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Review 1 of 1

Customer Service

James Mercer
Director of Information Technology at a transportation company
My guys, my infrastructure team - I'm the CIO - worked with them diligently on everything, and I got regular daily...
Read full review of KeyCloud Backup and Recovery »

Review 1 of 1

Sivathiban Krishnamurtthu
Service Delivery Director at Syscentrix
We have not tried to contact technical support because we don't have any sales in the region. At this point, we don't...
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Mohamed Iqbal
Presales Information Technology Consultant at JBA
The solution’s customer support is good. However, the support could be better, and the turn-around time could be...
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Rajesh Kumar Ramachandran
Team Lead ESS - Sr. Customer Support Engineer, Linux / Storage at OHI TELECOMMUNICATION CO LLC
We haven't faced many issues with technical support. But, if we want to use technical support, we need an internet...
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Anonymous User
IT Manager at a individual & family service
So far, technical support has been very good.
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Anonymous User
CTO at a comms service provider
We haven't been in contact with technical support since the POC, but we were in close contact with the engineers...
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Shrijendra Shakya
C.T.O at Sastra Network Solution Inc. Pvt. Ltd.
Quorum OnQ tech support is fantastic. They provide one to one support, we can meet them, or people over there can...
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Sean Fiandaca
IT Manager at Wineland-Thomson Adventures
I have used support dozens of times in the past thirteen years and in all cases they were helpful, professional, and...
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Anonymous User
Senior Vice President at a tech services company
Support is very much available from the UK and the US, directly from the vendor. They don't offer support via...
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SteveThornton
Director of Computer Services at a non-profit
Quorum's support, compared to any of the people we've dealt with, which has primarily been Symantec, is far superior....
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Darryl D
VP Director of Information Technology at a financial services firm
One of the things that I like about Quorum is the level of support. Overall, their support folks are great. They have...
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Bo Heinemeyer
Director of Technology at P&S Investment Company, Inc.
Amazing throughout the last six years. A lot of companies get too big too fast and can't keep up with the support...
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Anonymous User
Director of Information Technology at Pugh & Company, P.C.
World-class! Tech support staff is very responsive and extremely knowledgeable. I do not recall a single instance...
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KevinKelcey
Director of IT at City of Gainesville Texas
When I called in at the beginning, right when I was getting acclimated to the system, I'd always get the same guy,...
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Md Tj
Solution Consultant at Anamtech
They have a team in the US, and, along with that, they also have a team in the Middle East as well. Support is good....
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WilliamEstlow
Network Manager at Century Savings Bank
As far as support goes, whenever I have had an actual problem with something — like one of the servers for some...
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SteveDenger
IT Manager at Trinity Logistics Corp
Quorum support is second to none. Their onboarding process for bringing you over to OnQ, or for upgrading units, is...
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ChrisMcCollum
Server Administrator at CBX Global
Quorum support is very good. They have very knowledgeable technicians who are more than happy to guide you through...
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Anonymous User
IT Manager at a individual & family service
I have experience with the product's support team. I got a prompt response via email from the technical team when I...
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Review 1 of 18

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.