Compare IBM BPM vs. Pega BPM

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Camunda BPM Logo
32,761 views|21,300 comparisons
IBM BPM Logo
15,820 views|11,226 comparisons
Pega BPM Logo
15,397 views|11,421 comparisons
Most Helpful Review
Anonymous User
Find out what your peers are saying about IBM BPM vs. Pega BPM and other solutions. Updated: September 2020.
437,064 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
Being able to use a Java-based solution makes the product flexible.The interface and the number of connectors that they provide are the most valuable features. The support here, it's kind of okay. But the main thing is with the number of connectors and the UI, the user interface.It has an open BPMIt allows me to present or to demonstrate the business process flow, visually, without having to resort to PowerPoint, Visio, or other products.The speed and execution of DMN was a big selling point for us. It's very good at conducting business processes that are easily modeled and presented in a way that's easy to understand.The solution is easily compatible with HTML forms and HTML language programming and that is the most significant part.When I compare it with other BPM tools, like IBM, it is great, open source, and free when you use the community version.The most valuable feature is the ability to share the logic within the rules engine with the business, so you can put it up for everybody to read.

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One of the reasons for adopting this solution ten years ago was its ease of use. It had a lot of off-the-shelf functionality, and it did not need to be developed specifically for the project that we were implementing. That was the main reason for adopting it in the beginning.This tool is very useful when it comes to enterprise-grade automation and governmental processes for the security aspects, performance, and reliability.I like the APIs and the BPM coach is a good tool. But if I had to pick one, it would be the API.The solution offers great notifications.Good user interface and good add option.This solution has streamlined our operation and improved the TAT of sales, operations, and underwriters.This solution is very stable.It excels at analytics. It provides visibility across all activities of a company's processes and performance.

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The workflow designing and integration are the most valuable features. Also, the UI design was pretty easy.The solution's case management is its most valuable aspect.The most valuable feature is flexibility, as we can configure it to best suit our requirements.The solution offers excellent workflows.The solution provides us with a very good dashboard.The most valuable aspect of the solution is the various workflows.The most valuable feature is the situational layer cake.It is easy to use, easy to understand, easy to implement and easy to enhance and we can do it as a Cloud. Also it is very user friendly.

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Cons
The solution could use some enhancements like adding connectors, improving forms and having a mobile app, but everything is an enhancement rather than a flaw.The support definitely can be improved. Apart from that, the language should be extendable to other platforms. If I want to write, I'll run a different platform, like Python code on top of it, or COBOL code on top of it, and it should support those languages.Lacking in forms visualization.If there were some industry templates it would have helped significantly, because it is similar to a process map for a domain. That is what we are currently creating, a domain-relevant process map.Especially when you use the open-source version, there are issues with performance.I would also like a very easy to use form builder.I would like to have a feature for audit logging, audit logs and audit log management. And some history of use for the audit logs.I would like to see the forms engine available in the open-source version of this solution.

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IBM BPM lacks openness, that is, the ability to become open for new options in terms of APIs, front-end development, and ecosystem. IBM BPM has been quite closed. One of the main improvements would be to somehow embed the rules engine into IBM BPM. Merging IBM BRMS and the rules engine with IBM BPM would be helpful. If there was some simpler way to define rules without having to put IBM BRMS on top of it, it would be good. It's something that we can get out of Camunda but not out of IBM BPM.Importing and exporting between multiple environments is more difficult with other tools.The debugging needs improvement. There is some confusion surrounding the debugging.Finding errors and bugs on the system is not easy. We can't seem to use the events or logs to find them, so it makes it difficult to debug the system. They really need to work on their debugging features to make is much, much easier. It would improve the solution considerably and should be something they add in a future release.Could increase vulnerability and security patches to make it more robust.We care about technology and support because support is very important and a BPM is not easy to implement.I would like to see a lot more case studies.The user experience, while it has improved, should continue to improve.

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It's called a local platform but on the other hand, it needs a lot of experience. It's not all that easy to click and plug and play. If you really want to use all the features out of this platform, you definitely need a lot of experience and a lot of training to get there.They are currently spending some time on improving the product with respect to machine learning, especially related to robotic automation. They probably could be a little more adept on that area would help.It is not fully compatible with all versions of Internet Explorer, so sometimes, it does not work.There are some UX shortcomings within the solution. However, it's my understanding that they have addressed them and in the next three months they will come out with a new updated version. They will be moving away from HTML5.From a technical point of view, it would be helpful to have some advanced analytics to help with configuration. We have a lot of unwanted features and it would be good to configure it more appropriately so that we are using just exactly what we need.We need more light retail BPM tools within the Pega system. However, Pega is mostly for big companies.Compared to other BPM products, the interface is somewhat complex, so the usability could be improved.Sometimes when we are patching some data from the database, we are getting added as a timeout.

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Pricing and Cost Advice
The open-source version of the product is free to use.I use the open-source free version.Camunda is much cheaper.We are using the open-source version of this solution.It is less cost-prohibitive than other solutions on the market. This solution was in our price range.

