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IBM BPM Competitors and Alternatives

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Read reviews of IBM BPM competitors and alternatives

Almaamoon Chwak
Technical Engineer at marafaa
Real User
Top 5
Easy to manage, saves time and offers good technical support

Pros and Cons

  • "The GUI is fine, at least from an engineer's perspective."
  • "They could use YAML or JSON if they wanted to make it a little bit easier for us."

What is our primary use case?

BIG-IQ is just a controller for the appliances of BIG-IP. That's our main use case.

How has it helped my organization?

It saves you a lot of work and time. With this solution, any person can manage all of the appliances at once.

What is most valuable?

The solution is very easy to manage.

It's great at saving time if you have a lot of appliances and you want to show a configuration of all of them at once. It's a great tool for managing your control of all of your BIG-IP appliances.

It's great for engineers or users that have a solid background in networking and protocols. If they know how everything works within the IT industry or deal with security it's easy for them to use.

The GUI is fine, at least from an engineer's perspective.

What needs improvement?

Overall, the solution is quite good, for how I use it.

The user interface could be a bit better.

The compatibility with the Hyper-V from Microsoft for cloud deployments could be improved.

You do need to have a good and solid background or foundation for networking and you need to understand how to configure F5 appliances in order to properly use it. It's not for a novice user.

I think they need to work with their automation within BIG-IQ or the BIG-IP. Almost everything has automation.

They could use YAML or JSON if they wanted to make it a little bit easier for us.

For how long have I used the solution?

I only have a little bit of experience with the solution. I've been using it for about one year.

What do I think about the stability of the solution?

The stability is great. The solution is very reliable. It doesn't crash or freeze. There aren't glitches. 

What do I think about the scalability of the solution?

The scalability is great. I love F5. If a company needs to expand it, they can do so relatively easily, especially if they are using a Viprion appliance.

There's only two to four of us on the solution that have admin rights. We may expand in the future

How are customer service and technical support?

So far, we've been satisfied with technical support. They are quite responsive and knowledgable. We haven't had a problem with them at all.

Which solution did I use previously and why did I switch?

I used to use Cisco. I really liked it. Now, I prefer F5. Both are excellent solutions. They're in the top tier for sure.

Each one of them has its own functionality. Cisco has switches, routers, et cetera, from its products. F5, is mainly known as a load balancer for applications, for data centers, et cetera. They're hard to compare as the kind-of move in different spaces, however, they're both great.

How was the initial setup?

I've had some issues with the virtual deployment, or cloud deployment, for BIG-IQ. The compatibility with the Hyper-V from Microsoft is not very good.

When you are trying to implement a new VM, if you have already purchased BIG-IP from the website and you're trying to deploy it in the cloud (or you have a hypervisor), it's not so smooth to deal in terms of the interface. This is also true for Citrix servers. The only one that's worked perfectly for us was the VMware and virtual machine.

What's my experience with pricing, setup cost, and licensing?

I don't really deal with pricing. That's more on the product manager. They handle product licensing. I don't have any idea how much the solution costs.

What other advice do I have?

This solution is one of the finest in the industry.

New users considering the solution need to understand that they need to have a solid background in networking and a few security verticals in order to successfully work with the solution. Without that, they won't be able to do anything with it beyond a basic integration. If you want to move to more advanced functionality, then you have to do programming. If you were going to implement it into a company that has a lot of web servers, you need to be familiar with APIs, JSON, JavaScript, et cetera.

Overall, I'd rate it eight out of ten. It's pretty great, and I love working with it, however, no solution is a perfect ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
ITCS user
Technical Architect at a tech services company with 10,001+ employees
Real User
Top 5Leaderboard
Highly stable in production and easy to use for testing and deployment

Pros and Cons

  • "It is the best product because of its stability. ActiveMatrix 5.x is highly stable in production, and the downtime is very low. I have worked on a lot of service projects, and the engine is very stable, robust, and scalable. The development and change requests can be pushed quickly, and the mapper activity and SSLT kind of features are also good. It is easy to do changes, testing, and deployment. Its deployment is very easy, and we can automate a lot of scripts for our on-premises solution. I work for an investment bank, and we have automated a lot of processes for our customers. Previously, we used to develop scripts and tools. With version 6.x, everything is moved to Maven and other things. Environment handling is done mostly through DevOps tools. As compared to Mulesoft, the deployment and configuration are very easy in TIBCO."
  • "ActiveMatrix is in the middle field. MuleDB is more on the engineering side with Java and other things. SnapLogic is there are on the higher side with very low coding. TIBCO stays in the middle like IBM or Oracle. TIBCO can move towards IBM's way of doing. IBM has a big market and many varieties of products and good integration, which TIBCO doesn't have. It can have better integration. TIBCO's transition to the cloud is a little slow. As compared to Dell, Boomi, and Mulesoft. TIBCO took the steps a little later. TIBCO's ID was far better and easier to work with previously. TIBCO's 5.x ID was very good, and the development environment and the transition were easy. Version 6.5 onwards, it is a stable product, but it would be good if they can do something similar to version 5.4 with version 6. They should concentrate on this API market. It will give them the strength and the ability to grab the market back."

