We performed a comparison between N-able Cove Data Protection, Rubrik, and Veeam Agent for Microsoft Windows [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about Veeam Software, Commvault, Zerto and others in Cloud Backup."What I like the most about it's the ease of use and the reliability that it has when copying information to the cloud."
"One of the bigger features and advantages of the solution is that it is easy to integrate with my RMM which is also N-able."
"The initial setup of N-able Cove Data Protection was very easy."
"We use a neat feature called VDR status, Virtual Disaster Recovery status. It only works on servers... It's automated. Once or twice a month it will virtually mount the backup and provide a screenshot and advise whether or not there have been any errors."
"Because the package includes cloud storage, we don't need to worry about hosting it inside. That was very important to us. And because the vendor has data centers worldwide, our reps in Europe and other places can get to what they need quickly and easily."
"I know I won't have an issue if the data is there. The reliability and the confidence that we have is amazing. It doesn't matter. We've had customers have ransomware. We've had customers that have had corruption. We've had customers that have had employees destroy their data. As long as it's been backed up, I know that I can get it back and I know I have nothing to worry about. Our confidence level is very high."
"The ability to back up, restore, and do different types of testing for the preventative maintenance has really increased our importance to these clients because they see the value in how fast we can get them back up and running. We're saving them money in that way."
"It provides a single dashboard for all types of data protection, we monitor everything through a single dashboard. It simplifies everything overall. It allows us to see everything, whether passing or failing any issues, any problems through a single pane of glass that we don't have to click through or adjust as we go forward."
"I haven't encountered any bugs or glitches using the solution."
"I would rate the solution's web interface at eight out of ten. It's just fantastic and intuitive. It's so easy to use. I've never done any formal training on Rubrik, but I was able to quickly come to grips with its capabilities."
"Rubrik is stable and easy to use."
"The live mount reduces complexity."
"Rubrik's immutability feature ensures the security of our backups by preventing unauthorized alterations. The most effective feature for simplifying our data backup processes is the ability to perform on-demand or scheduled backups and restores, which greatly enhances manageability. The security and compliance features have had a positive impact on our data management practices. We utilize Rubrik not only for virtual machine backups but also for backing up approximately twenty terabytes of unstructured data, including file shares and documents. This allows users to easily restore deleted documents using the Soft Delete feature, depending on the backup frequency."
"The solution’s ransomware recovery, from a security perspective, is one of the biggest features of the product. We don't have to worry about the operational complexity of air-gapped backups and can rely more on the immutability approach. It is a highly valued feature in this solution."
"Live Mount is where we do the majority of our big recoveries, unless it is a file recovery. A file recovery takes a few minutes to restore to where the file in the event a file was accidentally deleted by a user, etc. There has been at least a 90 percent reduction in recovery time based on our previous solution, from the need to recover something to when it's actually recovered went from hours to minutes."
"The feature that I found most valuable is Live Mount. You can either mount a virtual machine from a snapshot, or you can mount a volume from the snapshot. You can mount one disk to the server to retrieve data, or you can mount the whole VM, rename it, and use it as a test VM. If your VM gets corrupted, you just mount one from the snapshot, and you have your production VM's backup. So, Live Mount is definitely the best feature for me as an end-user."
"It is good and easy to use for backing up physical servers. It is working fine, and it is stable and scalable."
"I don't have any major problems with the agent connectivity with Microsoft applications or Microsoft Azure."
"This is a good product with a simple environment."
"The most valuable feature is that it's a VMware environment."
"Veeam Agent for Microsoft Windows's most useful features is the ease of use and user-friendly."
"The solution is useful for taking backups for end-user laptops and end-user workstations where data is involved."
"The product is free to use. We don't have to pay for a license."
"Technical support is good. They're very responsive. It depends on the timezone responding, but I usually get a response within three hours of creating a ticket."
"Integration with a hybrid cloud is something that I found complicated."
"A feature I'd like to see would be a more customizable admin console."
"The recovery side, the restore side, could be a little more optimized."
"This solution is not very good for image restores, mainly just files. The solution also does not allow you to enable or disable backups. Sometimes, our users will connect via mobile device and it will use their data to perform the backup. If they were able to enable and disable the backup, they would not have this issue."
"The reporting feature and functionality need improvement. We would like to see a little bit more detailed reporting that offers more CEO or C-level focused reporting options."
"For the MSP side, they could have more of a "security user" that can go in and only see certain clients. If you give somebody access as a technician, they can see all the clients."
"I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work."
"Having the licensing available for partners to be able to take advantage of testing without paying would make a big difference."
"Two areas I would like to see improvement in Rubrik are pricing and localization."
"The Office 365 protection could be improved."
"Rubrik needs to continue to listen to their customers and what they want/need, not just care about money and the bottom line."
"They have what's called an organization which means different groups of access to Rubrik, but the alerting only goes to the admins. My suggestion to Rubrik is to make sure that the separate organizations or groups of users get the appropriate alerting."
"The licensing cost is quite high. That is something that needs to be worked out, because so many times it happens that the team does not have the budget or there are other issues at that time. Cost has become an important factor in deciding whether to continue with the Rubrik solution."
"The price of Rubrik is too high, especially when you are considering a change in the total backup solution."
"Pricing is something that needs to be considered for improvement."
"The open source database needs to be supported."
"Updating and configuration can sometimes be a little bit of a hassel, but once you know the product better it is easy to use."
"I am not very impressed by the technical support I received when I had an issue."
"Veeam Agent for Microsoft Windows should improve by having more features, easier deployment, and compatibility with Unix boxes."
"There isn't really anything I would like to improve. Maybe the solution could be more secure."
"There are not many options available for AIX backup. They provide the agent for AIX, but it could be more mature."
"It fulfills our needs in terms of features. In terms of improvements, they can maybe improve its documentation."
"The support could be improved a lot, as it is currently non-existent."
"I've found a lot of difficulties on the initial setup and especially in terms of credentials. We really need a Window OS. It doesn't like the domain admin account. it's a primary permission issue."
More Veeam Agent for Microsoft Windows [EOL] Pricing and Cost Advice →