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It should provide more flexibility to connect with external systems, and there should be in-built services that can be used to integrate with other systems quickly.The cloud and license of the subscription model for IBM BPM can be complex. There are a lot of alternatives to choose from.It has a low cost to implement. You'll get your money back in the same year that you complete the project.Our customers do see ROI. They'll identify some particularly painful or uncoordinated processes to start with, then build out from there, picking off low hanging fruit.

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The pricing is pretty good, compared to other similar products.The price of this solution, including installation and configuration, is comparable to competing vendors.May be somewhat more expensive than other solutions initially, but should have enhanced return on investment.The licensing fees are based on the number of users.

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Questions from the Community
Top Answer: The speed and execution of DMN was a big selling point for us. It's very good at conducting business processes that are easily modeled and presented in a way that's easy to understand.
Top Answer: It's free, open-source. I use the open-source free version.
Top Answer: Just today I encountered a problem with the current version, and that is the functionality of the BPM standard, which is not yet implemented in Camunda. An example would be a new marker for tasks… more »
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Top Answer: The solution offers excellent workflows.
Top Answer: We're constantly evaluating other products. We're looking at others on the market right now.
Top Answer: There are some UX shortcomings within the solution. However, it's my understanding that they have addressed them and in the next three months they will come out with a new updated version. They will… more »
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Also Known As
WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process ServerPegasystems, SmartBPM
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IBM
Pega
Overview

Camunda BPM is a light-weight, open source platform for Business Process Management. It is a perfect match for general software development and provides powerful business-IT-alignment based on BPMN for structured workflows, CMMN for less structured cases and DMN for business rules.

Typical use cases for Camunda BPM are:

  • Straight Through Processing (STP)
  • Human Workflow Management
  • (Dynamic) Case Management
  • Business Rule Automation
IBM Business Process Manager is a comprehensive BPM platform giving you visibility and insight to manage business processes. It scales smoothly and easily from an initial project to a full enterprise-wide program harnesses complexity in a simple environment to better meet customer needs.

Pega BPM helps you simplify and automate your operations so that you can reduce costs and improve business agility. Pega's unique Build For Change technology delivers repeatable solutions that can be efficiently reused and tailored to meet the requirements of diverse customers, product lines, channels, and geographies.

Offer
Learn more about Camunda BPM
Learn more about IBM BPM
Learn more about Pega BPM
Sample Customers
AT&T Inc., Allianz Indonesia, Deutsche WertpapierService Bank AG, CSS Insurance, Provinzial NordWest Insurance Services, VHV Group, freenet Group, Swisscom AG, Zalando SE, AccruentBarclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito SantoThe State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Top Industries
REVIEWERS
Comms Service Provider22%
Financial Services Firm22%
Non Profit22%
Construction Company11%
VISITORS READING REVIEWS
Computer Software Company40%
Comms Service Provider13%
Media Company7%
Government7%
REVIEWERS
Financial Services Firm62%
Insurance Company23%
Healthcare Company4%
Non Tech Company4%
VISITORS READING REVIEWS
Computer Software Company42%
Comms Service Provider14%
Financial Services Firm8%
Insurance Company7%
REVIEWERS
Financial Services Firm47%
Computer Software Company33%
Insurance Company7%
Real Estate/Law Firm7%
VISITORS READING REVIEWS
Computer Software Company51%
Comms Service Provider9%
Financial Services Firm7%
Media Company5%
Company Size
REVIEWERS
Small Business52%
Midsize Enterprise14%
Large Enterprise33%
VISITORS READING REVIEWS
Small Business10%
Midsize Enterprise19%
Large Enterprise71%
REVIEWERS
Small Business22%
Midsize Enterprise8%
Large Enterprise70%
REVIEWERS
Small Business15%
Midsize Enterprise7%
Large Enterprise78%
VISITORS READING REVIEWS
Small Business13%
Midsize Enterprise7%
Large Enterprise79%
Find out what your peers are saying about IBM BPM vs. Pega BPM and other solutions. Updated: September 2020.
437,064 professionals have used our research since 2012.
IBM BPM is ranked 4th in Business Process Management with 15 reviews while Pega BPM is ranked 3rd in Business Process Management with 14 reviews. IBM BPM is rated 7.8, while Pega BPM is rated 8.4. The top reviewer of IBM BPM writes "It helps maintain, often lowering costs, as well as maintaining those costs and keeping them stable". On the other hand, the top reviewer of Pega BPM writes "Good case management and BPM workflow with easy cloud implementation". IBM BPM is most compared with IBM Business Automation Workflow, Apache Airflow, Appian, ARIS BPM and IBM WebSphere Application Server, whereas Pega BPM is most compared with ServiceNow, Appian, OutSystems, ARIS BPM and Mendix. See our IBM BPM vs. Pega BPM report.

See our list of best Business Process Management vendors and best Process Automation vendors.

We monitor all Business Process Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.