We performed a comparison between Genpact Cora SeQuence, IBM BPM, and Tungsten TotalAgility based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM)."It is very stable. There is no downtime."
"The new reporting and the new dashboard features are really good."
"The reach with Integration Adapters and support for adding custom Java code are valuable features."
"The integration and design are valuable features."
"With the tester coach wherein you can interact with the interface while you're designing the process."
"Compliance with the BPMN 2.0 standard."
"With the Process Center, I can go to one place and view what all the environments are doing."
"Enabled us to convert most of the paper-based work into an automated workflow process, and some of them were converted into straight-through processing, with no human interaction involved whatsoever."
"We can scale by increasing the infrastructure which is currently running."
"Previously, our company's business automation process was slow. IBM BPM's schedule and response functionalities are excellent...There are countless use cases in which IBM BPM proves to be a valuable tool for my clients."
"Its integration capabilities are valuable. It has low code/no code features. You have to do minimal coding."
"It is user-friendly and has good documentation. It's good for developing communication and has a lot of the APIs needed for this purpose. There aren't a lot of software options available from this time period; this is the only one from 2013 that has this concept of microservices."
"Kofax is very easy to use, UI-friendly and allows easy data extraction."
"It's a growing tool that offers a complete package of BPM, case management, and capture capabilities."
"Data extraction and auto-classification are great features."
"The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the trend of Microsoft Copilot and AI."
"The most valuable features of this solution are automation, ease of billing processes with the process net, and low to no code development."
"What I find most valuable in Kofax TotalAgility is its OCR feature. I also find its workflow and business process management capabilities valuable. Kofax TotalAgility also has good integration with other solutions and has an API call feature."
"The setup and configuration is complex."
"The design of the interface, in general, could be improved. It could be a bit more user-friendly."
"IBM BPM's UI is an area with shortcomings where improvements are required."
"The analysis reports could be much better."
"I'm hearing things might be improving, to really deliver on BPM as opposed to simply workflow. That really should be emphasized a lot more than it has been, because a lot of customers will simply implement the process and leave it there, because the product maybe doesn't emphasize BPM as much as it should, as much as maybe they talk about it in the sales process. The whole idea of BPM, is to iteratively improve the process, and in order to do that you have to have the analytics tool with it. A lot of times that doesn't go as far as it should simply because there's a lot more work to be done for that to happen, and just some sort of technical limitations that don't make that as easy as it should be."
"I believe that if the license were cheaper, it would have a greater impact."
"We still have a couple of issues that we are working on right now with stability. Mostly on the configuration side of the tool, and it has been about a month that we have been working to stabilize the platform."
"You must have good experience to work with it. It is not that easy. Its installation is complex, especially in the new version for business automation, and it could be improved. It has a safety application embedded inside it, and you need to do a lot of configuration to install it. I have been working for two days to resolve an issue."
"They could provide case studies to investigate and understand the functionality of business processes before development."
"The debugging needs improvement. There is some confusion surrounding the debugging."
"The one thing I would like to see more of right now: is a simplified form creation. That would be the most significant improvement I would like to see in their product."
"There needs to be more accessible certification and better pricing."
"Room for improvement would be better OCR functionality in terms of Arabic OCR. There should be better accuracy."
"Table line item extraction is not possible through Quick Capture."
"They provide sufficient but not excellent technical support. Perhaps there is a point where they could use some improvement."
"TotalAgility needs to improve communication with ECMs or other file storage systems because TotalAgility does not have file storage. A good improvement would be to create file storage or integrate with other file storage tools that are currently available."
"The Transformation Designer of KTA can be made better."
"Kofax TotalAgility is quite vast and complex as a product. We came from Kofax Capture and Kofax Transformation, then we started learning Kofax TotalAgility, so there are a lot of things that were quite straightforward in the Kofax Capture and Kofax Transformation cross-motion modules, but to do those in Kofax TotalAgility was a bit more complex or quite long-winded and could be improved. In the next release of Kofax TotalAgility, it would be good to have a straightforward low-code or no-code process because there were instances we struggled with having to put logic into a script or a .NET script, then calling that script, instead of the process being low-code, no-code."
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