What is our primary use case?

It is used for on-premises and cloud integrations. It has a number of products for on-premises integration. 

What is most valuable?

It is the best product because of its stability. ActiveMatrix 5.x is highly stable in production, and the downtime is very low. I have worked on a lot of service projects, and the engine is very stable, robust, and scalable. The development and change requests can be pushed quickly, and the mapper activity and SSLT kind of features are also good. It is easy to do changes, testing, and deployment. 

Its deployment is very easy, and we can automate a lot of scripts for our on-premises solution. I work for an investment bank, and we have automated a lot of processes for our customers. Previously, we used to develop scripts and tools. With version 6.x, everything is moved to Maven and other things. Environment handling is done mostly through DevOps tools. As compared to Mulesoft, the deployment and configuration are very easy in TIBCO.

What needs improvement?

ActiveMatrix is in the middle field. MuleDB is more on the engineering side with Java and other things. SnapLogic is there are on the higher side with very low coding. TIBCO stays in the middle like IBM or Oracle. TIBCO can move towards IBM's way of doing. IBM has a big market and many varieties of products and good integration, which TIBCO doesn't have. It can have better integration.

TIBCO's transition to the cloud is a little slow. As compared to Dell, Boomi, and Mulesoft. TIBCO took the steps a little later.

TIBCO's ID was far better and easier to work with previously. TIBCO's 5.x ID was very good, and the development environment and the transition were easy. Version 6.5 onwards, it is a stable product, but it would be good if they can do something similar to version 5.4 with version 6. They should concentrate on this API market. It will give them the strength and the ability to grab the market back. 

For how long have I used the solution?

I have been using ActiveMatrix since 2006.

What do I think about the stability of the solution?

It is very stable. It has very low downtime.

What do I think about the scalability of the solution?

It is highly scalable on-premises. In my project, we have about 30 users. For the maintenance, we have about four or five people.

How are customer service and technical support?

Fortunately, we have employees who are familiar with the product. It is not open source. Therefore, when you get a bug, you don't get much information on the internet to troubleshoot problems, like in Java, Mulesoft.

How was the initial setup?

Its deployment is very easy. It takes one to two hours for deploying the product. You only need to know the order. The configuration environment and everything else is very easy.

What's my experience with pricing, setup cost, and licensing?

There are some discussions about perpetual licenses and conversions, but I'm not much familiar with them.

What other advice do I have?

I would recommend this solution. It is a highly stable, robust, scalable solution.

I would rate TIBCO ActiveMatrix BPM an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PauloSousa
ECM BPM Senior Team Leader at a marketing services firm with 11-50 employees
Real User
Top 20
A versatile product that can work with many different technologies

Pros and Cons

  • "It is easy to set up workflows that notify the user depending on certain events."
  • "Once a workflow is launched then it stays static forever, which is a problem because if there is a change in the business then you cannot change the workflow."

What is our primary use case?

I am a consultant and this is one of the solutions that I work with. This product is used by very large production companies for creating workflows.

What is most valuable?

It is well integrated with documents and document management from IBM. It's a data-driven solution that is very good.

It is easy to set up workflows that notify the user depending on certain events.

What needs improvement?

This product is still attached to some things from the past, on the way that it was built, and there are some things that should be improved, but those who work with it know how to work around these difficulties.

Once a workflow is launched then it stays static forever, which is a problem because if there is a change in the business then you cannot change the workflow. You either stop the process and relaunch it at the place that it was, or you're going to leave with a process that is running. There are other products like IBM Lombardi or IBM BPM where it's easy, under certain conditions, to change the running workflows to the new business logic.

For how long have I used the solution?

I have been working with IBM Case Foundation since 1998, just over 20 years ago.

What do I think about the stability of the solution?

Case Foundation is a stable product.

What do I think about the scalability of the solution?

This is a scalable solution. My clients for this product are very large companies such as banks, IT, phone companies, and government.

How are customer service and technical support?

In 2006, they were bought by IBM and the IBM technical support handles requests. The quality of support depends a lot on the people that you talk to. IBM has many people and many products, and sometimes you find people with different levels of experience. Because of this, it can take them longer to get answers to your question. That said, when you find the right person, it's okay.

How was the initial setup?

I think that the initial setup is usually okay if you just run the installation and use the default settings. You won't have any problems and it's easy, but there are a lot of technologies behind it. There is the verification server, IBM WebSphere or Oracle WebLogic. The database can be Microsoft SQL, IBM DB2, or Oracle, and they can be running either on Linux or Windows.

With so much technology that can be used in different configurations, if you aren't familiar with all of them then it could be hard. At the same time, the solution is versatile and can work well with many different technologies.

What other advice do I have?

My advice for anybody who is implementing Case Foundation is to keep the design as simple as possible because the workflows are very static. If you try to change it a lot, you will make it very complex and you will have problems. You should use and maintain business rules outside of the main workflow because if you have some rule that changes then the workflow stays the same, most of the time.

