BMC Remedyforce Implementation Team

Abdullah_Smadi
Business Unit Manager at Magnoos Information Systems
Because there is no installation process, there is no need for a consultant or anybody to help. The configuration is a little different and it could take some time. You'll have the system up and running but you need to put efforts to configure it. Tasks would include uploading the people details, building service requests, building templates, etcetera. However, almost all of these tasks are very simple and very easy. View full review »
reviewer1295004
Manager at a manufacturing company with 10,001+ employees
An organization looking to implement the solution will definitely require the help of either BMC or a BMC partner. In our organization, it's very helpful to have assistance as we are not as skilled. A consultant engineer or analytical engineer that comes from BMC will have certifications. They know the system very well and it takes knowledge to deploy everything correctly. View full review »
Adnan Naseem
Jr Software Consultant at a tech services company with 201-500 employees
We used a supporting consultant that helped us implement the solution at our organization. View full review »
Find out what your peers are saying about BMC, ServiceNow, Atlassian and others in Help Desk Software. Updated: April 2020.
407,401 professionals have used our research since 2012.
reviewer856719
Service Assurance Manager at a comms service provider with 10,001+ employees
We had a partner that assisted us with the implementation. View full review »
Find out what your peers are saying about BMC, ServiceNow, Atlassian and others in Help Desk Software. Updated: April 2020.
407,401 professionals have used our research since 2012.