Most Helpful Review
Researched Appian but chose Camunda BPM: Component reusability saves us development time, but the learning curve is too steep
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"For an internal project, this is a solution that you can install and have up and running quite quickly."
"We are documenting all of the processors and VPN. Then we are sharing it with our business users."
"I've found the active community most valuable but it also provides you with a lot of other features."
"The most valuable feature is the ability to share the logic within the rules engine with the business, so you can put it up for everybody to read."
"When I compare it with other BPM tools, like IBM, it is great, open source, and free when you use the community version."
"The solution is easily compatible with HTML forms and HTML language programming and that is the most significant part."
"The speed and execution of DMN was a big selling point for us. It's very good at conducting business processes that are easily modeled and presented in a way that's easy to understand."
"It allows me to present or to demonstrate the business process flow, visually, without having to resort to PowerPoint, Visio, or other products."
"Process culture is making noise inside the organization because now, everybody knows that their time is being monitored."
"Since implementing we have had a faster time to solution, with fewer resources needed."
"The process models provide self-documenting systems."
"We appreciate the drag and drop functionality and the easy to access plug and play features."
"Appian also has very flexible local integration."
"Good workflow engines that bridge the gaps of processes."
"Form building capabilities and well thought out process modelling are key points to this product."
"In terms of interface, it's very good. In terms of infrastructure, it's amazing and already using multiple tools behind the scenes. It's a low-code platform, so it's very easy to implement."
"It excels at analytics. It provides visibility across all activities of a company's processes and performance."
"It helps improve your process through continual measurement."
"This solution is very stable."
"This solution has streamlined our operation and improved the TAT of sales, operations, and underwriters."
"Good user interface and good add option."
"The solution offers great notifications."
"I like the APIs and the BPM coach is a good tool. But if I had to pick one, it would be the API."
"This tool is very useful when it comes to enterprise-grade automation and governmental processes for the security aspects, performance, and reliability."
"The GUI needs to be improved, with more configuration options."
"When you search for Camunda BPM resources or books on how to utilize Camunda BPM, it is lacking. When it comes to Alfresco, there are thousands of resources that can help you to utilize within AWS and its Group Services. I would like to see the usage of Camunda BPM on Amazon Web Services be improved."
"I would say that Camunda should actually focus on small cases as well. There's a lot of space out there, for small businesses. If they can, they should cater to them."
"I would like to see the forms engine available in the open-source version of this solution."
"I would like to have a feature for audit logging, audit logs and audit log management. And some history of use for the audit logs."
"I would also like a very easy to use form builder."
"Especially when you use the open-source version, there are issues with performance."
"If there were some industry templates it would have helped significantly, because it is similar to a process map for a domain. That is what we are currently creating, a domain-relevant process map."
"The documentation needs to be improved."
"We would like to have more granular control for interface styling."
"My only request is that they decrease the license costs."
"The solution could use some more tutorials to help brand new users figure out how to use the product effectively."
"They should provide more flexibility so designers can create a more picture perfect device."
"Lacks integration with other products."
"Authoring tool is slow to use resulted in limitations on how quickly solutions can be built."
"It is also not easy to learn. Training tutorials could be improved."
"We care about technology and support because support is very important and a BPM is not easy to implement."
"Could increase vulnerability and security patches to make it more robust."
"Finding errors and bugs on the system is not easy. We can't seem to use the events or logs to find them, so it makes it difficult to debug the system. They really need to work on their debugging features to make is much, much easier. It would improve the solution considerably and should be something they add in a future release."
"The debugging needs improvement. There is some confusion surrounding the debugging."
"Importing and exporting between multiple environments is more difficult with other tools."
"IBM BPM lacks openness, that is, the ability to become open for new options in terms of APIs, front-end development, and ecosystem. IBM BPM has been quite closed. One of the main improvements would be to somehow embed the rules engine into IBM BPM. Merging IBM BRMS and the rules engine with IBM BPM would be helpful. If there was some simpler way to define rules without having to put IBM BRMS on top of it, it would be good. It's something that we can get out of Camunda but not out of IBM BPM."
"Our developers are complaining that it's too complex to maintain."
"Patching is required every three months and a major upgrade every two years, which should be optional."
Pricing and Cost Advice
"We are using the open-source version of this solution."
"Camunda is much cheaper."
"I use the open-source free version."
"The open-source version of the product is free to use."
"The cost of this solution is better than some competing products."
"Licensing costs are anywhere from $80,000 to $100,000 USD per year."
"We use the open-source version, which can be used at no cost."
"I think Camunda BPM can improve their licensing costs. It isn't easy to find clients with Camunda BPM licenses mainly because it's quite expensive."
"The cost depends on the number of users, although I recommend taking an unlimited license."
"The solution offers a monthly subscription model. That's what we use. I recall it being about $90 a month. They do have different tiers."
"It's an enterprise tool and can be used by enterprise only. So it's a very expensive tool."
"The cloud and license of the subscription model for IBM BPM can be complex. There are a lot of alternatives to choose from."
"It should provide more flexibility to connect with external systems, and there should be in-built services that can be used to integrate with other systems quickly."
"The price is quite inflated, and I think that our service contract is per year with monthly fees."
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Also Known As
|Appian BPM, Appian AnyWhere, Appian Enterprise BPMS||WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server|
Camunda BPM is a light-weight, open source platform for Business Process Management. It is a perfect match for general software development and provides powerful business-IT-alignment based on BPMN for structured workflows, CMMN for less structured cases and DMN for business rules.
Typical use cases for Camunda BPM are:
|With Appian, your organization can rapidly build, deploy, use, and scale problem-solving apps. And with the flexibility of on-premises and cloud portability, you'll always address your unique challenges the way that makes the most sense for you.||IBM Business Process Manager is a comprehensive BPM platform giving you visibility and insight to manage business processes. It scales smoothly and easily from an initial project to a full enterprise-wide program harnesses complexity in a simple environment to better meet customer needs.|
Learn more about Camunda BPM
Learn more about Appian
Learn more about IBM BPM
|AT&T Inc., Allianz Indonesia, Deutsche WertpapierService Bank AG, CSS Insurance, Provinzial NordWest Insurance Services, VHV Group, freenet Group, Swisscom AG, Zalando SE, Accruent||Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee||Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo|
Financial Services Firm31%
Comms Service Provider23%
Computer Software Company30%
Comms Service Provider20%
Financial Services Firm11%
Financial Services Firm42%
Computer Software Company17%
Computer Software Company35%
Comms Service Provider13%
Financial Services Firm10%
Financial Services Firm66%
Computer Software Company3%
Computer Software Company32%
Comms Service Provider19%
Financial Services Firm14%
Appian is ranked 7th in Business Process Management with 8 reviews while IBM BPM is ranked 5th in Business Process Management with 15 reviews. Appian is rated 8.8, while IBM BPM is rated 7.6. The top reviewer of Appian writes "Offers flexible local integration that we have used extensively to integrate with our Legacy system". On the other hand, the top reviewer of IBM BPM writes "Offers lots of space, quite stable, and perfect for large enterprises". Appian is most compared with ServiceNow, Pega BPM, Mendix, OutSystems and Salesforce Platform, whereas IBM BPM is most compared with IBM Business Automation Workflow, Pega BPM, Apache Airflow, ARIS BPM and IBM WebSphere Application Server. See our Appian vs. IBM BPM report.
We monitor all Business Process Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.