One Identity Manager Overview

One Identity Manager is the #4 ranked solution in our list of top User Provisioning Software. It is most often compared to SailPoint IdentityIQ: One Identity Manager vs SailPoint IdentityIQ

What is One Identity Manager?

One Identity Manager helps you mitigate risk, secure data, meet uptime requirements and satisfy compliance by giving your users access to data and applications they need and nothing more. IAM can be driven by business needs, not IT capabilities. With Identity Manager, you can manage user identities, privileges and security across the enterprise, putting you in control of identity management and taking the burden off your IT staff.

One Identity Manager is also known as Quest One Identity Manager, Dell One Identity Manager.

One Identity Manager Buyer's Guide

Download the One Identity Manager Buyer's Guide including reviews and more. Updated: May 2021

One Identity Manager Customers

Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies

One Identity Manager Video

Pricing Advice

What users are saying about One Identity Manager pricing:
  • "From a cost perspective, One Identity has the biggest bang for the buck."

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SS
Director, Global Identity and Access Technologies at a financial services firm with 10,001+ employees
Real User
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Enables us to automate SOX recertification, saving a significant amount of time

What is our primary use case?

One of the key use cases is certifications for SOX applications. Another is centralized onboarding and offboarding. Another use case is the Self Service using the IT Shop, which gives us a repository of entitlements that people can request and then have the approval workflows, and document the approvals for SOX and other regulatory requirements. The appliances we use for this solution are VMs. We went with that version because we're forced to. We're not allowed to use physical hardware. Our infrastructure group requires us to use VMs.

Pros and Cons

  • "The most valuable features include the automated attestations or recertification... The time that people have to focus on their real jobs and not spend it doing recertifications is huge."
  • "[Regarding] their upgrades, we're going to 8.12 right now and everything is running very smoothly but this is actually the first upgrade that has gone off well. Even the other "dots" have taken us six months or longer to get through QA testing."

What other advice do I have?

It isn't just this product. IAM projects never come in on time or on budget. It's just the nature of the beast. But definitely have your use cases thoroughly defined. If you have those, the configuration will come rather easily. Even though customization is available, you need to be aware of the dependencies and the other features that may be negatively impacted if you don't do best practices. You want to make sure that you're using best practices and not just configuring something because that's the way it's done in your company. That could negatively impact the other features that do adhere…
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reviewer1214262
User at a tech services company with 201-500 employees
MSP
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Enables us to find all sorts of questionable activity that we were able to address

What is our primary use case?

Access governance related to audits. BAAN, AX, AS400, AD, Exchange, Footprints, several home-grown applications. We had a relatively small AD (about 5,000 users) but our primary challenge was that all of the legacy systems in place, including multiple instances of BAAN that came from different M&A deals, each with their own configurations and entitlements.

Pros and Cons

  • "The short version is that we gained significant insight into the issues of access governance. This allowed us to turn an auditing nightmare into praise from our auditors."
  • "The support team could be improved on. The first level of support essentially looks up knowledge base articles and often can't provide the answer needed."

What other advice do I have?

My advice would be to implement the out-of-box product and pull in your initial data sooner rather than later. Planning is needed but I assure you that you likely don't know how much of a mess you're in, especially if you have no IAM solution already in place. The OOB data collection will help shed light on the issue you have and have yet to discover then you can craft robust solutions to tackle them. Involve HR, involve your process owners, involve your business unit leads. Ultimately, you want to use a tool like this to empower your business to make decisions and engage in self-service. It…
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Eva Ferk
Identity Manager at University of Maribor
Real User
Top 20
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Our users now have just one digital identity

What is our primary use case?

We had several tools over time to try to gain control of IAM, but none of them were capable enough for our needs. We simply had too many systems to work with. We wanted one digital identity for each user and a comprehensive view of each user’s entitlements.

Pros and Cons

  • "It gives the best user experience, enabling us an overview of all user entitlements."
  • "This solution is better on the IT personnel, because now they spend less (or almost no time) managing user rights."
  • "The initial setup was complex. We have a lot of different systems. The journey from implementing to joining all the systems was difficult."
  • "The performance could use improvement. Sometimes synchronizations take too long."

What other advice do I have?

While our journey to find a solution was tiring and we invested a lot of work and knowledge, our expectations have been reached and even exceeded. It's really good to invest time and money in a solution which offers you something that all users, not just IT, can use. Sometimes, the solution is flexible. However, the customer should sometimes be flexible to the solution, as well. Those who worked on this implementation now spend less time on user rights, etc. While it lowered their workload with this solution, they are now working on something else.
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