We performed a comparison between IBM Integration Bus, Mule ESB, and SEEBURGER Business Integration Suite based on real PeerSpot user reviews.
Find out what your peers are saying about IBM, MuleSoft, Software AG and others in Enterprise Service Bus (ESB)."It is very straightforward. It is very user-friendly integration."
"The multi-approach and the multi-capabilities are valuable."
"Easy to understand documentation with a huge list of examples and tutorials."
"The solution offers good performance and is stable."
"This solution is very reliable and it is easy to learn."
"IBM Integration Bus's best feature is integration."
"I have found IBM Integration Bus is very useful because it can integrate multiple backend applications."
"What I like best are the monitoring features."
"Everything runs in Java, which is a useful feature."
"The most valuable feature is the Salesforce integration."
"The solution has a good graphical interface."
"The solution improved my company by modernizing the way we offer services and improving the user experience."
"I'm not using ESB directly. It is the integration layer, so it's running under the hood. However, the conversion and transformation performance is excellent. Anypoint Enterprise Security is also solid."
"What Mule provides out-of-box is a sufficient product."
"The setup is straightforward."
"The connectivity the solution provides is excellent. There are often too many systems that we have to integrate and this helps with that."
"When orders come in they go into our ERP system directly, so there is integration there."
"SEEBURGER Business Integration Suite (BIS) has been good at communicating between two applications, changing formats and using the required protocols... We can have one site communicating in an old FTP or SFTP style, or via file transfer. And with other applications, we could have API or a web service call or some other protocol used to send information."
"What would have been a manual process of transmitting data items around between us and third-parties has been automated. SEEBURGER BIS handles the automation and mapping side of the communications. The automation, along with the efficiency around time and cost, has improved our organization. Around 20,000 messages a month have been automated. These typically would be financial/order transactions and confirmations in invoicing that have been automated."
"SEEBURGER has helped us to enable digital business transformation. Every time we add a new customer, there is a digital footprint. This is no longer a manual process."
"The stability is world-class. It is as good as any of the other options out there. They have addressed hiccups quickly, professionally, and with an excellent response."
"The product has the ability to handle high volumes of data efficiently."
"We use Message Tracking, which is a very good feature. Message Tracking has about 300 to 400 business people who can find documents and ask the integration team about them. For example, they looking for a document that the vendor or trading partner tells them that they sent, but they don't see it in the ERP system yet. So, they go to SEEBURGER Message Tracking, which can tell them if we received it already from the outside and what happened, e.g., if it went to SEEBURGER BIS or if it's already in the ERP system. It's a very simple tool to use. They also can use that tool to see the source document."
"The solution helps us automate processes, more on the insurance side. Where they used to have to babysit monthly files, because of size, they don't have to do that with SEEBURGER BIS. They just run the monthly process. Files get collected, translated, and sent to the proper systems, so the babysitting is gone."
"Its documentation is currently lacking. We have different environments where we use our configuration services, but we are not able to find documentation about how to deploy the local code to the server and how to set it up on a server level. I would like more documents from IBM that explain which variables should be in your machine while building a project, and when you deploy the code into the server, what should be their values. There are some variable values. I could not find such documentation. While working on a project, I developed the code on a local machine, and while deploying the code to our test environment, I made a couple of mistakes. We had to change some values at the server level, but we couldn't find any documentation regarding this, which made the task difficult."
"I would like for them to make the training much easier."
"The solution needs to simplify its documentation, such as the user and operation manuals, to make them even easier to understand."
"They need to come up with Integration Platform as a Service (iPaaS). It should also have a feature for integrating with those applications that are on the cloud."
"IBM Integration Bus isn't particularly user-friendly and has a big learning curve."
"There are a couple of things I want improved, but I think they have already touched upon all those things in the most recent version. I'm not using the most recent version—I use a version older than the most recent—but I'm sure that if I looked into and explored it, I would see more support on the CI/CD and more support for unit testing automation. I've read that they released all these things in the new version of App Connect. Once I explore the new version of this tool, I'll probably have a better idea of suggested improvements."
"One drawback that I have found is that there are issues with using the Java connector."
"I would like to be able to run and install this solution on different platforms."
"Documentation is cryptic, product releases are far too frequent, and upgrades become troublesome."
"The initial setup is not easy."
"The payment system needs improvement."
"The current version will not be supported for much longer."
"MuleSoft isn't as mature as some other integration technologies out there like IBM WebSphere. There's room for growth, and MuleSoft is working toward that."
"Mule ESB could be more user-friendly. I think users must learn about the architecture before they start coding. The price could be better. In the next release, I would like to see an EDIFACT integration."
"The Anypoint platform consumes a lot of memory, and it would be great for developers if it were more lightweight."
"Mule ESB is more into the latest REST APIs, not much into the SOAP web services. Developing is all about web services and not easy with Mule."
"The ability to bind a mapping to an agreement seems a bit clunky. It would be nice to have a better way of navigating to a map name rather than using a drop down list."
"A true debugger that allows you to step through the process would be a good improvement. Right now, we are limited to reading the log file generated by the test screen in Mapping Designer."
"The speed of development needs improvement. If you acquire any customization, it can be a slightly slow process. I would like to see more flexibility around customizations. The time frame right now depends on the sophistication and customization, but we have to go through a process of getting them to develop, implement, and test it. This might take a couple of weeks. If it was a simpler system to customize, the time could probably be cut by half or down by even 25 percent of what it would normally take."
"The BIS Front End needs a little bit of refreshing, especially when it comes to setting up new trading partners and trading partner agreements or transactions. It can be a bit clumsy to copy and rename and then go in and modify."
"They made improvements to the email error alerts that go out, for the EDI technical. Those typically go straight out to the partners. Those messages are significantly clearer and easy to read. The same messages in the front end are not nearly as clear. It's supposed to be the same error, but the message that goes out for EDI is really easy for anybody to read and understand, but you have to be really solution-savvy to understand the message in the system itself."
"The initial set up was done by SEEBURGER consulting. It can be complex due to various factors, such as server settings, database settings, and security settings."
"We don't have much access to the logs or what's happening. So we have to log a ticket with SEEBURGER. We only get a message that something has failed... we have to open a ticket with SEEBURGER for them to tell us exactly what the issue is... I would like us to be able to be more self-sufficient."
"I don't think the scalability of the solution is that great because they have tied the solution to their named nodes and it does not allow scalability like some of the cloud products allow."
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