PeerSpot user
Engineer at a tech services company with 10,001+ employees
Real User
Some of the valuable features are Load balancing, SSL offload, and content switching.
Pros and Cons
  • "SSL Offload"
  • "I would like to see support for scripting, like "iRule", which gives you the option to implement any configuration which is not available out of the box."

What is most valuable?

  • LB - Load balancing
  • SSL Offload
  • Content Switching
  • Responder
  • Re-write
  • App Firewall

How has it helped my organization?

Our company provides Managed Services and does Service Integration for our customers. We have deployed Citrix NetScaler for many customers. It has helped them to increase application up-time, scalability, and enhanced application performance and security.

What needs improvement?

I would like to see support for scripting, like "iRule", which gives you the option to implement any configuration which is not available out of the box. I would also like to see support for OCSP stapling.

For how long have I used the solution?

We have used this solution for five years.

Buyer's Guide
Citrix NetScaler
April 2024
Learn what your peers think about Citrix NetScaler. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,334 professionals have used our research since 2012.

What do I think about the stability of the solution?

Sometimes there are stability issues with certain releases.

What do I think about the scalability of the solution?

I did not encounter any issues with scalability.

How are customer service and support?

I would rate the level of technical support as excellent.

Which solution did I use previously and why did I switch?

We work with multiple ADC vendors.

How was the initial setup?

The initial setup had very few steps involved and the network settings were simple.

Which other solutions did I evaluate?

We work with all OEMs.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are channel partners.
PeerSpot user
it_user3834 - PeerSpot reviewer
Network Engineer at a insurance company with 1,001-5,000 employees
Vendor
Innovative TriScale architecture and SSL offloading capability

Valuable Features:

Citrix main strong-point is its flexible deployment model, which can help customers save on acquisition costs at the onset. The TriScale architecture that the Citrix sales guys have been pushing provides a pay as you grow deployment model. It also allows us to consolidate devices with features such as multitenancy and clustering. Other features like SSL offload for 2048-bit and 4096-bit key lenghts and good traffic and application reporting capabilities makes our investment in this product worthwhile.They seem to have pretty competent and responsive technical support.

Room for Improvement:

It is somewhat frustrating that there has been less feature innovations from their products. Though I really believe that Citrix’s TriScale architecture is a very innovative and successful strategy, it still lacks features such as asymmetric web content optimization which is an essential for ADCs. Also, the use of templates for ease of configuration and use also makes it a somewhat inflexible system. If you need a more advanced rules creation system then this product is not for you.

Other Advice:

I worked with Netscaler in my previous company. Overall, I recommend it. Its innovative TriScale architecture and SSL offloading capability are on par with some of the best products available. It’s a very user-friendly system that is easy to configure and use for a variety of deployment scenarios
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user4401 - PeerSpot reviewer
it_user4401Developer at a transportation company with 1,001-5,000 employees
Vendor

For me using NetScaler was useful because Citrix offers it as a virtual appliance, which means that the user is able to use virtual appliances in non-production environments as a cost saving measure.

Buyer's Guide
Citrix NetScaler
April 2024
Learn what your peers think about Citrix NetScaler. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,334 professionals have used our research since 2012.
Business Consultant. at a tech services company with 11-50 employees
Reseller
Scalable, easy to deploy, and reasonable enterprise-level pricing
Pros and Cons
  • "The solution was very easy to deploy."
  • "We have issues with the certificates. All authorization processes need certificates, however, every three months we needed to change certificates. This process iss complicated for us because Citrix does not have a not user-friendly interface and does not off user-friendly services. This needs a lot of improvement."

What is our primary use case?

We primarily use the solution as a device for connections from our mobile corporate devices to our infrastructure.

How has it helped my organization?

provided a secure connection to critical information

What is most valuable?

Authorization from mobile diverse for end-users to our infrastructure is a valuable feature. 

What needs improvement?

