One Identity Manager OverviewUNIXBusinessApplication

One Identity Manager is the #5 ranked solution in our list of top User Provisioning Software. It is most often compared to SailPoint IdentityIQ: One Identity Manager vs SailPoint IdentityIQ

What is One Identity Manager?

One Identity Manager helps you mitigate risk, secure data, meet uptime requirements and satisfy compliance by giving your users access to data and applications they need and nothing more. IAM can be driven by business needs, not IT capabilities. With Identity Manager, you can manage user identities, privileges and security across the enterprise, putting you in control of identity management and taking the burden off your IT staff.

One Identity Manager is also known as Quest One Identity Manager, Dell One Identity Manager.

One Identity Manager Buyer's Guide

Download the One Identity Manager Buyer's Guide including reviews and more. Updated: September 2021

One Identity Manager Customers

Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies

One Identity Manager Video

Pricing Advice

What users are saying about One Identity Manager pricing:
  • "From a cost perspective, One Identity has the biggest bang for the buck."
  • "We pay yearly and per active user. One of the reasons that we chose One Identity Manager is because of the pricing. It is reasonable and affordable compared to other products which we considered before choosing this solution for the company."

One Identity Manager Reviews

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SS
Director, Global Identity and Access Technologies at a financial services firm with 10,001+ employees
Real User
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Enables us to automate SOX recertification, saving a significant amount of time

What is our primary use case?

One of the key use cases is certifications for SOX applications. Another is centralized onboarding and offboarding. Another use case is the Self Service using the IT Shop, which gives us a repository of entitlements that people can request and then have the approval workflows, and document the approvals for SOX and other regulatory requirements. The appliances we use for this solution are VMs. We went with that version because we're forced to. We're not allowed to use physical hardware. Our infrastructure group requires us to use VMs.

Pros and Cons

  • "The most valuable features include the automated attestations or recertification... The time that people have to focus on their real jobs and not spend it doing recertifications is huge."
  • "[Regarding] their upgrades, we're going to 8.12 right now and everything is running very smoothly but this is actually the first upgrade that has gone off well. Even the other "dots" have taken us six months or longer to get through QA testing."

What other advice do I have?

It isn't just this product. IAM projects never come in on time or on budget. It's just the nature of the beast. But definitely have your use cases thoroughly defined. If you have those, the configuration will come rather easily. Even though customization is available, you need to be aware of the dependencies and the other features that may be negatively impacted if you don't do best practices. You want to make sure that you're using best practices and not just configuring something because that's the way it's done in your company. That could negatively impact the other features that do adhere…
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reviewer1214262
User at a tech services company with 201-500 employees
MSP
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Enables us to find all sorts of questionable activity that we were able to address

What is our primary use case?

Access governance related to audits. BAAN, AX, AS400, AD, Exchange, Footprints, several home-grown applications. We had a relatively small AD (about 5,000 users) but our primary challenge was that all of the legacy systems in place, including multiple instances of BAAN that came from different M&A deals, each with their own configurations and entitlements.

Pros and Cons

  • "The short version is that we gained significant insight into the issues of access governance. This allowed us to turn an auditing nightmare into praise from our auditors."
  • "The support team could be improved on. The first level of support essentially looks up knowledge base articles and often can't provide the answer needed."

What other advice do I have?

My advice would be to implement the out-of-box product and pull in your initial data sooner rather than later. Planning is needed but I assure you that you likely don't know how much of a mess you're in, especially if you have no IAM solution already in place. The OOB data collection will help shed light on the issue you have and have yet to discover then you can craft robust solutions to tackle them. Involve HR, involve your process owners, involve your business unit leads. Ultimately, you want to use a tool like this to empower your business to make decisions and engage in self-service. It…
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Srivalli Sristla
IAM Engineering Manager at a construction company with 10,001+ employees
Real User
Top 20
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Comes with a lot of out-of-the-box features

What is our primary use case?

We do employee lifecycle management through One Identity Manager with the source being SAP. We do not just do human accounts, like SAP accounts, but we also do non-human accounts, e.g., service accounts, shared mailboxes, distribution lists, and mail contact objects. We also use the API feature of One Identity Manager to provision from ServiceNow. These are its core functionalities.

Pros and Cons

  • "We have been able to make our help desk self-sufficient by giving them role-based access. We have been able to reduce service dependency by 40% to 50%."
  • "Right now, they run an on-prem solution. Our preferred solution for cloud is Azure. So, we have yet to determine how we want to take this forward, because at this time, we are only using Graph APIs to do some Azure-related actions."

What other advice do I have?

This solution should be considered by companies (based on their needs). The biggest lesson learnt: If you are going with One Identity Manager, don't go with Oracle Database on the back-end. The privileged account governance features have been good. I have actually led the project management for our customer advisory board session where we have looked for connectors for Cosmos DB. Using Graph API, we have been able to do pretty much anything that we want. We connected SAP through a database. We have plans to increase usage. It is our corporate-wide solution for identity governance, as of today…
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Matt Thomson
Principal Consultant at UNIFY Solutions
Consultant
Top 5Leaderboard
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Great security controls with tighter de-provisioning and excellent self-service capabilities

What is our primary use case?

We used One Identity Management for 15,000 employees of a financial services firm. In addition to the IM functionality, we leveraged One ID for Identity Governance - including access certifications. We had automated provisioning of users based on HR data. This automatically created 4-5 base accounts and birthright access for users. In addition to that, we leveraged the IT shop to request roles for users which, for the most part, automatically provisioned access to users. In addition to this, we used the Attestation features of the product to aid in our User Access Reviews.

Pros and Cons

  • "The IT shop is a great tool that allows a simple interface for users to see their access, be able to request additional access, and view the workflow approval process to understand where their request is and what any hold-ups may be."
  • "We fell into that trap of over-customization which made upgrading the product difficult."

What other advice do I have?

Look to limit customizations where you can; it can be easier to customize the tool in the short term, however, it can result in significant technical debt and effort in the future.
See Entire One Identity Manager Review (793 Words) »
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