Compare Appian vs. IBM BPM

Appian is ranked 6th in Business Process Management with 11 reviews while IBM BPM is ranked 1st in Business Process Management with 35 reviews. Appian is rated 8.4, while IBM BPM is rated 8.0. The top reviewer of Appian writes "We are creating workflows in an agile manner". On the other hand, the top reviewer of IBM BPM writes "The most valuable feature is the Analytics, but more emphasis is needed on process improvement". Appian is most compared with Pega BPM, ServiceNow and Camunda BPM, whereas IBM BPM is most compared with Camunda BPM, ARIS BPM and Pega BPM. See our Appian vs. IBM BPM report.
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Appian Logo
10,980 views|7,654 comparisons
IBM BPM Logo
13,172 views|8,821 comparisons
Most Helpful Review
Find out what your peers are saying about Appian vs. IBM BPM and other solutions. Updated: November 2019.
378,397 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
Form building capabilities and well thought out process modelling are key points to this product.The process models provide self-documenting systems.Since implementing we have had a faster time to solution, with fewer resources needed.Process culture is making noise inside the organization because now, everybody knows that their time is being monitored.Another advantage of this tool is its reports and records. You can maintain dashboards, layouts. If you with a Java solution, it takes six months time. If you use this tool, you can finish in one or one and a half months' time.There is a version coming out every six months with performance improvements.Call Web Service Smart Service - Web service integrations with other systems are super simple and fast to create, supported by low code menus.Write to Data Store Entity - Saving data in SQL databases is done easily using entities. Entities (CDTs in Appian terminology) define relationships and target schema tables via XSD files.

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This solution has streamlined our operation and improved the TAT of sales, operations, and underwriters.This solution is very stable.It excels at analytics. It provides visibility across all activities of a company's processes and performance.It helps improve your process through continual measurement.It helps maintain, and in many instances, lower costs, as well as to maintain those costs, keeping them stable.It continues to keep up with the changing needs of the business. That is the strong value proposition of BPM. It's not a one-time automation.Provides the power to understand and automate processes.Our customers use the solution as a workflow platform to manage their processes.

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Cons
Authoring tool is slow to use resulted in limitations on how quickly solutions can be built.My only request is that they decrease the license costs.We would like to have more granular control for interface styling.The documentation needs to be improved.Even though the company has made great improvements in online documentation, featuring rich material which includes case studies of real-life use cases, the material could definitely be better in quality and coverage of use cases.A point of improvement would be the SAIL forms. The built-in tool used to generate forms does not have debugging support (to view local variables as they change on live preview, and step-by-step valuation) which is a big drawback for form development. Moreover, the script language used to build SAIL forms does not support inheritance or lambda expressions (functions as arguments of other functions), which makes the code base more verbose.The reporting is not as good as in similar products. They could also improve the dashboards.It needs better integration with our existing application ecosystem.

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We care about technology and support because support is very important and a BPM is not easy to implement.I would like to see a lot more case studies.The user experience, while it has improved, should continue to improve.The business would like to use the product with a lot less IT and equipment involvement.Better integration with other products in the automation suite.Also, we would like to see integration with artificial intelligence, machine learning-type of technical capabilities. Right now, there are a lot Watson libraries out there. Building those integrations more, out-of-the-box, from IBM would be a good direction.I would like it more documentation during the design phase.We would appreciate more user-friendly definitions of processes with a more user-friendly interface for documenting processes.

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Pricing and Cost Advice
The cost depends on the number of users, although I recommend taking an unlimited license.It's good value for the price.I think that if somebody is really serious at looking at business value, then by all means, the product is well worth the value. You get representative business value for the price that you pay for the product, and for the implementation of the product.Product pricing compared to some of the earlier vendors, like IBM, CA, and Oracle, is quite well-priced. Although, we do feel that as we increase the number of users and the workload increases, we will have to spend more.We will have to have a dialogue or negotiate a price for future use. To start with, it is a reasonable price. As we go ahead, we will have to make sure the costs are inline with our expectations as we grow our user base and workloads.

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It should provide more flexibility to connect with external systems, and there should be in-built services that can be used to integrate with other systems quickly.The cloud and license of the subscription model for IBM BPM can be complex. There are a lot of alternatives to choose from.It has a low cost to implement. You'll get your money back in the same year that you complete the project.Our customers do see ROI. They'll identify some particularly painful or uncoordinated processes to start with, then build out from there, picking off low hanging fruit.We chose to purchase IBM BPM because it was bundled with the actual RPA program/solution that we decided to purchase. We decided to use Automation Anywhere tool (RPA), and it is was bundled with IBM BPM.It gives us a good return on investment.​We have definitely seen ROI. When we first kicked it off, we said it had to pay for itself within three years, and it did.

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report
Use our free recommendation engine to learn which Business Process Management solutions are best for your needs.
378,397 professionals have used our research since 2012.
Ranking
Views
10,980
Comparisons
7,654
Reviews
11
Average Words per Review
473
Avg. Rating
8.5
Views
13,172
Comparisons
8,821
Reviews
35
Average Words per Review
586
Avg. Rating
7.9
Top Comparisons
Compared 24% of the time.
Compared 16% of the time.
Compared 10% of the time.
Compared 25% of the time.
Compared 10% of the time.
Compared 8% of the time.
Also Known As
Appian BPM, Appian AnyWhere, Appian Enterprise BPMSWebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
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Appian
IBM
Overview
With Appian, your organization can rapidly build, deploy, use, and scale problem-solving apps. And with the flexibility of on-premises and cloud portability, you'll always address your unique challenges the way that makes the most sense for you.IBM Business Process Manager is a comprehensive BPM platform giving you visibility and insight to manage business processes. It scales smoothly and easily from an initial project to a full enterprise-wide program harnesses complexity in a simple environment to better meet customer needs.
Offer
Learn more about Appian
Learn more about IBM BPM
Sample Customers
Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of TennesseeBarclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
Top Industries
REVIEWERS
Financial Services Firm50%
Software R&D Company13%
Healthcare Company13%
University13%
VISITORS READING REVIEWS
Software R&D Company24%
Financial Services Firm18%
Comms Service Provider7%
Transportation Company6%
REVIEWERS
Financial Services Firm62%
Insurance Company29%
Healthcare Company5%
Non Tech Company5%
VISITORS READING REVIEWS
Software R&D Company22%
Financial Services Firm18%
Comms Service Provider15%
Insurance Company6%
Company Size
REVIEWERS
Small Business29%
Midsize Enterprise18%
Large Enterprise53%
VISITORS READING REVIEWS
Small Business11%
Midsize Enterprise18%
Large Enterprise72%
REVIEWERS
Small Business22%
Midsize Enterprise7%
Large Enterprise71%
Find out what your peers are saying about Appian vs. IBM BPM and other solutions. Updated: November 2019.
378,397 professionals have used our research since 2012.
We monitor all Business Process Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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