We performed a comparison between Ilex Sign&go, One Identity Manager, and Symantec Identity Governance and Administration based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, Auth0 and others in Single Sign-On (SSO)."The on-premises deployment meets restrictions and the end-user is able to control all the configuration in their own IT environment."
"The business role management feature is pretty good because we have a lot of dynamic roles, and you can configure it with the filters."
"One Identity enables us to provide users with permissions for only the roles that they need. We can use segmentation to ensure that users don't have roles that can cause trouble in the business."
"It's very flexible. You can customize it to the fullest extent. You can use it for almost every situation for every customer."
"The solution is flexible. You can customize it a lot. You can can build connectors, connecting them to a new application, and so on."
"The tool is like a big Lego in which you can use the parts that make sense for your organization."
"Even without any customization, if you install it, configure it, it's ready... It's very powerful. Without any customization, it starts working."
"The best part of One Identity Manager is that it provides wholesome features. Most of the things required for identity management are given out of the box in One Identity Manager. You can just define your use cases, take this tool, and right away implement the solution."
"You can scale it quite big, which is good. It has good sizing."
"There are many valuable features within the solution. The product is easy to customize. It’s also highly secure."
"The product’s most valuable feature is flexibility. It can be customized as per the customer’s requirements."
"What I found most valuable in Symantec Identity Governance and Administration is its simple GUI. It's also easy to deploy compared to other products. With other products, you have to install the Windows version inside the Windows machine on all units, but with Symantec Identity Governance and Administration, it can work offline, so the solution is a little bit easier than other systems."
"Self-registration and self-service password management are valuable features. The role modeling feature is also very useful. It allows you to model your enterprise role."
"Governance."
"The most valuable aspects of Symantec Identity Governance and Administration are all the features, it is the most complete solution on the market. It has features, such as scanners and portals, it has everything."
"Word mining and risk campaigns are the most valuable features of this solution."
"When comparing it to other products, you can set up CA IAM in a PoC very quickly to demonstrate its provisioning capabilities."
"There is no software as a service or PaaS (Platform as a Service) offering from Ilex. The only option is on-premises integration."
"We would like the product to integrate with ServiceNow, since One Identity Manager and ServiceNow are two of our better tools."
"One Identity has a self-service portal but many customers need a helpdesk where they can go in and request. To make that happen we need to do a lot of customization. Maybe that could be improved..."
"The performance could use improvement. Sometimes synchronizations take too long."
"The initial setup was complex."
"The customization process should be simplified."
"It’s not something you get from the beginning. It’s not like Windows. It is more complicated. You need to know a few things from the back end, however, as you learn it, it becomes easy."
"The user interface needs to improve."
"The solution should come up with a lighter version so people can buy different versions."
"A better information display for the approvals within the workflow would give them more information and the ability to comment back on a request as to why they're rejecting it. We've been telling them we'd like this improvement, and we hope to see it."
"The development process to create this connector is not as easy as I would like."
"Symantec is only on-premises, not on the cloud."
"The directory has room for improvement. Also, the dashboards and, in particular, the KPI dashboard that shows the current user’s information needs reworking."
"They should easier and better integration with other software."
"The support from Symantec Identity Governance and Administration could improve."
"The Identity tool needs to do more kinds of reporting for audit purposes. It doesn't really track any of the metrics that are useful to us, at this point."
"There are several areas for improvement in Symantec Identity Governance and Administration. They have no proper documentation on how to do backups. They also have a lengthy workflow process where we have to make some configurations to manage automation in the rules and in our tasks which takes time. We have to manually configure all the configuration files, and we cannot export users because there's no export system in Symantec Identity Governance and Administration. What we'd like to see in the next release of the solution is for them to make configuration and integration with other systems their top priorities. We have many API systems to manage, so hopefully, if they make these enhancements shortly, we can directly connect with our API systems when using Symantec Identity Governance and Administration."
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