We have issues with the certificates. All authorization processes need certificates, however, every three months we needed to change certificates. This process is complicated for us because Citrix does not have a not user-friendly interface and does not off user-friendly services. This needs a lot of improvement.

For how long have I used the solution?

I've been using the solution for one year.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.

Which solution did I use previously and why did I switch?

No

How was the initial setup?

The solution was very easy to deploy.

What about the implementation team?

The implementation was handled internally by our team.

What's my experience with pricing, setup cost, and licensing?

For enterprise-level pricing, the cost isn't too high.

What other advice do I have?

I'd rate the solution nine out of ten. It's pretty good, but the issues surrounding the certificates make it a difficult system for us.

In terms of advice, I would give to others, I'd say that they should read the manual before implementing the solution. Also, be sure to have someone on your team who knows Citrix very well. If you do not understand all processes when you deploy this solution, you will have issues.

Which deployment model are you using for this solution?

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technical Support Engineer at Greenware Technologies LLC
Real User
Delivery and load balancing that is stable and secure
Pros and Cons
  • "The most valuable features are the VDA Delivery, Gateway Fort, and the load balancing."
  • "The security is okay, but the monitoring and reporting need improvement."

What is our primary use case?

We are using this Citrix ADC with Windows Applications and desktop delivery.

How has it helped my organization?

They need to improve the ADC report

What is most valuable?

The most valuable features are the VDA Delivery, Gateway Fort, and the load balancing.

What needs improvement?

The security is okay, but the monitoring and reporting need improvement.

The price can be reduced. Our customers have compared the pricing and have indicated that there is a big difference compared to others, so it should be more competitive.

For how long have I used the solution?

I have been using this solution for the last three to four years.

What do I think about the stability of the solution?

They have both the VPX and the MPX hardware, and with the ADC, it's a stable product.

How are customer service and technical support?

With a subscription, they will give you immediate support.

How was the initial setup?

Straightforward

What about the implementation team?

In-house Team

What's my experience with pricing, setup cost, and licensing?

When compared to other solutions, the cost is high.

There are subscriptions for technical support available for an additional fee.

What other advice do I have?

This solution can be deployed on-premises, public cloud, and private cloud. It's hybrid.

It's a good product and I recommend it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Citrix / Virtualization Pre-Sales and Implementation Engg. at a tech vendor with 501-1,000 employees
Vendor
Content Redirection Works With Most Of The Web Application And Has Good Logics Behind It To Configure It
Pros and Cons
  • "Content Redirection and SSO integration with Citrix XenApp/XenDesktop. The GUI was wonderful."
  • "Scripting and writing expressions need to be improved by putting logic behind the rules and improve policies involving some of the scripting part, which is a tedious task to do."

What is most valuable?

Content Redirection and SSO integration with Citrix XenApp/XenDesktop. The GUI was wonderful. Content Redirection based on application data is a wonderful feature which works absolutely fine with most of the web application, and it has good logics behind it to configure it, and secondly, Single sign-on with Citrix's own applications, like XenApp and XenDesktop.

How has it helped my organization?

I have given this solution to many customers of NetScaler. It helped many businesses to gain high availability for their particular web application tiers.

What needs improvement?

Scripting and writing expressions need to be improved by putting logic behind the rules and improve policies involving some of the scripting part, which is a tedious task to do.

For how long have I used the solution?

Almost two to three years.

What do I think about the stability of the solution?

Not as such, their Support Team and R&D Team were not able to give a solution in one case.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

An eight out of 10.

Which solution did I use previously and why did I switch?

I worked with KEMP and NetScaler.

How was the initial setup?

No, it is complicated and there is limited expertise in market for deployment.

What's my experience with pricing, setup cost, and licensing?

Costly product and complicated licensing.

Which other solutions did I evaluate?

I tried KEMP.

What other advice do I have?

Check the solution provided by Citrix twice and get a PoC done.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Citrix NetScaler Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Citrix NetScaler Report and get advice and tips from experienced pros sharing their opinions.