Citrix ShareFile Reviews

The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products.

We implement this solution at many customer sites which directly affects productivity and gives the customer a very flexible solution. The customers have the possibility to give access to their applications and data, but the data itself won’t leave their data centers.

There are sometimes scalability issues after updates.

We have been using this for three years.

I would give technical support a rating of 10 out of 10.

We did not use a previous solution.

In terms of the initial setup, you need a very good concept and have to do the conceptual work before you start implementing. Depending on the concept, the setup could be straightforward.

You have to work hard in order to get the suitable licenses.

We used VMware View in some projects.

• Securely managing file transfer
• Ability to share/request files with vendors/consultants

It provided end users with a secure file-sharing option with which they can share big files.

• Using the service using mobile devices

I have used it for two years.

Deployment by vendor was not done right. We were looking for a HA solution but it is not configured like that. The vendor configured the server such that, in case the primary server fails, we have to manually configure the secondary server to take over.

We have not encountered any stability issues.

We have not encountered any scalability issues.

Customer Service:

Customer service is 7/10.

Technical Support:

Technical support is 9/10.

We did not previously use a different solution.

We were looking for a HA solution for Citrix ShareFile but the vendor did not configure it properly. We will be redoing the installation and configuration again in the coming months.

We implemented it through a vendor team. It was OK.

I feel that you can buy fewer licenses and either share them amongst users or assign someone to upload the file, and generate link/send email.

Before choosing this product, we did not evaluate other options.

Easy to setup across the enterprise with Active Directory support for better managed security. Very responsive support network.

Would like more granular folder ownership administration. For example, have an administrator create an initial user folder structure and then assign ownership to new user.