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Most Helpful Review
Find out what your peers are saying about IBM BPM vs. IBM Business Automation Workflow and other solutions. Updated: November 2020.
446,626 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"It excels at analytics. It provides visibility across all activities of a company's processes and performance.""It helps improve your process through continual measurement.""This solution is very stable.""This solution has streamlined our operation and improved the TAT of sales, operations, and underwriters.""Good user interface and good add option.""The solution offers great notifications.""I like the APIs and the BPM coach is a good tool. But if I had to pick one, it would be the API.""This tool is very useful when it comes to enterprise-grade automation and governmental processes for the security aspects, performance, and reliability."

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"No matter what somebody's technical experience level is, the tool can start adding value immediately. Even if that is just an analyst who doesn't have any technical background, they can use some of these no quote accelerators to get things from ideation to deployment in a matter of minutes.""It helps develop applications very quickly. Once clients get used to it and familiar with the methodology, then they don't feel so locked in. It is able to add this element of agility to our clients' software development lifecycle. That is my favorite thing about it: You're not so locked in as you used to be when developing applications.""One of the most valuable features is the way that they are adapting to the market. Initially, it was doing only workflow. Now it has started bringing all the other components like rules within the workflow and then the integration with RPA.""It has integrated UI and deployment models, and it has a deep set of consultant and service provider ecosystem features.""It has had a positive effect on decision-making in my organization. It helps us with our dispute process.""It gives us the ability to create toolkits and use them across many different applications. It allows us to write things one time, instead of having to write a diary for every single different application. We can write at once and reuse it.""The workflow of BAW's automation is handled inside of BPM, so we can see what state it is at and how things are processing through.""The solution's most valuable aspect is the fact it is highly configurable. We can do configurations very easily."

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Cons
"We care about technology and support because support is very important and a BPM is not easy to implement.""Could increase vulnerability and security patches to make it more robust.""Finding errors and bugs on the system is not easy. We can't seem to use the events or logs to find them, so it makes it difficult to debug the system. They really need to work on their debugging features to make is much, much easier. It would improve the solution considerably and should be something they add in a future release.""The debugging needs improvement. There is some confusion surrounding the debugging.""Importing and exporting between multiple environments is more difficult with other tools.""IBM BPM lacks openness, that is, the ability to become open for new options in terms of APIs, front-end development, and ecosystem. IBM BPM has been quite closed. One of the main improvements would be to somehow embed the rules engine into IBM BPM. Merging IBM BRMS and the rules engine with IBM BPM would be helpful. If there was some simpler way to define rules without having to put IBM BRMS on top of it, it would be good. It's something that we can get out of Camunda but not out of IBM BPM.""Our developers are complaining that it's too complex to maintain.""Patching is required every three months and a major upgrade every two years, which should be optional."

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"I would definitely like to see a unified interface between the BPM side of the house and the case side of the house. Something that just seems a bit more cohesive, because right now there is sort of a disconnect between the BPM and the case side of the house. That makes it a bit of a hard sell sometimes. That is definitely first and foremost on my wish list.""From what I understand, in the next release they're actually going to combine all of this together as one integrated solution... If we could have one unified way to build a solution, that would really help.""I would like to see more streamlined install and provisioning; preferably containerized IBM BPM would be helpful.""Every client is moving to the cloud. We are still a little behind with IBM, but we are catching up from my point of view.""The development UI is sometimes a little slow.""The UI of the solution is not good. They should work to update the solution and make it better and fresher.""The setup and installation process could be made easier.""In terms of improvement, it could be less complex."

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Pricing and Cost Advice
"The cloud and license of the subscription model for IBM BPM can be complex. There are a lot of alternatives to choose from.""It should provide more flexibility to connect with external systems, and there should be in-built services that can be used to integrate with other systems quickly.""The price is quite inflated, and I think that our service contract is per year with monthly fees."

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"The solution has saved us time.""There is still a relatively high total cost of ownership to actually implement, support, and stand up solutions.""Nowadays, clients are looking at pricing as one of the major factors. For IBM products, they always think it is expensive for them. We are still educating our clients on the IBM FlexPoints licensing."

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Top Answer: The business process modeling is the most valuable feature.
Top Answer: In terms of improvement, it could be less complex. It's quite a complicated software.
Ranking
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16,117
Comparisons
11,568
Reviews
13
Average Words per Review
450
Avg. Rating
7.5
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3,420
Comparisons
2,583
Reviews
9
Average Words per Review
658
Avg. Rating
7.6
Popular Comparisons
Compared 22% of the time.
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Compared 5% of the time.
Also Known As
WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process ServerBusiness Automation Workflow
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IBM
IBM
Overview
IBM Business Process Manager is a comprehensive BPM platform giving you visibility and insight to manage business processes. It scales smoothly and easily from an initial project to a full enterprise-wide program harnesses complexity in a simple environment to better meet customer needs.

IBM Business Automation Workflow combines business process management and case management capabilities in one workflow solution. It integrates the capabilities of business process and case management into a single workflow offering. It unites information, process, and users to provide a 360-degree view of work to drive more successful optimized business outcomes. IBM Business Automation Workflow on Cloud provides the same capabilities that are offered in the IBM Business Automation Workflow offering, all within a ready-to-use, cloud-based environment that is hosted in IBM Cloud data centers and managed by IBM.

Offer
Learn more about IBM BPM
Learn more about IBM Business Automation Workflow
Sample Customers
Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito SantoKey Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil
Top Industries
REVIEWERS
Financial Services Firm66%
Insurance Company21%
Non Tech Company3%
Healthcare Company3%
VISITORS READING REVIEWS
Computer Software Company35%
Comms Service Provider18%
Financial Services Firm10%
Insurance Company7%
VISITORS READING REVIEWS
Computer Software Company34%
Comms Service Provider17%
Financial Services Firm11%
Insurance Company8%
Company Size
REVIEWERS
Small Business22%
Midsize Enterprise7%
Large Enterprise71%
REVIEWERS
Small Business30%
Large Enterprise70%
Find out what your peers are saying about IBM BPM vs. IBM Business Automation Workflow and other solutions. Updated: November 2020.
446,626 professionals have used our research since 2012.
IBM BPM is ranked 5th in Business Process Management with 14 reviews while IBM Business Automation Workflow is ranked 11th in Business Process Management with 10 reviews. IBM BPM is rated 7.6, while IBM Business Automation Workflow is rated 7.6. The top reviewer of IBM BPM writes "Offers lots of space, quite stable, and perfect for large enterprises". On the other hand, the top reviewer of IBM Business Automation Workflow writes "The tool is great for rolling processes out quickly without being too locked into them". IBM BPM is most compared with Camunda BPM, Pega BPM, Apache Airflow, Appian and ARIS BPM, whereas IBM Business Automation Workflow is most compared with Apache Airflow, Camunda BPM and IBM Case Foundation. See our IBM BPM vs. IBM Business Automation Workflow report.

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We monitor all Business Process Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.