One Identity Manager Reviews
One Identity Manager is the #1 ranked solution of our top User Provisioning Software tools. It's rated 4.0 out of 5 stars, and is most commonly compared to SailPoint IdentityIQ - One Identity Manager vs SailPoint IdentityIQ
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Real User
Director, Global Identity and Access Technologies at a financial services firm with 10,001+ employees
Jun 01 2020
What is most valuable?
The most valuable features include the * automated attestations or recertification * IT Shop, which reduced calls to the help desk by 60 percent from users not having to contact someone to request… more »How has it helped my organization?
The process prior to One Identity was very manual for certification for SOX applications, using Excel spreadsheets etc. We were able to automate that process. Right now we're doing approximately… more »What needs improvement?
There is room for improvement to their password self-service tool. We're actually leaving that tool right now because it's just been horrible. We've discussed that with them, but for such an easy… more »Which solution did I use previously and why did I switch?
Avatier was our previous solution. It couldn't scale with us. It was for a company with one domain, but we have about 12 domains and one forest. Even though it sat on a .NET framework, we could not do… more »What other advice do I have?
It isn't just this product. IAM projects never come in on time or on budget. It's just the nature of the beast. But definitely have your use cases thoroughly defined. If you have those, the… more »Which other solutions did I evaluate?
We had gone into PoC, originally, with Avatier, CA, and Quest. But Volcker had been purchased by Quest soon after. We liked Quest, we liked our salesperson and when the tool began to grow and when we… more »Real User
User at a tech services company with 201-500 employees
Oct 25 2019
What is most valuable?
In dollars: access reviews. In QoL: Entitlement requesting, Approval workflow, and Attestations. At the start of our project, IT was considered a burden by most of the… more »How has it helped my organization?
The short version is that we gained significant insight into the issues of access governance. One of our largest challenges was lacking insight into who had what access… more »What needs improvement?
My largest issue with the product is the ability to customize the web portal. There is a tool that allows this to happen but it is difficult to use (except for minor… more »What's my experience with pricing, setup cost, and licensing?
One Identity genuinely provides one of the lowest costs for the initial setup of any product while still being a robust suite of tools. Price was a major driving factor in… more »Which solution did I use previously and why did I switch?
We did not have a solution in place. This was a greenfield project.What other advice do I have?
My advice would be to implement the out-of-box product and pull in your initial data sooner rather than later. Planning is needed but I assure you that you likely don't… more »Which other solutions did I evaluate?
We did evaluate multiple other options before choosing. Hitachi ID, Salesforce (they really do have an IAM offering), Oracle.
Learn what your peers think about One Identity Manager. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
438,246 professionals have used our research since 2012.
Massimiliano Ferrazzi
Real User
Senior Manager Global IT Operations at a healthcare company with 1,001-5,000 employees
May 05 2019
What is most valuable?
It's the automation. With One Identity you can have multiple accounts and everything is managed in the same system. You don't need to manage different systems at different times. With just one, you can do everything. It saves a lot of time… more »How has it helped my organization?
There are users within SAP, the so-called "firefighters," who need to have a little bit more access to SAP. They are the ones who are allowed to switch down modules, put down the systems, and so on. They require high-privilege access. One… more »What needs improvement?
We are currently on an old system, an old version. We're working on upgrading to the latest version. So when it comes to cloud-IT strategy, for example, at the time we implemented this version it was not yet a consideration. We are now… more »Which solution did I use previously and why did I switch?
We had nothing before using One Identity. We implemented One Identity in 2015 with the main goal of controlling SAP access and users, especially the privileged access in SAP and the segregation of duties. That's what we wanted to control… more »What other advice do I have?
The tool is one of the best tools, out-of-the-box. It has great integration, especially for companies using SAP. On the other side, choose the right partner and don't look at only one system, but other systems as well. If a company is… more »Tobias Stehle
Real User
Product Owner at DmTech Gmbh
Apr 03 2019
What is most valuable?
It's a huge toolkit, and you can do a lot of stuff with it. You can extend nearly everything, so if you want to build something that may not have been though of by the vendor. You can do this with a partner, as we have done in the past. There is also support for these processes. Compared with other… more »How has it helped my organization?
With One Identity Manager, we were able to get a lot of processes digital. A few years ago, we started to give all of our colleagues who were working in the retail stores their own smartphones, so they could use some of these processes. For this, it was key to have a good identity management system… more »What needs improvement?
We had to customize some stuff in the SAP system, because over the years there has been a lot of customizing in the Identity Manager. It works well, but some features that we would want or that our colleagues are operating and running with the SAP system, we can't really provide, or we have to… more »What other advice do I have?
Don't work too much in the beginning. Focus on what's really necessary and important. Forget the luxuries you have. There are old processes that are really great for some people and look like pieces of artwork. However, the maintenance of them is really expensive. So, know what you really need, what… more »Real User
Systems Specialist at a financial services firm with 1,001-5,000 employees
May 05 2019
What is most valuable?