Overall, this is a good product.

I would rate this solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Pedro GentilSoares
Consultor Sênior em Gestão de Processos, Negócios e Serviços at Trust Business Consulting
Real User
Top 5
Improves governance-related processes and provides full support for BPMN 2.0

Pros and Cons

  • "I like that Bizagi is fully compatible with BPMN 2.0. It also eases the way in which we work with BPMN 2.0 itself, which is a comprehensive and rather complex notation standard."
  • "I would like to see a facility for building a simple CRUD application. In Bizagi, you can use database modeling, diagrams, forms, etc., but in some circumstances I need CRUD (Create, Read, Update, Delete) functionalities which are not there yet."

What is our primary use case?

Some of our main use cases are in project risk planning and tender cost management.

How has it helped my organization?

Our organization's adoption of Bizagi has greatly improved governance, especially where the role of academic secretariat is involved.

What is most valuable?

I like that Bizagi is fully compatible with BPMN 2.0. It also eases the way in which we work with BPMN 2.0 itself, which is a comprehensive and rather complex notation standard.

What needs improvement?

I would like to see a facility for building a simple CRUD application. In Bizagi, you can use database modeling, diagrams, forms, etc., but in some circumstances I need CRUD (Create, Read, Update, Delete) functionalities which are not there yet.

For how long have I used the solution?

I have been using Bizagi for the past five years. 

What do I think about the stability of the solution?

It is very stable and we have not had any problems.

What do I think about the scalability of the solution?

We did not find any problems with scaling Bizagi. 

How are customer service and technical support?

Technical support is quite satisfactory. They are very quick to resolve issues and to help new businesses get oriented with the transition to their BPM tools.

Which solution did I use previously and why did I switch?

Early on, we used Excel spreadsheets for managing business processes. Then we looked into other BPM tools like IBM BPM, Oracle BPM, and Camunda BPM. However, we decided to use Bizagi because it provides rapid installation and immediate use of the various BPM tools. They also offer an easy installation script which has worked well for us.

It is fully compatible with BPMN 2.0 which is quite comprehensive and hard to learn, and Bizagi made using BPMN 2.0 much easier.

How was the initial setup?

The initial setup is very easy, but only if you have well-stated requirements right from the beginning.

What about the implementation team?

For academic notices, we have about 53 users. And for governance, we have about 14 users.

In governance, we have about five people in the strategic staff using Bizagi. We also have other people in management, as well as analysts, using the solution. In the academic notices, we have mainly management and operational staff.

What's my experience with pricing, setup cost, and licensing?

Make sure that your requirements are explicitly defined from the outset. This will help you choose the right setup and licensing for your needs. 

What other advice do I have?

I am very enthusiastic about Bizagi because it lets you see anything you need to see very quickly.

I would rate Bizagi an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Uday Shankar Tummala
Practice Lead at Sky Solutions, LLC
Real User
Top 5Leaderboard
An open-source, easy-to-deploy, and stable solution with microservice orchestration

Pros and Cons

  • "It is open-source. It supports microservice orchestration. This is what we are really interested in. We can customize our products depending on the use cases."
  • "They have a migration plugin that can be used to migrate from one BPM to another BPM. It is in the beta stage since last year. If they can make it available in the market, it would be great. We are going to have a couple of migration projects for migrating from IBM BPM to Camunda, and this plugin would be useful. I have already discussed this with them two weeks ago and asked them to look into this and add it as a feature. We are expecting this plugin to be available in the next version. This is the only requirement we have at present. They keep on coming up with different features, which is helping us a lot. Its latest release that came out last month was awesome."

What is our primary use case?

We are currently concentrating majorly on our clients in telecommunication. We are also working with new and existing federal clients and proposing Camunda Platform to them.

We are using its latest version. We are currently in the development phase. It is in our local environment, but we are planning to be cloud-based. Going forward, we will create a Jenkins Pipeline and deploy it onto the Azure cloud.

What is most valuable?

It is open-source. It supports microservice orchestration. This is what we are really interested in. We can customize our products depending on the use cases.

What needs improvement?

They have a migration plugin that can be used to migrate from one BPM to another BPM. It is in the beta stage since last year. If they can make it available in the market, it would be great. We are going to have a couple of migration projects for migrating from IBM BPM to Camunda, and this plugin would be useful. I have already discussed this with them two weeks ago and asked them to look into this and add it as a feature. We are expecting this plugin to be available in the next version. This is the only requirement we have at present. They keep on coming up with different features, which is helping us a lot. Its latest release that came out last month was awesome.

For how long have I used the solution?

I have been using this solution for five years.

What do I think about the stability of the solution?

It is stable. I didn't face any issues in the production or development phase.

How are customer service and technical support?

I have interacted with their technical support, and they are very helpful. When I have to work on any POC, I also directly work with the product team.

How was the initial setup?

Its initial setup is straightforward.

What other advice do I have?

I would advise others to verify the technology stack that they already have in place. They should check the orchestration part and see if they need to take care of any redesigning.

I would rate Camunda Platform a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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