One Identity Manager pros and cons

Vendor: One Identity

4.0 out of 5

74 reviews
86% willing to recommend

1,614 followers

One Identity Manager Pros review quotes

GM

reviewer2014335

Senior Manager / IAM Evangelist at a tech services company with 501-1,000 employees

Nov 6, 2022

Business roles are one way to help companies to identify job codes and position codes. It enables the grouping and automating of certain types of access for certain departments... Doing that in One Identity Manager is a very simple task and it is very well organized.

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SK

reviewer2134212

Manager IAM at a computer software company with 11-50 employees

Mar 21, 2023

The most valuable feature of One Identity Manager is it simplifies user-account provisioning and administration. One Identity offers a comprehensive range of solutions that cater to almost every aspect of the identity and access management domain.

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SS

Director, Global Identity and Access Technologies at a financial services firm with 10,001+ employees

Oct 21, 2020

The most valuable features include the automated attestations or recertification... The time that people have to focus on their real jobs and not spend it doing recertifications is huge.

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One Identity Manager

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Learn what your peers think about One Identity Manager. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.

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IIMB expert at a tech services company with 1,001-5,000 employees

Jul 26, 2022

In terms of what the most valuable feature of One Identity Manager is, that would be hard to say because the tool is great overall. There's not really one feature you'd prefer over other features, but what's really great, in my opinion, is the fact that the provisioning is really stable and accurate, and it's a process my company trusts. This means that without a lot of maintenance, I can be pretty sure that as soon as my alternative source gives a new identity or gives new information about a particular identity, everything will be transformed and executed the right way. My company has tried other solutions and there's always a struggle with the provisioning system in terms of knowing what systems work, but with One Identity Manager, this issue doesn't happen. It's also a stable system which I like.

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Lead Consultant at Wipro Limited

Jan 12, 2024

The best part of One Identity Manager is that it provides wholesome features. Most of the things required for identity management are given out of the box in One Identity Manager. You can just define your use cases, take this tool, and right away implement the solution.

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System Security Architect at a financial services firm with 10,001+ employees

Dec 26, 2022

We chose this product for being able to accommodate our requirements. It's very flexible, and it's open to being developed to our requirements.

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IAM consultant at Wipro Limited

Feb 27, 2024

One Identity Manager offers several features that I found advantageous compared to other tools.

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reviewer1214262

Works at a tech services company with 201-500 employees

Oct 25, 2019

The short version is that we gained significant insight into the issues of access governance. This allowed us to turn an auditing nightmare into praise from our auditors.

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SS

Srivalli Sristla

IAM Engineering Manager at a construction company with 10,001+ employees

Aug 31, 2021

We have been able to make our help desk self-sufficient by giving them role-based access. We have been able to reduce service dependency by 40% to 50%.

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SM

Consultant at a tech services company with 11-50 employees

Sep 26, 2023

The product helps minimize gaps in governance coverage.

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Show 10 more reviews (out of 69)

One Identity Manager Cons review quotes

GM

reviewer2014335

Senior Manager / IAM Evangelist at a tech services company with 501-1,000 employees

Nov 6, 2022

End-user UI customization is difficult and requires some knowledge of proprietary Angular technology. Every time a customer asks us: "Hey, can we modify this form in the UI?" or "Can we integrate a new form?" it's difficult to do. It's possible and we usually do it, but coding form changes typically takes two to four weeks, depending on the changes.

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SK

reviewer2134212

Manager IAM at a computer software company with 11-50 employees

Mar 21, 2023

One Identity Manager is currently in the process of modernizing its UI, which I hope will result in a more user-friendly interface for its Identity Manager. However, it is uncertain whether they have plans to consolidate their various tools into a unified system to simplify configuration and tasks.

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SS

Director, Global Identity and Access Technologies at a financial services firm with 10,001+ employees

Oct 21, 2020

[Regarding] their upgrades, we're going to 8.12 right now and everything is running very smoothly but this is actually the first upgrade that has gone off well. Even the other "dots" have taken us six months or longer to get through QA testing.

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One Identity Manager

Free Report: One Identity Manager Reviews and More

Learn what your peers think about One Identity Manager. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.

768,857 professionals have used our research since 2012.

IIMB expert at a tech services company with 1,001-5,000 employees

Jul 26, 2022

Having new features for web developers in the One Identity Manager shop is an area for improvement. Another area for improvement in the tool is its ServiceNow connection as ServiceNow is a major ITSM system player, but the current out-of-the-box feature proposed by One Identity Manager can only make simple incident requests to the system. My company is now in full ICL design, so it prefers for all concerns or requests to be sent properly to ServiceNow, so my company can have better control over the incident requests and be able to sort those out. The tool fits all my needs today, except for the ServiceNow connector. That's the only additional feature I'd like to see in the next release of One Identity Manager.

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Lead Consultant at Wipro Limited

Jan 12, 2024

Sometimes, when we implement One Identity in the organization, customization has to happen. You cannot skip the customization. You cannot just implement the One Identity model and go ahead with it. However, whenever we make any customizations, the logic of the customization can interfere with the existing logging of One Identity. All such things have to be a bit clear. They have to be well documented. One Identity should provide information about how these things work.

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System Security Architect at a financial services firm with 10,001+ employees

Dec 26, 2022

The product's GUI could be more user-friendly.

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IAM consultant at Wipro Limited

Feb 27, 2024

There are a few aspects of One Identity Manager's user experience that could be improved.

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reviewer1214262

Works at a tech services company with 201-500 employees

Oct 25, 2019

The support team could be improved on. The first level of support essentially looks up knowledge base articles and often can't provide the answer needed.

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SS

Srivalli Sristla

IAM Engineering Manager at a construction company with 10,001+ employees

Aug 31, 2021

Right now, they run an on-prem solution. Our preferred solution for cloud is Azure. So, we have yet to determine how we want to take this forward, because at this time, we are only using Graph APIs to do some Azure-related actions.

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SM

Consultant at a tech services company with 11-50 employees

Sep 26, 2023

In the update processes for hotfixes need improvement.

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Show 10 more reviews (out of 69)

Product Categories

Product Categories

Identity Management (IM)

User Provisioning Software

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See all alternatives

Product Categories

Product Categories

Identity Management (IM)

User Provisioning Software

Popular Comparisons

Popular Comparisons

Microsoft Entra ID vs One Identity Manager

Cisco ISE (Identity Services Engine) vs One Identity Manager

CyberArk Privileged Access Manager vs One Identity Manager

SailPoint IdentityIQ vs One Identity Manager

Omada Identity vs One Identity Manager

Fortinet FortiAuthenticator vs One Identity Manager

Delinea Secret Server vs One Identity Manager

Saviynt vs One Identity Manager

ForgeRock vs One Identity Manager

Varonis Platform vs One Identity Manager

Microsoft Identity Manager vs One Identity Manager

BeyondTrust Endpoint Privilege Management vs One Identity Manager

PingID vs One Identity Manager

One Identity Active Roles vs One Identity Manager

Oracle Identity Governance vs One Identity Manager

See all alternatives

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