Nobody has to put people in AD groups by hand anymore. It goes automatically and that's very good. It's also very flexible. It's quite easy to customize and we have customized it a lot. There are many… more »How has it helped my organization?
It has helped when people need access somewhere. It makes it much faster to grant user access. I used to be the one who gave everybody their rights and it took me a few days per week to do it. Now… more »What needs improvement?
I don't have my list at the moment, but there are things we would like to have. One of the things we would like is the ability to have more than one system role manager. That would be nice. For… more »Which solution did I use previously and why did I switch?
We had something we built ourselves, but it was not integrated with anything. It was mostly just a list. When the world is changing and getting more technical, people need more access and we needed… more »What other advice do I have?
It's very good to have a system that handles access rights and a system that you can automate with a lot of other systems like with LDAP and Active Directory. You can probably integrate it with other… more »Which other solutions did I evaluate?
We looked at one other vendor, but it was some time ago. It might have been something from Microsoft. I don't think we looked at it that seriously because, as I remember, we decided on One Identity… more »Real User
Systems Specialist at a financial services firm with 1,001-5,000 employees
Apr 25 2019
What is most valuable?
For me, personally, the automation is the most valuable feature. I don't have to do things manually, like creating user accounts and provisioning them to the target systems. We are familiar with the… more »How has it helped my organization?
It saves us time and has increased employee productivity when it comes to provisioning users or systems. It has changed the way things are done, and people who had been doing manual work are doing… more »What needs improvement?
This is getting at really detailed functionality, but the system role manager, or some of the roles that are inside Identity Manager, are limited to one user. It would be more flexible if these… more »Which solution did I use previously and why did I switch?
We had a solution that was built in-house before we migrated to One Identity. The old solution didn't have the automation features and provisioning features the way that this product does. The old… more »What other advice do I have?
Keep the scope small in the beginning, so you don't do too much. Go live and then add more features on the way because, otherwise, it can go on for years, and you never get anything done. Also, don't… more »Which other solutions did I evaluate?
Microsoft was one of the solutions we looked at, as well as some small Finnish companies. We went with One Identity because of the features. Somebody had already made the stuff that we needed, the… more »
Umit Yilmaz
Consultant
Owner at UY IAM Consultancy
Apr 11 2019
What is most valuable?
The policy and role management features are superb. If you have a customer who is willing to go somewhere with role management, then the possibilities are endless with the product. It is well-structured, and the architecture is… more »How has it helped my organization?
I had an organization which had no idea of their user accounts and who owned them. It took me two weeks, and out of those two weeks, most of the time was spent waiting for the user accounts to connect to the Active Directory. Within two… more »What needs improvement?
I would like better integration with cloud apps, but I just learned this week that there is already a pretty advanced cloud integration. So, what I would like to see is already implemented, but I just need to start using it. When I first… more »What's my experience with pricing, setup cost, and licensing?
It needs flexibility in the licensing or packaging, because you buy the entire package at once, and sometimes the customers are a bit overwhelmed with whatever they get. I would like if they could cut the licensing or packaging into… more »What other advice do I have?
It isn't that hard of a product to use. It's actually very easy to set up. Your business case is much easier than you think, forget the word complex. Just use the product as it is meant to be used, and it will make your life easier. It will… more »Vp841f
Real User
VP at a healthcare company with 10,001+ employees
Apr 11 2019
What is most valuable?
* Publishing capabilities * Connectors * This solution is quite flexible. We have a lot of customization since we have our own business processes. * We use it to manage our users in SAP.How has it helped my organization?
We have centralized a large number of access management functions. Therefore, you have one place where you can have control and have automated on/off boarding processes for people joining and leaving… more »What needs improvement?
Maybe it is going this way with the angled frame work, but we really want to be able to watch and control things, so we can change things and know what the impact will be. Most importantly for… more »Which solution did I use previously and why did I switch?
We had some audit issues. We had a distributive access management landscape (fragmented landscape) that we wanted to centralize, because we had a lot of in-house built tools (very narrow scope of… more »What other advice do I have?
Evaluate how you can do the rollout, how will you approach the rollout, and if you have other application. Check how you are going to do the rollout and plan for it, then evaluate the products against… more »Which other solutions did I evaluate?
We have a different product for privileged account governance.See 24 More One Identity Manager Reviews
What is One Identity Manager?
One Identity Manager helps you mitigate risk, secure data, meet uptime requirements and satisfy compliance by giving your users access to data and applications they need and nothing more. IAM can be driven by business needs, not IT capabilities. With Identity Manager, you can manage user identities, privileges and security across the enterprise, putting you in control of identity management and taking the burden off your IT staff.
Also known as
Quest One Identity Manager, Dell One Identity ManagerOne Identity Manager customers
Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
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